Analysis Of Problems In Training Today’s Secretary For Higher Productivity In Selected Academic Institutions In Nigeria

Introduction

1.1 Background Of The Study

The training of secretaries in Polyphonic and tertiary level in general, have created an outstanding society expectation on the ability of Polytechnic and other similar training institutions to procure secretaries who are competent and effective for the over growing and dynamic business world.

There is therefore, need to produce secretaries who will never be wanting in their jobs secretaries who are all knowing in their professional areas and above all, secretaries who are capable of depending their certificates and qualifications which they have obtained whenever they are called upon. This is aimed at avoiding the failures and criticism associated with producing half-baked and incompetent secretaries who cannot cope with the increasing demands off the job title.

The secretarial studies curriculum has spen out attainable speed skills in the two core course in secretarial training “shorthand and “typewriting” hence 100wpm and 50wpm for shorthand and typewriting respectively have pre-requisites for the award of National Diploma (ND) certificate. Apart from a sound knowledge of shorthand and typewriting, the curriculum also provides for instruction in secretarial studies, office practice, business communication and business law. However, the school system has been beset with problems and constructions.

1.2 Statement Of The Problem:

The poor performance of graduate secretaries in their places of work have become a source of carry to both school administrators, secretarial studies lectures as well as students of all over the country.

Polytechnics and other training institutions tend to produce secretaries who cannot easily cope with job, demands of both present-day business. Certain factors might be responsible for this position. Research studies carried out in the past concerning shorthand learning identified students lack of interest in the subjects as well as lack of adequate finding as the subjects (Ugorji 1991), that this is so when students lacks interest and poor funding skill the major problems and constraints militating against the effective training of secretaries today?

This study attempts to generate data in answer to the above question.

1.3 Purpose Of The Study

This study was designed to discover the problems and constraints in training today’ secretary for higher productivity, specifically, the study will attempt to. Evaluate the adequacy and relevance of instructional facilities available for teaching cover subjects.

Determine the adequacy and relevance of the secretarial study curriculum.

Evaluate the adequacy of staff in the training of today secretary for higher productivity.

1.4 Research Questions:

The following research questions were used in the study

Are the instructional materials for teaching the core course adequate and relevant?

Are the members of qualified and competent teaching staff adequate?

How adequate and relevant is the curriculum for the teaching of secretarial programmes?

1.5 Significance Of The Study.

The identification of problem is a major step to solving. The study will identify the problems as to prove way for their solution.

Secretarial training institutions will become aware of the problems and constraint this making steps to avoid such trainee secretaries as well as sponsoring bodies will also become aware of these problems and solve them. This will make future secretaries have the requisite skills, which can enhance their productivity in the industries.

1.6 Delimitations:

This study covered the two secretarial training institutions in Imo and Abia State Namely:-
Federal Polytechnic Nekede Owerri, and Abia State Polytechnic Aba.

The study is focused on the analysis of the problems that may affect the training today’s secretaries in core subjects.

Chapter Five

Summary Of Findings, Conclusions And Recommendations

5.1 Summary Of Findings:

Having analyzed the data presented, the following findings were made.

Manual typewriters are adequately but the moden electronic equipment like computers, word processor, electronics typewrites. Dictating machines, etc are not adequate for the teaching secretarial programme.

The electronics typewriting workshop is not adequate for one com of the class plus five for standby

The modern office /office practice laboratory is not adequate for one arm of the class plus five for standby

There are no visual centre in the polytechnics

The quality and quantity of teaching staff are grossly inadequate in schools.

Relevant textbook for teaching and learning of secretarial studies are adequate and available

The curriculum for teaching secretarial studies is fairly

5.2 Conclusion:

Having analyzed the data for this study, the researcher concludes as follows?

Manual typewriters, are adeaute for the training of secretarial programme, but modern electronic equipment like computers and duplicators are not adequate.

Highly qualified and competent staff are inadequate in schools.

The curriculums for the teaching of secretaries progrmme are still fairly adequate.

5.3 Recommendations

Based on the findings, the following recommendations were made.

Secretarial training institution, should endeavor to acquire adequate electronic typewriter, computers, word processors, for the treeing of secretaries because secretaries who do not have knowledge of these modern machines can no longer fit modern offices.

The institutions offering secretarial pgorammes should as a matte of urgency establish an integrated audio visual center and modern office/ office practice laboratories well equipped with modern information technology equipment

Highly qualified and more competent business teachers are to be recruited for the teaching of secretarial programmes and more frings benefits given to then in other to retain them.

The curriculum for the training of secretarial programmes is to be revised and more contract hours be allocated for the introduction to computer, word processing and office information system.