Design And Implementation Of Computer Based Marketing Information System

(A Case Study Of Guniess Nig Plc)

7 Chapters
|
56 Pages
|
5,586 Words
|

A Computer-Based Marketing Information System (CBMIS) refers to an intricate framework that leverages computer technologies to collect, process, analyze, and disseminate vital marketing data. This system plays a crucial role in contemporary business landscapes, facilitating the efficient management of marketing information for enhanced decision-making processes. By utilizing digital tools and databases, Computer-Based Marketing Information System enables organizations to gather comprehensive insights into consumer behavior, market trends, and competitive landscapes. The integration of advanced analytics and automation within the Computer-Based Marketing Information System empowers businesses to swiftly adapt their marketing strategies, ensuring relevance in dynamic market scenarios. This technology-driven approach not only streamlines data management but also fosters a proactive marketing environment, where responsiveness to changing consumer demands is paramount. In essence, a Computer-Based Marketing Information System emerges as an indispensable asset, empowering organizations to navigate the intricacies of the digital age by harnessing the power of data for strategic marketing initiatives.

ABSTRACT

Most marketing, production, and manufacturing firms have the basic problem of information flow between the various departments within the organization.
This research is intended to highlight the role of a computerized marketing information system in Guinness (Nig) Plc Compare to the manual system of marketing.
To identify the various problems involve in the existing marketing information system of Guinness (Nig) Plc is the purpose of this research and to the proffer solutions to them.
Data were collected both by interview methods and observation method. Marketing models had developed in this research as well as marketing system. Secondly, the study also investigates how Guinness (Nig) Plc manages the marketing information system.
Finally computer based marketing information system is suggested as a solution to more structured, efficient and effective marketing control.

 

TABLE OF CONTENT

TITLE PAGE
CERTIFICATION
DEDICATION
ACKNOWLEDGEMENT
ABSTRACT
ORGANISATION OF WORK
TABLE OF FIGURE
TABLE OF CONTENT

CHAPTER ONE
1.0 INTRODUCTION
1.1 STATEMENT OF PROBLEM
1.2 PURPOSE OF THE STUDY
1.3 AIMS AND OBJECTIVES
1.4 SCOPE OF THE STUDY
1.5 LIMITATION
1.6 ASSUMPTION
1.7 DEFINITION OF TERM

CHAPTER TWO
2.0 LITERATURE REVIEW

CHAPTER THREE
3.0 DESCRIPTION AND ANALYSIS OF THE EXISTING SYSTEM
3.1 FACT FINDING METHOD USED
3.2 ORGANISATIONAL STRUCTURE
3.3 OBJECTIVE OF THE EXISITNG SYSTEM
3.4 INPUT, PROCESS, OUTPUT ANALYSIS
3.5 INFORMATION FLOW DIAGRAM
3.6 PROBLEM OF THE EXISTING SYSTEM
3.7 JUSTIFICATION FOR THE NEW SYSTEME

CHAPTER FOUR
4.0 DESIGN OF THE NEW SYSTEM
4.1 OUTPUT SPECIFICATION AND DESIGN
4.2 INPUT SPECIFICATION AND DESIGN
4.3 FILE DESIGN
4.4 PROCEDURE CHART
4.5 SYSTEM FLOW CHART
4.6 SYSTEM REQUIREMENTS

CHAPTER FIVE
5.0 IMPLEMENTATION
5.1 PROGRAM DESIGN
5.2 PROGRAM FLOW CHART
5.3 PSEUDOCODE
5.4 SOURCE PROGRAM
5.5 TEST RUN

CHAPTER SIX
6.0 DOCUMENTATION

CHAPTER SEVEN
7.0 RECOMMENDATION
7.1 CONCLUSION
REFERENCE

CHAPTER ONE

INTRODUCTION
The ultimate aim of manufacturers is to produce goods they can sell to users immediately at a profit. An interaction between the producer and the consumer tales place. This interaction is initiated, developed, and managed by producer’s marketing staff. The business function of marketing is concerned with the planning, promotion, and sale of existing products in the existing markets and development of new products and new markets to better serve present and potential customers.
Today marketing performs a vital function in the operation of a business enterprises i.e. (as the primary interface between the manufacturer and the customer). Performing the marketing function in business has become a much difficult assignment because of the dynamic environment of today’s activities which includes:
– Rapidly changing market demands
– Steadily increasing consumers pressure
– Proliferation of new products
– Intensified competition
– Growing government regulations.
Business firms have increasingly turned to the computer to help them perform the vital marketing functions in the face of the rapid changes of today’s environment. Computer, therefore, because of its speed, memory capacity, versatility and accuracy, has been the catalyst in the development of marketing information system, which integrate the information flow required by the many marketing activities. Computer is also used to make business decision involving millions of naira and so saves man from a tremendous amount of time consuming work.
Today computer is used as a control system for controlling marketing costs, diagnosis of poor sales performance. Nevertheless, computer is also used as research system for advertising strategy, pricing strategy and evaluation of advertising expenditure and continuous experiment.
This project work, computer based marketing information system is taken to critically analyse and fashion out ways of implementing computer in Guinness (Nig) Plc.
In this chapter, the researcher established the aim, limitation and purpose of the study, scope, statement of the problems, assumption and definition of terms.

1.1 STATEMENT OF THE PROBLEM
The Guinness (Nig) Plc produces and markets over four different brands of alcoholic drinks. These products are sent to the various stored and other branches or deport with the country. The large volume of stock coupled with the vast distribution not work creates some control and management problems.
The operation of the Enugu deport presently is completely manual and lacks some degree of information retrieval facilities. So, obtaining, storing and updating information on each of the items is not an easy task. It takes hours and at times, days, to locate any information acquired due to the volume of files involved.

1.2 PURPOSE OF THE STUDY
The purpose of the study is to design a computer based marketing information system for Guinness (Nig) Plc.

1.3 AIMS OF OBJECTIVE
The aim of this research is geared towards finding the procedure employed by the management of Guinness (Nig) Plc in obtaining information from the marketing department and to keep track records of available items when needed, its re-order, and to indicate the product that are not selling in order not to waste money in keeping stock of the quantity of good purchases, sold, and produced.
The project objective is to find solution to the misinformation of the flow of data between the marketing procedure and the management decision, by introducing a computer based marketing information system which will reduce the misinformation, be faster, accurate, reliable and improve output report that will help the management in her plans and decision making.
Because of the above problem highlighted in the old system, it becomes necessary that a new computer based data base management system may be designed to handle the duties.

1.4 SCOPE OF THE STUDY
The study is attempted to analyse the marketing concept of the Guinness (Nig) Plc and the ways of improving its effectiveness with the aid of computer.
The study is limited to Guinness (Nig) Plc Enugu depot with research from the marketing department.

1.5 LIMITATIONS
Some problems crop up in the course of carrying out the research. These are:
1. Financial constraint
2. Time factor
3. Insufficient information from the marketing department

1.6 ASSUMPTION
I assumed that computer could be applied only to the areas selected below:\
1. Distribution of products
2. Stock control
Data processing and information retrieval
3. Daily record form

1.7 DEFINITION OF TERMS
Some terms are defined as they relate to their particular usage in the study. The terms include: marketing, system, distribution, hardware, software, and information, Guinness.
Marketing: The selling of a particular product to individual that wish
to by.
System: Step we follow to achieve a particular goal. It is also an inter-related parts each of which can function independently.
Distribution: Transferring or dispatching of a particular product into different locations.
Hardware: Physical component that can make up or build up a
computer system.
Software: Programs written to activate the computer system
examples Dos, Window, Lotus etc.
Information: Data that have been interpreted and understood by the
recipient of the message.
Guinness: The establishment that produces gunnies drinks of all
sorts.

 

 

 

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Computer Based Marketing Information System:

A Computer-Based Marketing Information System (CBMIS) is a technology-driven framework designed to collect, process, analyze, store, and distribute marketing-related data and information within an organization. It plays a crucial role in helping businesses make informed decisions, plan marketing strategies, and stay competitive in the market. Here are some key components and functions of a Computer-Based Marketing Information System:

  1. Data Collection: Computer-Based Marketing Information System gathers data from various sources, both internal and external. Internal data can include sales records, customer databases, and inventory levels, while external data may come from market research, competitors, social media, and industry reports.
  2. Data Processing: The system processes raw data into meaningful information. This involves data cleaning, transformation, and organization to ensure accuracy and consistency.
  3. Data Storage: Computer-Based Marketing Information System stores data in a structured manner, making it easily accessible for analysis and reporting. Databases are commonly used for this purpose, and cloud-based storage solutions are becoming increasingly popular.
  4. Data Analysis: Computer-Based Marketing Information System employs various data analysis techniques to extract insights from the collected information. This can include statistical analysis, data mining, and machine learning algorithms to identify trends, patterns, and correlations.
  5. Reporting and Visualization: Computer-Based Marketing Information System generates reports and visualizations that convey marketing insights in a comprehensible manner. Dashboards, charts, graphs, and tables are often used to present data to decision-makers.
  6. Customer Relationship Management (CRM): Many Computer-Based Marketing Information System solutions incorporate CRM functionality to manage customer interactions, track leads, and segment customers for targeted marketing campaigns.
  7. Competitive Analysis: Computer-Based Marketing Information System can gather data about competitors’ activities and market trends, helping businesses make informed decisions about pricing, product development, and market positioning.
  8. Market Research: Computer-Based Marketing Information System can facilitate market research efforts by automating surveys, feedback collection, and sentiment analysis on social media platforms.
  9. Campaign Management: It assists in planning, executing, and tracking marketing campaigns, optimizing them based on real-time performance data.
  10. Inventory and Supply Chain Management: For businesses involved in physical product sales, Computer-Based Marketing Information System can help manage inventory levels and supply chain logistics to ensure efficient operations.
  11. Budgeting and Resource Allocation: Computer-Based Marketing Information System aids in allocating marketing budgets effectively by providing insights into which marketing channels and strategies are generating the best ROI.
  12. Security and Privacy: Ensuring the security and privacy of marketing data is crucial. CBMIS should incorporate robust security measures to protect sensitive information.
  13. Integration: Computer-Based Marketing Information System often needs to integrate with other business systems like accounting, sales, and logistics to provide a holistic view of operations.
  14. Feedback and Continuous Improvement: Feedback mechanisms should be in place to gather input from users and stakeholders, enabling continuous improvement of the system.
  15. Scalability: The system should be designed to scale as the business grows, accommodating larger datasets and increased user demands.

A well-implemented Computer-Based Marketing Information System can give businesses a competitive edge by providing timely and relevant information to make strategic marketing decisions. It can also enhance customer satisfaction by tailoring marketing efforts to individual preferences and needs. However, the success of a Computer-Based Marketing Information System depends on the quality of data collected, the accuracy of analysis, and the ability to translate insights into actionable strategies.