Efficacy of Facebook in Resolving Customer Complaints in the Banking Sector
1.0 INTRODUCTION:
This chapter introduces the Efficacy of Facebook in Resolving Customer Complaints in the Banking Sector and its relevance, states the research problems, research questions, and objectives, provides a background of the study, and should also include the research hypothesis [INTRO31055]…
2.0 INTRODUCTION:
This chapter provides the background and context of the research problems, reviews the existing literature on the Efficacy of Facebook in Resolving Customer Complaints in the Banking Sector, and acknowledges the contributions of scholars who have previously conducted similar research [REV31055] …