Development Of Document Routing System Online Application And Approval Of Loan

The development of an online document routing system for loan applications entails creating a robust digital platform that streamlines the entire process from application submission to approval. This system leverages advanced technologies to automate document handling, verification, and routing, enhancing efficiency and reducing processing times. Through seamless integration with banking systems and databases, applicants can submit their loan documents securely online, while lenders can access and review them in real-time. Utilizing machine learning algorithms and data analytics, the system facilitates intelligent decision-making, identifying patterns and assessing risk factors to expedite loan approval processes. Furthermore, incorporating user-friendly interfaces and encrypted communication ensures data security and enhances user experience. This innovative solution not only accelerates loan processing but also enhances transparency, compliance, and customer satisfaction, positioning financial institutions competitively in the digital landscape.

Table of content

Title page……………………………………………………………………………….i

Approval page……………………………………………………………………….ii

Dedication……………………………………………………………………………..iii

Acknowledgement………………………………………………………………….iv

Table of content………………………………………………………………………v-vi Abstract………………………………………………………………………………….vii

Chapter One

Introduction

  • Background of study………………………………………………………..1
  • Statement of the problem…………………………………………………4
  • Objectives of study…………………………………………………………..4
  • Significance of study………………………………………………………..5
  • Scope of study…………………………………………………………………5
  • Limitations of study…………………………………………………………..5
  • Definition of terms……………………………………………………………6

Chapter Two

Literature review

  • Overview……………………………………………………………………………..8
  • Document routing ……………………………………………………………….9
  • Database/knowledge coupling……………………………………………..10
  • Document tracking system……………………………………………………11 2.4.1 An E-file…………………………………………………………………………….11

2.4.2 Highlight the changes…………………………………………………………11

  • Manual loan program……………………………………………………………12 2.5.1 My own……………………………………………………………………………..12 2.5.2 My own plus………………………………………………………………………12 2.5.3 My own extra……………………………………………………………………..13
  • My own extra plus………………………………………………………………14
  • My own asset……………………………………………………………………..14
  • 2.6 Reason for new system…………………………………………………………..14

Chapter Three

System analysis and methodology

  • System analysis……………………………………………………………………..17
  • Method of data collection……………………………………………………….18
  • Analysis of the existing system………………………………………………..19
  • 3.3.1 Advantages of the existing system…………………………………………19

3.3.2 Disadvantages of the existing sytem………………………………………19

  • Analysis of the proposed system………………………………………………20

3.4.1 Justification for the new system…………………………………………….21

  • Methodology…………………………………………………………………………….21

Chapter Four

System Design and Implementation

  • Overview of design…………………………………………………………………..23
  • Program modules specification…………………………………………………23

4.2.1 Input/output specification……………………………………………………..24 4.2.2 Database specification……………………………………………………………25

4.2.3 Flowchart of the proposed system……………………………………………27

  • Choice and justification of programming language………………………31
  • System requirement……………………………………………………………………31
  • Implementation plans…………………………………………………………………31
  • 4.5.1 Program design……………………………………………………………………….33

4.5.2 Program design flowchart………………………………………………………..34

Chapter Five

Summary and conclusion

  • Summary……………………………………………………………………………………..35
  • Review of achievement………………………………………………………………….35
  • Suggestions for further studies……………………………………………………….36
  • Areas of application……………………………………………………………………….36
  • Conclusion…………………………………………………………………………………….37

ABSTRACT

An online loan website would allow AccionMFB to access online application, website, application information from any convenient location, using a single user ID and password. They would be able to do transactions online. The central goal of this initiative is to transform the day-to-day operations of the Bank by reducing paperwork; putting information services and transaction online; streamlining access to information, applicants results and content. Making it easy for applicant’s to find and use online services, and thus increasing the likelihood that the Bank can attain the strategic goals laid out in this initiative. I used a combination of surveys, focus groups, and one-on-one interviews to gather information from AccionMFB, staff, and from key personnel at other institutions that have related system.

CHAPTER ONE

INTRODUCTION

1.1 Background of study

The need to develop document routing and tracking system has given rise to automated methods of solving such problems. Necessity has inspired man to develop the information and data processing technique we now use to provide required information as quickly and as economically as possible. This is because once a firm begins to expand, the information requirements expands proportionally too.

Document routing and tracking have the characteristics of input, processing, output and feedback. If we consider a microfinance bank as a system of subsystems, we may discover document routing system has been a manual process subject to all the traditional business problems. Documents get lost, there is no personnel accountability and it takes way too long. An attempt to determine its status is the definition of absolute inefficiency. Most large organizations use a computerized executive documents management system (EDMS) to manage the tracking and transfer of files prepared for senior management.

The document tracking will keep track of who is responsible for the file, who has it at any given time, when it is due to arrive at the next step in the process, and whether it is overdue in arriving there.

The document tracking also controls the movement of the e-file of the document itself. When the hardcopy of a file moves to another office, the e-file of the document itself is transferred to that office at the same time.

At that point, no other office is able to modify the e-file. Until the file is transferred elsewhere through the EDMS, that office alone is responsible for:

  • reviewing whatever action has been requested or taken to date; and
  • prepare documents as needed.

However, this work concentrates on the loaning aspect of the document routing and tracking system in general and the application in particular. Various manual systems and devices have been used in time past in collection of loans by customers. The most recent of such devices is the computer with an advantage of speed and accuracy over the previous devices.

In view of this, certain information about the customers are stored in a database- a collection of related fields; and this data is manipulated to give rise to the loaning system. The need for this medium of application is for approval/transfer of document at a faster rate than before has been highly called for. The computer programmers aim at ensuring that the application by customers is processed on time in the computer to generate an effective loaning system for the microfinance bank.

1.1.2 The Organogram

Figure 1.1.1: organizational structure of Accion microfinance bank.

1.2 STATEMENT OF THE PROBLEM

The manual system involves storage of paper files, recording on kalamazoo forms and the cumbersome computations of numerical quantities.

Having colobrated to an extent what the manual sytem entails and depicts, we can call look at the weakness of this system that we can trade off for some method that is more rewarding. The disadvantages of this system include duplication of files and records insecurity of data that can arise through fire, theft, sabotage, etc.

Apparently, there arises delay in processing. Data is difficult to retrieve due to bureaucracy.

Computation of numerical quantities could be cumbersome and error prone since they are done by humans.

Data mutilation may arise as files move from one hand to the other in the department. All this problems have risen and are still playing in the organizations still using the manual system.

Hence, in identifying these problems, I was able to clarify the new systems objective and users, desire outputs, and desired processing.

1.3 Objectives of study (elimination of manual loan program)

The objectives of this research is to develop a system that will Eliminate manual loan program To make it easy for applicants to apply for loans from the comfort of their home and also from any location in the country.

To enable online approval of loan. Make it easy for grouping of applicants to their respective categories they fall under.

1.4 Significance of study

Viewing critically the inefficiencies in the manual loan system presently in Accion MFB, the need to develop online loan approval that will handle such inefficiencies cannot be over emphasized.

1.5 Scope of study (The computerized system)

Due to the complexities and rigors that assail the manual system, the computerized system is used to solve our manual loan problems. It was improved to be a great improvement on the manual system. The computer system is the series of programs, which will be used to process the data available with an aim to solve the problems at hand. It is designed to curtail the ineffectiveness inherent in the old system (manual system). It is an improvement or manual system because it takes care of the problems encountered by the manual system.

1.6 LIMITATION OF STUDY

I encountered numbers of constraints that made this research difficult to get beyond this scope. This constraints includes:

  1. Length of time for development
  2. Integration of existing services
  3. Inadequate data supply by the bank
  4. Lack of good internet connection

1.7 Definition of terms Document routing system:

Document routing is a manual process subject to all the traditional business problems. Documents get lost, there is no personnel accountability and it takes way too long. An attempt to determine its status is the definition of absolute inefficiency. The Document Routing System (DRS) provides automated document routing to the user.

Document tracking system: This keeps track of who is responsible for the file, who has it at any given time, when it is due to arrive at the next step in the process, and whether it is overdue in arriving there.

Loan: Money lent at interest, something lent for the borrower’s temporary use.

Lend: To give for temporary use on condition that the same or its equivalent be returned. To give the assistance or support of afford furnish ‹a dispassionate and scholarly manner which great force to his criticisms — to adapt or apply (oneself) readily accommodate ‹a topic that itself admirably to class discussion.

Automation: The replacement of human workers by technology. A system in which a workplace or process has been converted to one that replaced or ministries human labour with electronic or mechanical equipment.

Online: connected via computer attached to or available via a computer or computer network.

Database: Any collection of data organized for storage in a computer memory and designed for easy access by authorized users.

Database update: This simply means applying and maintaining changes on a database after data must have been added, removed or modified.

CHAPTER FIVE

SUMMARY AND CONCLUSION

5.1 SUMMARY

This project is on online loan approval system for Accion microfinance bank. Accion Microfinance Bank manual loaning process was used to illustrate how manual loaning system can be used to automate simple document and the benefits which an organization or institution can get from the use of workflow management systems to automate their business.

5.2 REVIEW OF ACHIEVEMENT

The online loan approval system has been tested and found to achieve the following:

The automation of the manual loaning process by changing all hard copy procedures involved to electronic media using online enabled application that runs on a local host.

The development of robust database to help manage applicants data at the appropriate data locations.

The use of workflow to route and track activities and movement of data involved in the approval process.

  • SUGGESTION FOR FURTHER STUDIES

Due to time constraint, areas such as the use of authentication like biometric identification of approved applicants was not incorporated. This biometric identification will help to identify fake applicants because it relies on physical characteristics that are unique to each individual to ascertain the individuals identity. This biometric identification include retinal scanning, iris scanning, voiceprint identification and finger print. Another area I will suggest for further research is the deployment of handset in the notification/alert to applicants on the successful approval of their application by the necessary officials; this will make it easier for applicants as most people have easier access to handset than internet in Nigeria.

  • AREAS OF APPLICATION

This software has been tailored to loan applicants in Accion microfinance bank limited, but can also be used by any other microfinance banks that uses the same application/approval policy with Accion microfinance bank which is applicable to all microfinance banks in Nigeria.

  • CONCLUSION

In conclusion, the document routine system developed can perform the following task: Online application of loan, online applicants information management, online update of latest developments, online loan approval system e.t.c. This system can be used by any microfinance bank in Nigeria.

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