Problem of human resource management in organizations.

(A Case Study Of Enugu State Broadcasting Service (Esbs) Enugu)

5 Chapters
|
69 Pages
|
8,411 Words

Human resource management (HRM) in organizations faces a myriad of challenges, ranging from recruitment and retention to training and development. Attracting top talent in a competitive market while ensuring diversity and inclusivity remains a persistent hurdle. Additionally, the dynamic nature of the workforce, coupled with technological advancements, necessitates ongoing training and upskilling initiatives to maintain employee proficiency. Moreover, navigating labor laws and regulations, managing employee conflicts, and fostering a positive organizational culture amidst diverse perspectives and backgrounds present continuous challenges. HRM must adeptly balance the needs of employees with organizational objectives, all while mitigating risks and maintaining compliance. Striking this delicate balance requires strategic planning, effective communication, and agile adaptation to evolving circumstances, ensuring the optimal utilization of human capital for sustainable organizational success.

ABSTRACT

Problem of human resource managers in Nigeria organizations. A case study of Enugu State broadcasting service [ESBS] Enugu from 2000 to 2005 this aims to bivalve the mysteries surrounding Nigeria organizations which has in no small measure resulted in inefficient and ineffective running of most organization in the country. The internal and the external constraints.
For this particular research work some problems are given solutions some methods were used for the gathering analysis and presentation of data. Primary and secondary sources of data were employed for this project like human resource management interview and questionnaires were all used to licit facts for the work.
At the and of the whole exercise our research and findings revealed that some problems rally exist in Nigerian organizations which if properly handled be well trained human resources managers will be reduced to bearable minimum level

TABLE OF CONTENT

Title page
Approval page
Dedication
Acknowledgement
Abstract
List of table
Table of content

CHAPTER ONE-
INTRODUCTION
1.1 Background of the study
1.2 Statement of problem
1.3 Purpose of the study
1.4 Scope of study
1.5 Research question
1.6 Research hypothesis
1.7 Significance of study
1.8 Limitation
1.9 Definition of terms
Reference

CHAPTER TWO
REVIEW OF RELATED LITERATURE
2.1 Literature review
2.2 Definition of human resource
2.3 The origin of human resource
2.4 Problem of human resource
2.5 Ways of alleviating these problems
References

CHAPTER THREE
3.0 Research design and methodology
3.1 Introduction
3.2 Sources of data
3.3 Sample size determination
3.4 Instrument for data collection
3.5 Validity of the instruments
3.6 Reliability of the instrument
References

CHAPTER FOUR
Data presentation and analysis
4.1 Presentation and analysis of data
4.2 Test of hypothesis
4.3 Summary of results

CHAPTER FIVE-
DISCUSSION RECOMMENDATION AND CONCLUSIONS
5.1 Discussion of findings
5.2 Conclusion
5.3 Implications of the research finding
5.4 Recommendation
5.5 Suggestions for further research
Bibliography
References
Appendix
Questionnaire

CHAPTER ONE

INTRODUCTION
1.1 BACKGROUND OF STUDY
Human resource management according to Dressler [ 1973 – 125] can be defined as “ procedures activities or action directed toward finding the solutions to the manpower problems of an organization” that is actions which are placement wages recruitment selection and placement wages and salaries administration industrial relations and joint consultation employee welfare training and development motivation employee appraisal and assessment and effective unitization of human resource of an organization.
According to Ubeku (1975:98) the major importance of the subject matter is the fact that is a basic function of management. Unless it is effectively carried out by all members of line management.
Technical efficiency will be inadequate to achieve organizational success. Problem of human resource should not be though of as something separate from technical problem. Both are put of a single situation that need to be understood and dealt with by the line officials beginning with the does executive officer (CEO)
Also human effort differs form other factors of production. This is due to the fact that the employee has his own objectives which must be integrated and reconciled with those of management or the organization. In carrying out human resources management practices both individuals and group relations are taken into account.
Human resource management according to Strawese (1988:98) “started in the from of record keeping. It kept employment records of workers and management or rather managers including such factual materials as date employed background information successive jobs held in the organization with dates and wages received disciplinary penalties imposed and other maters in the relationship of the individual to the organization
Majority of the people with particular reference to the elite will be wondering why there are problem of human resource management in the private and public sectors of Nigeria organizations. First of all emphasis will be made on the importance of human resource in every economy. factually Wendell (1984:30) described human resources as “ those individuals engaged in any organizational activity regard less of level
Human resources management is also concerned with he obtaining of the best possible staff of any organization and having gotten then looking after them so that they will stay and give the best of their jobs. However Wendell went further to emphasize that there are no demarcation for was and women working for an organization. The human resources of the government for example in the Enugu State boasting service (ESBS) Enugu ranging from the manager down to the messengers.
Any activities in the organization from stating to the finishing stages depend on human resources or the staff therefore any organization aimed at achieving some of her goals must adequately be motivated. The researcher clearly understands that the goal of the organization cannot be achieved only by providing and ensuring adequate supply of personnel. This because the human resources or personnel staff that are not well motivated in an organization can never give out their best furthermore James ( 1978:73) observed that the effective use of people is the key productivity. Motivation of employees in an organization is to get the best of their skill and abilities.
James further observed that although the task of motivating workers rested on the managements team as a whole. Managers have more rules to play in other words the sort of continuous day to day coaching appraisal and encouragement that the employee will need will be more than over before managers have upper hands in motivating workers. When managers work together with their workers they will know and satisfy their problems for better result.
In most case the above is expected to be obtained in the public sector but reverse is the case. This is because government will be able to maintain constant and adequate supply of personnel staff let alone motivating the little they have finally, his project will be a contribution finding possible solutions to most of the problems of human resource managers in Nigerian organizations in general and Enugu state particular

1.2 STATEMENT OF THE PROBLEM
It is pertinent to note that adequate emphasis have not been laid by parastatals in terms of promoting a favourable ground for human resources managers and this has greatly affected their performances

SUB PROBLEM 1
The dynamic nature of the environment in which business operates constitutes an important factor in that it affects management decision and actions. The environment here mans both internal and external factors such as economic social political government technological top management employee task forces among others. For an organization to remain in business it has to help to shape its environment due to the rapid change that the organizations operating environment undergoes.

SUB PROBLEM 11
The type of image which an organization projects determines its areas of procurement recruitment and selection training and development. This is one of the problems which rules human resource management in the E.SB.S Enugu.
SUB PROBLEM 111
How human resource (manpower) is articulated towards the attainment of the organizational goal and aspiration is one of the outstanding problems of resource. Managers in Nigeria organization which Enugu state broadcasting service (ESBS) is among.

1.3 PURPOSE OF THE STUDY
Due to the that every aspect of business organization is undergoing accelerating change and no function of management is change more rapidly that public attitude and reactions problems of human resource managers have to be constantly and adequately proffered solution to.

THE OBJECTIVES OF THIS STUDY ARE:
i) To ascertain the scope of action of human resource management practices in ESBS from 2004 2005
ii) To identify the level in which the inefficiency exists.
iii) To ascertain the difficulties experienced in the performance of these practices
iv) Finally to identify how and who is responsible for human recourse will enable the government to discern and tackle the attributes of problems of human resources manager in Enugu state government parastatals- Enugu sate broadcasting service.

1.4 SCOPE OF THE STUDY
The conduct of this research all the information obtained are the ESBA especially between 2004-2005.
In this case the study focuses on office at human resource management in the Enugu broadcasting service which tends to look at the organization and it’s environment it’s position in the mind of the public consumer and the industry at large. The success or failure of an organization depended on how it’s resource are patronized and any organization whose human resources management (managers) have been soiled or sin cared with would can hardly matter it in the business world which is dynamic

1.5 RESEARCH QUESTIONS
The under listed research questions would be necessary to make this research a huge success.
i) Do the Enugu state broadcasting service attach due importance to the production of human resources management?
ii) Have human resources managers contributed to the organizational profitability of the Enugu state broadcasting service?
iii) What are the major problems facing human resources managers in Enugu state broadcasting service
iv) Do the ESBS have any department responsible for proffering solutions to the human resources managers problems in the organization/
v) What measures do they take to make sure human resources problems do not cause the organization to divided?
vi) What is the method used in ensuring cordial relationship between human resources managers and the workers of ESBS?

1.6 RESEARCH HYPOTHESIS
After through and careful review of works that are directly or indirectly related to the sublet a matter the hypothesis for this research work formulated as follows
H0: Customers patronage to ESBS service is not adequate
H1: The Patronage of customers to the ESBS service is adequate
H0: The rate of communication among staff of the Enugu state broadcasting
service is not efficient
H1: The rate of communication among staff of the ESBS is efficient?
H0: Most establishment in Nigeria do not lay adequate emphasis on human
resource management
H1: Most establishment in Nigeria do lay adequate emphasis on human
resource management

1.7 SIGNIFICANCE OF THE STUDY
Due emphasis have not been laid on the efficient and effective management in both public and private organizations to attain considerable economic growth. This implies efficient management of material money machinery as well as the management ethics.
This study will enable management of both public and private owned parastatals know the major problems facing the human resources managers and the possible ways of solving those problems the issue have is that the personnel functions are not being properly performed. Planning for instance which contains the major personnel programme is taken for granted in many Nigerian business a\enterprises. This has contributed in no small measure to the poor performance in the Nigerian public and private sectors.
In some organizations emphasis is placed more on profit objectives ignoring modern philosophies in management such as the social responsibility of the firm among others. All these factors which constitute problem to human resources managers will be treated fully in subsequent chapters.

1.8 THE LIMITATION OF THE STUDY
During the course of this research work some constraints were encountered. Prominent among the problems are the poor responses of the respondents. The scanty work done on the subject under study affected the volume of information obtained from the secondary data sourced. The researcher encountered much financial constraint which limited the scope of his study. Time for research, bias and un-corporative attitude of some staff members among others limited the amount of information at the disposal of the researcher.

1.9 DEFINITION OF TERMS
EFFICIENT: This means the ability of doing something well and thorough with no waste of money time energy and other resources
ASPIRATION: The simply means aim of somebody which is always backed- up with zeal for its achievement
PARASTATALS: These are establishment that carry out specified functions to the masses.
DYNAMIC: This word is synonymous with change it means not steady in existence.
MANAGEMENT: This means the act of running and controlling a business or similar organization as well as other resources there in.
MOTIVATION: This is the miner-drive that gingers a worker to put-in the best expected of him/her at his/her work place.
BAOADCASTING: The act of disseminating information via the mass media to the general public

SHARE PROJECT MATERIALS ON:

MORE DESCRIPTION:

Human resource management (HRM) is a critical function in organizations, and it comes with a range of challenges and problems that need to be addressed effectively to ensure the success and productivity of the workforce. Here are some common problems in HRM:

  1. Talent Acquisition and Retention: Finding and retaining top talent can be a significant challenge. Competition for skilled employees is intense, and turnover can be costly. Organizations must develop effective recruitment strategies and offer competitive compensation and benefits to attract and retain the best employees.
  2. Diversity and Inclusion: Creating a diverse and inclusive workforce is essential for innovation and competitiveness. However, managing diversity and fostering an inclusive culture can be challenging. HR must work to eliminate bias in hiring and promotion decisions and create an environment where all employees feel valued and included.
  3. Employee Engagement: Ensuring that employees are engaged and motivated is crucial for productivity and retention. HR must find ways to measure and improve employee engagement, which can be especially challenging in remote or distributed work environments.
  4. Performance Management: Developing fair and effective performance management systems is a constant challenge. HR needs to design appraisal processes that accurately evaluate employee performance and provide constructive feedback for improvement.
  5. Workplace Conflict and Disputes: Managing conflicts among employees or between employees and management is a common HR issue. HR professionals need to have strong conflict resolution skills and processes in place to address these issues.
  6. Compliance with Labor Laws and Regulations: Keeping up with labor laws and regulations at the local, state, and federal levels can be complex. Failure to comply can result in legal issues and financial penalties. HR must stay informed about changes in laws and ensure that the organization remains in compliance.
  7. Technology Integration: HR technology is continually evolving, and organizations need to keep pace with the latest software and tools to streamline processes like payroll, benefits administration, and recruitment. Integrating and managing these technologies effectively can be challenging.
  8. Succession Planning: Identifying and developing future leaders within the organization is essential for long-term success. HR needs to have a clear succession plan in place to ensure a smooth transition of key roles when employees retire or leave.
  9. Work-Life Balance: Maintaining a healthy work-life balance for employees is crucial for their well-being. HR must promote policies that support work-life balance, especially in high-stress industries or jobs.
  10. Employee Training and Development: Ensuring that employees have the necessary skills to excel in their roles and adapt to changing technologies is an ongoing challenge. HR must provide opportunities for training and development to keep the workforce competitive.
  11. Data Security and Privacy: As HR collects and manages sensitive employee data, protecting it from breaches and ensuring compliance with data privacy laws (such as GDPR or CCPA) is a growing concern.
  12. Global HR Challenges: Organizations with international operations face additional challenges related to managing HR across different countries with varying labor laws, cultural norms, and languages.

Addressing these HR challenges requires a strategic approach, ongoing training for HR professionals, and a commitment from the organization to prioritize its human capital as a valuable asset. Proactive HR management can help organizations navigate these challenges and create a more productive and engaged workforce.