Design And Implementation Of A Computerised Information System For A Multi Service Rental

5 Chapters
|
45 Pages
|
5,750 Words
|

A computerized information system for a multi-service rental business streamlines operations by integrating various functions like inventory management, booking systems, customer relationship management, and financial transactions into a cohesive digital platform. Such a system enhances efficiency, allowing for real-time tracking of inventory availability, facilitating seamless online bookings, and enabling personalized customer interactions. With robust security measures in place, data integrity and confidentiality are upheld, ensuring trust and reliability for both the business and its clientele. Moreover, analytics tools embedded within the system offer insights into market trends, customer preferences, and operational performance, empowering data-driven decision-making for strategic growth and competitive advantage in the rental market landscape.

TABLE OF CONTENT

CHAPTER ONE
Introduction
1.1 Statement Of The Problem
1.2 Purpose Of The Study
1.3 Aims And Objective
1.4 Scope Of The Study
1.5 Limitation Of The Study
1.6 Assumption
1.7 Definition Of Terms

CHAPTER TWO
2.0 Literature Review

CHAPTER THREE
Systems Analysis And Methods
3.0 Analysis Of The Existing System:-
3.1 Method Of Data Collection.
3.2 Description Of The Existing System
3.2.1 Objective Of The Existing System
3.2.2 Problems Of The Existing System
3.3 Organization Chart Of Braham Rental Services
3.4 Organization Structure
3.4.1 Input, Process And Output Analysis
3.4.2 Transaction Process
3.4.3 Output Analysis
3.5 Analysis Of The Proposed System
3.5.1 Justification For The Proposed System

CHAPTER FOUR
4.0 System Design Testing And Implementation
4.1 Input Specification
4.1.1 Input Processing:-
4.1.2 Input Entry Screen
4.2 Output Specification
4.2.1 Program Output
4.3 File Design
4.3.1 Master File
4.3.2 Transaction File: File That Is Not Containing
4.3.3 Procedure Chart
4.4 System Information Flowchart
4.5 Flow Charts
4.5.1 Entry Procedure Flowchart For Change
4.6 System Requirement

CHAPTER FIVE
5.0 Summary, Conclusion And Recommendation
5.1 Summary
5.2 Recommendation
5.3 Conclusion
References
Appendix I
Source Codes
Source Code
Appendix I

CHAPTER ONE

INTRODUCTION
Most rental service firms today still use manual
information system because their information needs are of
moderate size and managers of such firms have probably been
enjoying the manual system as regards to their relatively and
comfortable low level of transaction activities.
With the high level of social activities been experienced, It
is only the rental firms with very large information or high
capacity of rental service with rapid rate of renting per item that
are likely to survive pressure, and therefore should link
information system to business strategy. With this pressure,
there is a need to improve corporate effectiveness through their
own involvement in system planning to ensure that business
strategy is developed in the context of the computerized
environment.
Among the many rental service centers, majority adopted a
great variety of manual information system for management
activities most of which are single file system. This single file
system does not offer opportunities for easy manipulation of
data to provide managers an insight into transaction reports
such as to rapid statistics for operation analysis, it does not
provide instant access to information for controlling and
directing the firm. At this point we can see that the world of
rental service business lacks conclusion data in the relative
effectiveness of manual information system versus computerized
information system.
Different rental service centers at various level of activities
with different critical level will agree that stress, confusion and
errors increase with increase in volume of information as the
transaction activities rises, and there is a great point where
manual information system will not operate successfully.
In this respect, computerized rental service management
information system has been developed to provide BRAHAM
RENTALS with consistency, comprehensive and reasonable
accurate information for planning directly and controlling the
activities for which they are responsible and for making timely
and effective decision.

1.1 STATEMENT OF THE PROBLEM
There are problems faced by the management of BRAHAM
RENTALS , this problems can be attributed to the fact that they
use manual information processing in their activities. These
problems include:
* Errors and inaccuracy since all computations are done
manually.
* Updating activities are time consuming very poor and lacks
accuracy.
* Lack of adequate information for decision making.
* Inconsistency and redundancy are often encountered in the
information processing system for the generation of
management information.
* Processing of information is usually time consuming and
most times with undesired out
This project work is prompted by the problems of Braham
Rentals to find a lasting solution to these problems.

1.2 PURPOSE OF THE STUDY
The purpose of this study is to design a computerized
information system that will replace the manual procedures of
carrying out operations in the existing management information
system of BRAHAM RENTAL SERVICES.
The designed system will be able to:-
1 make entries of all transactions made.
2 Make necessary equals of relevant information about all the
transaction made between the firm and the client.
3 produce reports for managerial use to make good plans,
Direct and control the activities in the firm as well as.
Taking effective decision to suit any decision.

1.3 AIMS AND OBJECTIVE
The aims and objectives of this project is to design a
computerized rental services management information system
for BRAHAM RENTAL SERVICES that will aid in the following:
* to reduce the average response time to management
enquiry concerning transaction status.
* To produce timely accurate and up to date report for
management purpose.
* To aid the administration and management to eliminate
avoidable inefficiency.
* Finally to explore all capacities of computer in the area of
speed, efficiency and security of data.

1.4 SCOPE OF THE STUDY
The scope of this covers the normal operational procedures
of data processing and information about all rental transactions
made on BRAHAM RENTAL SERVICES. The project scope
extends from the point of customers booking of items to the
point these items are leased.

1.5 LIMITATION OF THE STUDY
This work is limited to the application of computerized
information management system in BRAHAM RENTAL
SERVICES. However during the course of this project work,
there are factors militated against my carrying out of this work.
they include:-
* lack of time
* High cost of production
* lack of adequate research materials.

1.6 ASSUMPTION
Some assumptions made while carrying out this work was
that the data I collected from BRAHAM RENTAL SERVICES and
some rental services centers was accurate and valid due to their
maximum co-operation and interest with regards to the study
concerned.

1.7 DEFINITION OF TERMS
Some technical term have been used on this work and the
whole system will be meaningless if the terms are not the
explicitly explained.
Data: These are facts and figures which are examined to
produce information
File: this is a collection or group of related records.
Flowchart: this is a system analysis tool that provide a
graphical presentation of a sequence to represent the operation.
Information: this refers to data that have been processed in
such a way as to be useful to the recipient.
Transaction: this refers to business carried out between people,
usually buying and selling of goods and services
Record: this is a written account of something that is kept, so
that it can be looked at and used in future. It is also a set of
related fields in a given system.
Report: information reaches to managers from the M.L.A by a
virility of analysis statistics statement etc. which ear generally be
referred to as reports.
Rentals: This is the act of making a payment; usually an
amount fixed by contact made by a person or agency at specified
intervals, in return for the right to occupy or use the property
that person or agency
Services: this refers to a business whose work involves doing
something for customers and not producing or buying and
selling of goods.
System: A system is a network of the interrelated part of
procedures that the joined together to efficiently accomplish a
goal.

Save/Share This On Social Media:
MORE DESCRIPTION:

Computerised Information System For A Multi Service Rental:

Creating a computerized information system for a multi-service rental business involves designing a software application that efficiently manages various aspects of the rental process. This system should be user-friendly, scalable, and capable of handling multiple services such as equipment rental, vehicle rental, party rental, and more. Here’s a step-by-step guide to developing such a system:

1. Define Requirements:

  • Determine the scope of your multi-service rental business. What types of services do you offer? What are your specific needs and goals?
  • Identify key functionalities required, including inventory management, customer management, reservation tracking, billing and invoicing, reporting, and user roles.

2. Select Technology Stack:

  • Choose the appropriate technology stack for development, considering factors like platform compatibility, scalability, and cost.
  • Common technology choices include web-based applications using frameworks like Django or Ruby on Rails, or desktop applications using Java or C#.

3. Database Design:

  • Design a database schema to store information such as rental items, customer details, reservations, transactions, and inventory levels.
  • Consider using relational databases like MySQL, PostgreSQL, or NoSQL databases like MongoDB, depending on your data structure requirements.

4. User Interface Design:

  • Create an intuitive and user-friendly interface for both employees and customers.
  • Implement responsive web design for online access and a user-friendly GUI for desktop applications.

5. Inventory Management:

  • Develop features for adding, updating, and removing rental items.
  • Implement tracking of item availability, maintenance schedules, and pricing.

6. Customer Management:

  • Create a customer database with profiles, contact information, and rental history.
  • Enable customer registration, login, and account management functionalities.

7. Reservation System:

  • Build a reservation system that allows customers to browse available items, select rental periods, and make reservations.
  • Implement features for managing reservations, including confirmation, modification, and cancellation.

8. Billing and Invoicing:

  • Develop a billing module to generate invoices, process payments, and handle overdue accounts.
  • Support multiple payment methods, including credit cards, online payment gateways, and cash payments.

9. Reporting and Analytics:

  • Create reporting tools to analyze rental trends, revenue, and customer behavior.
  • Implement dashboards and customizable reports for business insights.

10. Security: – Implement robust security measures to protect customer and financial data. – Use encryption, secure authentication, and access controls to ensure data integrity.

11. Integration: – Integrate with external systems if necessary, such as accounting software, CRM systems, or third-party APIs for payment processing.

12. Testing and Quality Assurance: – Perform thorough testing to identify and fix bugs and ensure system reliability. – Conduct user acceptance testing to validate that the system meets business requirements.

13. Deployment: – Deploy the system on servers or cloud platforms. – Ensure scalability and redundancy for increased reliability.

14. Training and Support: – Train your staff on how to use the system effectively. – Provide customer support and troubleshoot any issues that may arise.

15. Continuous Improvement: – Regularly update and maintain the system to add new features, improve performance, and address security vulnerabilities.

Building a computerized information system for a multi-service rental business is a complex project that requires careful planning, development, and ongoing maintenance. It’s essential to tailor the system to your specific business needs and continuously adapt it to changes in your industry and customer demands.