Role Of A Manager In Small Scale Business Organization

(A Case Study Of Blio Tex Trading And Construction Company Nigeria Limied, Enugu)

4 Chapters
|
67 Pages
|
8,264 Words

In a small-scale business organization, the role of a manager is pivotal for ensuring efficient operations, fostering growth, and maximizing profitability. Managers in such settings often wear multiple hats, acting as leaders, decision-makers, and coordinators simultaneously. They play a crucial role in setting goals, devising strategies, and allocating resources effectively to achieve business objectives. Additionally, they are responsible for overseeing day-to-day activities, managing finances, and optimizing processes to enhance productivity and minimize costs. Moreover, managers in small-scale businesses often serve as mentors, providing guidance and support to employees, fostering a positive work environment, and promoting teamwork. By effectively balancing these responsibilities, managers can drive success and sustainability in small-scale business organizations, contributing significantly to their long-term viability and competitiveness in the market.

ABSTRACT

The role of a manager in a small business organization is so vital that for any small business organization such as inter-personal, information and co-coordinating roles must be integrated to ensure the betterment of the organization.
It acts as a lubricant for the wheels of small business economic development and nation
More over, effective role of a manager has contributed to the increase in the organizational productivities and their income, which will ensure the continuity of the organization
Besides, some managers have also contributed to the detriment of the organization by some dubious character exhibited by them., for instance, wrong uses of funds, pilferage frauds and failure activate their working abilities.
In fact, the government should recognize the importance of small business organization sector because when they are firmly established, the, nation is built up, so it is advisable for the government to help in strategies in which this ugly situation of things are solved immediately.

TABLE OF CONTENT

TITLE PAGE
COVER PAGE
TITLE PAGE
APPROVAL PAGE
DEDICATION
ACKNOWLEDGEMENT
ABSTRACT
TABLE OF CONTENTS

CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUNDS.
1.2 STATEMENT OF STUDY
1.3 PROBLEM THAT THE STUDY WILL BE CONCERNED WITH
1.4 THE IMPORTANCE OF STUDYING THE AREA
1.5 DEFINITION OF TERMS
REFERENCES

CHAPTER TWO
2.0 LITERATURE REVIEW
2.1 THE ORIGIN OF THE SUBJECT AREA
2.2 THE SCHOOL OF THOUGHT WITHIN THE SUBJECT AREA
2.3 THE SCHOOL OF RELEVANT TO THE PROBLEM STUDY
2.4 THE DIFFERENT METHODS OF STUDYING THE PROBLEM
2.5 SUMMARY
REFERENCE:

CHAPTER THREE
3.0 PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA
3.1 ANALYSIS DATE
3.2 FINDINGS
3.3 RECOMMENDATIONS
3.4 CONCLUSION
3.5 REFERENCE
3.6 BIBLIOGRAPHY

CHAPTER FOUR
4.0 FINDINGS, RECOMMENDATIONS AND CONCLUSION
4.1 FINDINGS:
4.2 RECOMMENDATIONS
4.3 CONCLUSION
REFERENCES

CHAPTER ONE

INTRODUCTION
1.1 BACKGROUND OF THE STUDY
This study is set to investigate the role of Small Business Organizations with a case of study on Bilo Tex Trading and Construction Company Nig LTD based in Enugu State. By investigation, this company has been established six years ago and has four sections; the personal section, construction, production and marketing sections. It engages in the production of keys, tanks, gates and aluminum.
Based on the study, a manager is the person who holds a management position and who performs the process of management, or one who occupies management position and performs organizational functions of management.

In the same view, (NWEKE 1952) in his book supports that a manager is that integrates all functions of management, such as planning, organizing, motivating and controlling to achieve an organizational goal or objective which the organization was established upon.

His position is of leadership, his work is more leading, therefore, this two things are related and their relationship can be expressed as the responsibilities of a manager in the following classification-management as a position and management as a job or activity.

More so, the management by the classification of management occupies administration position (top level) managing director or general manager, the operative position (the workers) these groups are all involved in the accomplishment of the organizations example complementing a batch order, meeting a sales quota, assembling financial data etc, are the duties of production, supervisors, sales supervisors. finance officer and a certain technical staff, when an operative manager performs the work of management, performs the work of administrative and management of the activities are known as and operative management
In other words, the middle management position, the perform both the administrative and operative manager, the proportion of each performance depends upon the degree of decentralization of the firm, talking of business its size and particular philosophy.
Management as a job or activity undertakes decision making, the process of decision making is one deciding the course of action and that of solving business problems.
There are two types of personnel decision which a businessman makes as he seeks to maximize his own income valve or pleasure.
And management decision affects not only the welfare of the manager but other benefits accruing to other persons connected with the organization. secondary, job co-ordination has to do with a manager’s responsibility for planning and physical factors in an organization.
The purpose of co-dination is to link the company together as a unified whole. Then planning, organizing and control reveal or explain the exact nature of the work of a manager. The activities of planning, organizing and controlling are called the organic function management.
The interrelation between the four function e.g planning, organizing, motivative and controlling the managers use these activities solely for the purpose , of reaching organizational goals or objectives. For explanation, organizing is based on well though-out motivating systems must be tailored to reflect both these plans and the organization design used to implement the plan.
So, the role of a manager in a small business organization is a pattern of actions expected to the manager in activities involving others. And it reflects a person’s position as a social system geared towards goal achievement of the organization. Goal of the organization must be sold at a lower price. Profit cannot be the goal, instead profit must be by product.

So, the manager’s role is the cornerstone of the organization because without his absolute co-odination of the enterprises, there will be no work done.
Mostly importantly, the manager imposes some trends or problem in his such as managerial capabilities in handing records kept by the management then wrong uses of funds etc. the possible solutions such as training of employees, and managers, are for the improvement of the small business organization.

1.2 PROBLEMS ASSOCIATED WITH THE SUBJECT MATTER.
The role of a manager in the current or the present day societies in the managerial system is geared towards effective and efficient achievement of their basic goal of profit maximization.
Again, the road leading to goal attainment has been obstructed by many factors for instance, Bilo tex trading and construction company (Nig) ltd, Enugu.which is being used problems like inadequate staff training, poor record keeping in efficient managerial ability and lack of good communication network.. These are the militating factors against the good and efficient role of the manager. For this reason, the researchers now want to find out why this ugly situation should not stop.

13 PROBLEM THAT THE STUDY WILL BE CONCERNED WITH
The scope is focused on the Enugu metropolis were Bilo. Tex Trading and construction Company Nig Ltd. is located because of nearness to school and due to some limitations that hinder adequate research work, such as finance, that is (money) to carry out the necessary work and also the time limit, caused by short academic year or period, Bilo Tex Trading and Construction Company Nig. Ltd. Has encountered problems like inadequate staff training, poor record keeping, inefficient management ability and lack of good communication network has militated against the good and efficient role of the manager. And how to solve this problem is by training their staff to became perfect, keeping good communication network within the staff and their subordinates.
Again, the sufficiency of interaction peculiar to the role of managers is not available too; instead, the researchers used books by different authors for reviewing the roles of managers.
The research work has to cover only Enugu state because of those trends mentioned above.

1.4 THE IMPORTANCE OF STUDING THE AREA
Over the years, the role a manager has been the order of the day in any small business organization. It has reached a crises situation, where some business organizations have suffered bankruptcy of workers’ duties. So, this study specially designed for those distressed small business organizations in the state and other localities so as to comprehend the reasons of insolvency of the organizations.
Again, the work will also be of good benefit to those who want to establish any small business enterprises so as to know the right way to follow.
Finally, it is hoped that this research would be of great benefit to managers who would want to explore more on the role of managers in a small business firm. Since those problems have been deducted through the use of the role of manager, those problems have been reduced to a bearable number.

1.5 DEFINITION OF IMPORTANT TERMS
i. Research: This is an investigation undertake in order to discover new facts or get additional information.
ii. Literature review: It is a process of reviewing what other researcher or another has done previously and also finding out the introduced idea.
iii. Education: This is the systematic training or instruction given either orally or written, it is of two types formal and informal.
iv. Goal: point making the end of a role, that is to say objective or aim.
v. Role: A person’s duty is undertaking, role reflects a person’s position in the social system.

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Role Of A Manager In Small Scale Business Organization:

The role of a manager in a small-scale business organization is critical to its success. Small businesses often have limited resources and personnel, which makes effective management even more important. Here are the key roles and responsibilities of a manager in a small-scale business organization:

Leadership: Managers in small businesses need to provide clear direction and vision for the organization. They must inspire and motivate their team to work towards common goals.

Planning: Developing a strategic plan and setting achievable goals is crucial. Managers should create business plans, set objectives, and outline strategies for achieving them.

Decision Making: Small business managers are responsible for making important decisions, such as financial investments, hiring, product/service offerings, pricing strategies, and more. They need to make informed and timely decisions to keep the business competitive.

Financial Management: Managing the finances of a small business is vital. Managers need to budget, control expenses, monitor cash flow, and ensure the business remains profitable.

Operations Management: Overseeing day-to-day operations is essential to ensure efficiency. Managers must optimize processes, manage inventory, and improve productivity.

Human Resource Management: Small businesses often have a limited workforce, so managers play a critical role in hiring, training, and retaining employees. They must also handle HR functions like payroll, performance evaluations, and compliance with labor laws.

Marketing and Sales: Managers need to develop marketing strategies, identify target markets, and create sales plans. They should also monitor customer satisfaction and adapt marketing efforts accordingly.

Customer Relations: Building and maintaining strong customer relationships is crucial for small businesses. Managers should ensure excellent customer service and address customer concerns promptly.

Innovation and Adaptation: Managers must stay updated on industry trends and adapt to changes in the market. Encouraging innovation within the organization can help the business stay competitive.

Risk Management: Small businesses face various risks, including financial, legal, and operational. Managers should identify, assess, and mitigate these risks to protect the business.

Communication: Effective communication is vital within the organization and with external stakeholders. Managers must communicate goals, expectations, and updates clearly and regularly.

Compliance: Ensuring compliance with local, state, and federal regulations is essential to avoid legal issues. Managers need to be aware of relevant laws and regulations and ensure the business complies with them.

Problem Solving: Managers should be adept at identifying and resolving issues that may arise within the organization, whether they are related to employees, customers, suppliers, or operations.

Networking: Building relationships with other businesses, suppliers, and industry peers can be beneficial. Managers may attend industry events, join local business associations, and establish partnerships to support the business.

Financial Reporting: Small business managers should generate and analyze financial reports regularly to assess the company’s performance and make informed decisions.

In a small-scale business organization, managers often wear multiple hats and need to be adaptable, resourceful, and hands-on. Their ability to juggle various responsibilities while maintaining a focus on the business’s overall success is crucial for the organization’s growth and sustainability.