Impact Of Metering On Customer Satisfaction In Electricity Company

(A Case Study Of Eko Distribution Company)

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Chapter Two

2.0 LITERATURE REVIEW
2.1 Introduction

This section presents a review of related literature that supports the current research on the Impact Of Metering On Customer Satisfaction In Electricity Company, systematically identifying documents with relevant analyzed information to help the researcher understand existing knowledge, identify gaps, and outline research strategies, procedures, instruments, and their outcomes…

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Keywords:
customer satisfaction
Research Guidelines

Abstract should provide a concise summary of the Impact Of Metering On Customer Satisfaction In Electricity Company, including the issue statement, methodology, findings, and conclusion.

Introduction should introduce the Impact Of Metering On Customer Satisfaction In Electricity Company by offering background information, stating the problem, aims, research questions or hypotheses, and the significance of the research.

Literature review should present a review of related literature that supports the current research on the Impact Of Metering On Customer Satisfaction In Electricity Company, systematically identifying documents with relevant analyzed information to help the researcher understand existing knowledge, identify gaps, and outline research strategies, procedures, instruments, and their outcomes.

References section should list out all the sources cited throughout the Impact Of Metering On Customer Satisfaction In Electricity Company, formatted according to a specific citation style.

Others are table of contents, methodology, results, discussion, conclusion, etc…

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