Impact Of Management By Objective (MBO) On The Performance Of An Employee

(A Case Study Of Lopa Energy Co Ltd)

5 Chapters
|
78 Pages
|
9,014 Words

Management by Objectives (MBO) is a strategic management approach that emphasizes goal-setting and performance management within an organizational framework. This methodology is designed to enhance employee performance by aligning individual objectives with broader organizational goals. By fostering a collaborative goal-setting process, MBO encourages employees to actively participate in defining their performance expectations and targets. This not only provides clarity regarding job responsibilities but also promotes a sense of ownership and accountability among employees. The incorporation of MBO principles in the performance evaluation process enhances communication between managers and employees, leading to a more transparent and collaborative work environment. Moreover, the continuous monitoring and feedback mechanisms inherent in MBO facilitate timely adjustments, ensuring that employees stay on track towards achieving their objectives. Consequently, the impact of Management by Objectives on employee performance is profound, fostering a goal-oriented culture that contributes to increased motivation, efficiency, and overall organizational success.

TABLE OF CONTENT

Title Page
Acknowledgement Sample
Dedication Sample
List Of Tables
Table Of Contents

Chapter One
1.0 Introduction
1.1 A Brief Historical Background Of The Company
1.2 Statement Of The Study
1.3 Purpose Of Study
1.4 Researcher Questions
1.5 Research Hypothesis
1.6 Significance Of The Study
1.7 Scope Of The Study
1.8 Limitation Of The Study
1.9 Definition Of Terms
References

Chapter Two
2.0 Literature Review
2.1 Meaning Of Management By Objective (Mbo)
2.3 Setting Of Objectives
2.4 The Mbo Process
2.2 Advantages Of Management By Objective

Chapter Three
3.0 Research Design And Methodology
3.1 Research Design
3.2 Area Of Study
3.3 Population Of The Study
3.4 Sample Size Determination
3.5 Method Of Data Collection
3.6 Validation Of The Instrument
3.7 Reliability Of The Instrument
3.8 Method Of Data Analysis
References

Chapter Four
4.0 Presentation Of Analysis And Interpretation Of Data
References

Chapter Five
5.0 Discussion, Recommendation And Conclusion
5.1 Discussion Of Findings
5.2 Conclusion
5.3 Implication Of The Research Finding
5.4 Recommendation
5.5 Suggestions For Further Research
References
Bibliography
Questionnaire

CHAPTER ONE

INTRODUCTION
One of the many problems facing the business community has been the problem of integrating the objectives of the employees with that of the organization for the achievement of the organization objectives.
Even when such integration has been made there should be a dear method or system of measurement of the contribution of employees to the organizational achievement. Organizations that practice management by objectives seem to be on the positive threshold of solving this problem.
Management by objective (MBO) is a systematic approach to managing an organization practicing the basic management functions of planning organization staffing leading and controlling.
Management by objective is a result oriented all functional area (LOPA energy co.ltd). The distinguishing characteristic of management by objective (MBO) is its emphasis on results achievement of objective. It is based on a concept of human motivation. Accordingly it places emphases on the involvement of the employee in planning directing and controlling aspects of the job what will be done when will it be dome and how will it be done?
The underlying belief is that this involvement of employee leads to commitment and if an employee is committed he can be directed to perform in manner that positively contributes to the achievement of organizational objects. The MBO afford both the superiors and subordinates the opportunity to sit together and jointly identify common goals of enterprise define individual major areas of responsibility term of the results expected of him and use these measures as guides for operating the unit and assessing the contribution of each of it misers. Paul Hersey et al (1988) this leads to the four basic component of the MBO system.
a) Setting performance objectives and standards for their accomplishment
b) Developing action plans
c) Coaching and counseling
d) Annual performance appraisal
Management by objective should guard against misdirection of common organizational goal by various functional managers. Peter Durker (1981). The in depth in the assumption is that organization that is well vested and excellence among its managers. By jointly setting objectives between and the subordinate a mutual understanding results. Employee now accepts the responsibility and works out action. Plan to meet performance standard set for the specific job. MBO has psychological background. In order to understand and benefit from MBO all employees who are includes in it must understand the psychological principles on which it is based. When MBO is introduced into a company a training course is therefore given which explains Maslow’s hierarchy of needs Hertzberg’s theory of motivational emphasize and Mc Gregor’s theory X and Y these emphasize the employees increase in job satisfaction when he feels a sense of achievement & involvement in his work. Unless MBO is carried out in this spirit it because merely another method by which subordinates can be controlled. Graham (1985)
For a business to grow responsibility is the only thing that will serve. Druker (1981).
Acceptance of responsibility removes fear and spur up employees with an internal self motivation for performance. When employee are motivated productivity increases.
Through management by objectives (MBO) responsible worker emerge there is the contention that (MBO) brought employee satisfaction. Nwachukwu (1988). Employees contribution is recognized and rewarded through job performance appraisal system which is an ingredient of management by objective (MBO)
One of the major problem contorting the Niger civil service are intangible 50 are their result that is to serve the people. This sound ambiguous and cannot easily be subjected to any quantitative and qualitative education. To determine when a civil service has become result oriented entails having specific limited dearly defined target to be accomplished within a given time Nwachukwu (1988).
Management by objective enable prudent utilization of resources setting of prionties and time as Druker (1977) puts it only its target and defined can resource be allocated to their attainment priorties and dragline be set and somebody be held accountable for result”
Employees can be denominated if an employees perceives that his contribution has not been equitable compensated rewarded or recognized.
Coaching and counseling are used to guide subordinates to be on the objective track.
In summary management by objective in the recent years has been one of the most striking developments in the managerial cut of getting result in an organization. Significant number of firms small enterprise to giant public corporation report accomplishment of a most astonishing and profitable nature. When MBO is correctly applied it enhance work simplification equitable compensation better utilization of equipment starting a new business inventory control and organization clarity (Mali 1972)
It is clear from the vast body of information and knowledge developing around (MBO) concept a dynamic management way of life is steadily maturing and will remain with as for sometime to come. This is informed by the fact that management practitioners themselves are increasingly concerned with improving ther own effectiveness with the use of management by objective
(MBO). The researcher work will examine the impact MBO on the performance of the company LOPA Enugu Co.
Being a theoretically oriented research work theories by eminent scholars as they affect the research topic will be discussed. The objectives scope and innovative material offered in this researcher paper should be of help to any manager at any organizational level who is interested in increasing the results and quality of output of his group or organization.
Additionally the paper would provide meaning techniques increase their individual resulted in the context of their job responsibilities. In only management employee are includes in the MBO system that is employees who are only salary group 10 and above even those without experience or the fresh recruits.
Conversely employees on salary group mine or below are excluded form MBO system irrespective of the many years of experience that have had on the job. These level of employees performed what the company referred to as “assigned tasks”. This study examined management staff of the company could make to the MBO system to facilitate accomplishment of the company’s goal and objectives.

1.1 A BRIEF HISTORICAL BACKGROUND OF THE COMPANY
LOPA Energy Company was co-operated and the year 1985 under the company’s allied matter act of 1965 amended in 1990 and registered the company’s name as LOPA energy Co Ltd ammonia processing plant.
The company got its registered number which is 176062 in 58 Awka Road Onitsha under the memorandum of association to design commission operate and supply all kinds of petroleum plant which includes liquidity petroleum gas (LPG) and also to set up and market all kind of chemicals petro chemical plants organic and inorganic.
The company is floated by chief Bony Alo and engineer Ansalem Alo on behalf of their other brother LOPA is located at Emene Enugu East.
The company has branch and gas plant at Abakiliki for the bottling of liquidity and gas plant petroleum gas (LPG) and ammonia factory and gas plant at Enugu. Soon after the completion of the company LOPA energy has a setback. The national fertilizer company of Nigeria (NAFCON) entered into an agreement with LOPA energy and offered the company and excusive leadership of her bye-product but (NAFCON) later reneged from that co-actual agreement. So the company becomes a still birth out of the wood and the problem was sowed until 1993. NAFCON was compelled by federal government of Nigeria (FGN) to supply the product to LOPA energy Co-Ltd and to respect with the company is agreement. Since then LOPA energy went into active business as a result of this LOPA constructed an ammonia bending plant for bending of anhydrous ammonia and the chemical name is NHZ.
So business blossomed on like a flower and in expansion of business LOPA energy increased in the production of LPG and this LPG is the cooking gas and brings to future dream. Now LOPA Enugu Co Ltd is the only company that is supplying liquidity petroleum gas (LPG)

1.2 STATEEMNT OF THE STUDY
Whether a business enterprise deliver a product or service depending on the work of the number of people whose effort must be marshaled and directed toward the a ultimate objective. The organizing of drilling and producing on the other hand and directing and motivating of employees on the other hand are two of most important of the many essential activities of LOPA energy management.
No enterprises has achieved significant economic and social development with our clearly set objectives and stipulated performance standard. This main problem addressed by this research was the relationship between management by objective (MBO) and its significance impact on employee performance at LOPA energy productivity is affected up front because of procurement of raw material the refinery which product liquidity because the product is not regular even the processing of raw material (NAFCON) The national fertilizer company of Nigeria closed down so they import the material up till now.
In from of sales company that patronizes LOPA energy has reduced as a result of importing of raw material. The product will be very costly because of the raw material is very made and used for the production the cost of the product will be high. Some of the company has closed down because of the expensive of the product (the any hydrous) which is used in some breweries for production of malt and for cooling. Productivity is affected when stimulating challenging and vigorous objective and performance standards are established and the performance adequately rewarded a measure of reinforcement

1.3 PURPOSE OF STUDY
This study aimed at achieving the following objectives or purpose:
1) To find out wither management by objective practiced in LOPA Enugu improve the overall performance of the company
2) To find out the extent of management involvement in MBO as a tool for effective performance at LOPA Enugu
3) To find out how management by objective (MBO) could apply at LOPA energy Co. Ltd to motivate the employee to work better.

1.4 RESEARCHER QUESTIONS
Research questions are question posed by the researcher answer to which would lead to the solution of the problem
The research question is as follows
1) Does management by objective (MBO) improve or enhance the overall performance of the company?
2) To what extent does management involvement in MBO as a tool for effectives performance at LOPA energy?
3) How does management by objective (MBO) applied at LOPA energy Co Ltd motivate the employees to work better.

1.5 RESEARCH HYPOTHESIS
The hypothesis for the research work is formulated after thorough and careful review of work that is directly or indirectly related to the subject matter.
The hypothesis for this research work is as follows
H0: Management by objective (MBO) does not improve the overall
Performance of the company
H1: Management by objective (MBO) improve the overall performance of t he company
H0: Management involvement in MBO does not work as a tool for effective performance at LOPA Enugu
H1: Management involvement in MBO work as a tool for effective performance at LOPA Enugu
H0: Management by objective (MBO) applied at LOPA energy does not motivate the employees to work better
H1: Management by objective (MBO) applied at LOPA energy motivate the employees to work better

1.6 SINGIFICANCE OF THE STUDY
Management of LOPA energy in particular and other enterprise is Nigeria generally would find the result of this research very rewarding and variable when applying management by objective (MBO).
From this result they would know the particular problem jeopardizing the correct application of management by objective (MBO) and thereby take remedial action.
Consequently, the acceptance of this study and adoption of the researcher’s recommendation could assist management of LOPA energy other organization and public sectors in making sound and strategic decision to improve employee performance and productivity through careful result measurement appraisal rating and commensurate reward system.

1.7 SCOPE OF THE STUDY
The scope of this study is targeted at evaluating the trend and problems of MBO as a management technique with particular reference to LOPA energy situated at Emene in Enugu East L. G. A of Enugu State.
It is hoped that the study would be able to throw some light on the issue of an avenue for survival and growth of the company. This study will help to know what is jeopardizing the progress of the company

1.8 LIMITATION OF THE STUDY
The research work was conducted at LOPA energy Emene Enugu East. This research faced the following limitation:
1) COST OF PRODUCTION
The production cost of research projects was becoming increasingly high at the time of writing this project due to generally high inflationary trend in the country.
2) RELEVANT MATERIAL
The institute of management and technology Enugu (IMT) like most Higher institution in the country lacked many text book journal and research material therefore materials were collected from other institutions and public libraries.
3) VOLUME OF RESEARCH
In view of the cost of production of research material the research in five chapters
4) TIME FACTOR
An academic research work is a prefect that requires a number of many years for such scope which calamites in motivational theories of productivity. A greater number or amount of the would be required to probe into know and unknown height of this topic but where a period of two months or even less was given for this study and within 2004/2005 academic session one has no doubt that the out come of this study is not exhaustive. Therefore to enhance an effective study this research was restricted to the company under the study (LOPA energy Co Ltd ammonia processing plant)

1.9 DEFINITION OF TERMS
It is a fact that every discipline its own terminologies and language therefore in order to erase the confusion that arise to the leadership of study the researcher deemed it necessary to define some of the terminologies used in the study

MOTIVE
To create circumstance in which a particular individual will acquire motivation

MOTIVATION:
The causes of particular behaviour by individual (e.g. emotion) but for the purpose of this study the definition best suits the situation.
Motivation contains a system orientation in the individual to either reinforce the drive intensity and energy direction or to dissuade him from any course of action and to re order his effort.

PRODUCTIVITY
The first term of sound management well managed productivity.

WHAT IS PRODUCTIVITY?
Productivity is the relationship between the outputs generated from a system and the input provided to create those out puts. Inputs in the general from of labour (human resource) capital (physical and financial capital asset) energy materials and data are borough into a system
Productivity is the relationship of the amount produced by a system during a given period of time and the quantity of resource consumed to create or produce those out put over the same period of time it is the ration of outputs (0/1)

APPRAISAL
Appraisal is the judgment of an employee’s performance in this job based on consideration other than productivity alone.

EFFECICIENCY
Appraisal is the desired effect is minim um effort

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Impact Of Management By Objective On The Performance Of An Employee:

Management by Objectives (MBO) is a management technique where specific objectives are set collaboratively between managers and employees, and progress toward these objectives is periodically reviewed. The impact of MBO on employee performance can be significant, and it can affect performance in several ways:

  1. Clarity of Goals: MBO provides employees with clear, measurable objectives that they are expected to achieve. This clarity helps employees understand what is expected of them and aligns their efforts with organizational goals.
  2. Motivation: Setting specific, achievable goals can motivate employees to perform at their best. When employees have a clear understanding of what they need to accomplish and how their performance will be evaluated, they are more likely to be motivated to meet or exceed those expectations.
  3. Accountability: MBO creates a framework for accountability by establishing measurable targets and deadlines. Employees are accountable for their performance in achieving these objectives, which can lead to increased responsibility and ownership of tasks.
  4. Feedback and Development: Regular performance reviews in the context of MBO provide employees with constructive feedback on their progress toward their objectives. This feedback loop allows employees to identify areas for improvement and receive support or resources to develop their skills.
  5. Alignment with Organizational Goals: MBO ensures that individual objectives are aligned with the broader goals of the organization. This alignment helps employees understand how their work contributes to the overall success of the company, fostering a sense of purpose and commitment.
  6. Flexibility and Adaptability: MBO encourages flexibility in goal-setting and allows for adjustments based on changing circumstances or priorities. This adaptability enables employees to respond effectively to evolving challenges and opportunities.
  7. Performance Recognition and Rewards: Successful achievement of objectives under MBO typically leads to recognition and rewards, which can further motivate employees to perform well. This may include bonuses, promotions, or other forms of recognition for exceptional performance.
  8. Enhanced Communication and Collaboration: MBO promotes open communication between managers and employees as they collaborate to set objectives and review progress. This communication fosters a positive working relationship and facilitates the exchange of ideas and feedback.

Overall, the impact of MBO on employee performance is generally positive, as it provides a structured framework for goal-setting, accountability, and development, ultimately contributing to organizational success. However, its effectiveness can vary depending on factors such as the quality of goal-setting, the commitment of both managers and employees to the process, and the organizational culture in which it is implemented.