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1.0 INTRODUCTION
This chapter introduces the Service Delivery And Customer Satisfaction In Transport Business and its relevance, states the research problems, research questions, and objectives, provides a background of the study, and should also include the research hypothesis…
2.0 LITERATURE REVIEW
2.1 Introduction
This section presents a review of related literature that supports the current research on the Service Delivery And Customer Satisfaction In Transport Business, systematically identifying documents with relevant analyzed information to help the researcher understand existing knowledge, identify gaps, and outline research strategies, procedures, instruments, and their outcomes…
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References section should list out all the sources cited throughout the Service Delivery And Customer Satisfaction In Transport Business, formatted according to a specific citation style.