Management Of Insurance Companies
(A Case Study Of Unic Insurance Plc)
The management of insurance companies involves a dynamic orchestration of strategic planning, risk assessment, and operational oversight to navigate the intricate landscape of the insurance industry. At its core, insurance company management encompasses the formulation and execution of strategies to optimize financial performance, enhance customer satisfaction, and ensure regulatory compliance. Key components include underwriting policies, assessing and mitigating risks, and devising investment strategies to maximize returns. Effective leadership in insurance management demands a nuanced understanding of market trends, a proactive approach to adapting to changing regulatory landscapes, and a keen focus on customer needs. Additionally, adept utilization of technological advancements is integral for streamlining operations, enhancing data analytics for risk evaluation, and fostering innovations in service delivery. Successful insurance company management necessitates a holistic approach that seamlessly integrates financial acumen, regulatory compliance, customer-centric practices, and technological innovation.
This research work was aimed at determining the impact on management of insurance companies in Nigeria with particular reference to UNIC INSURANCE PLC
A structured questionnaire made up of a little combination of some dictatorship and open ended questions was developed and distributed to a total of 80 male and female employees of UNIC INSURANCE PLC.
The data collected were analyzed using percentages, mean and rank order. Based on the above major findings include;
1, That the human and non-human resources available in the insurance company are not adequate.
2. That UNIC INSURANCEPLC has not experienced any form of friend.
3. Under interference and insanity of the job/position of supervisions affect the objetinty of their reports and recommendations.
4. That non-implementation of previous reports affect the function of supervisors.
Based on these findings, the following efficiency and effectiveness in the management of insurance companies.
a. That Insurance companies should use delegation as a supervisory strategy to be in professional touch with all the department in the insurance company.
b. A programme of in-service education and training should be given to staff on regular basis to enable them get abreact with the changing demand of time him.
c. Insurance companies should consistently organize seminars .Staff meeting, individual conferences, professional lectures and provision of office bulletins
d. Staff safety and welfare packages must be adequately assured for proper continuity.
Title page ii
Approval page iii
Dedication. iv
Acknowledgement v
Abstract vi
Table of contents viii
CHAPTER ONE
Introduction 1
1.1 Background of the study 1
1.2 Statement of problems 3
1.3 Purpose of the study 4
1.4 Test of Hypothesis 5
1.5 Significance of the study 5
CHAPTER TWO
Review of related literature 8
2.1 insurance company organization 8
2.2 Under writing 11
2.3 Theory of rating 21
2.4 Premium rating in non-life insurance 23
2.5 Premium change in life insurance 25
2.6 Sources of insurance company fund 27
2.7 The investment of insurance company fund 30
2.8 Insurance company account 31
2.9 Summary of the review literature 32
CHAPTER THREE
Research methodology 34
3.1 Area of study 34
3.2 Population 34
3.3 Sample and sampling procedure 34
3.4 Instrument for data collection 36
3.5 Validation of research instrument 37
3.6 Reliability of research instrument 38
3.7 Administration of the research instrument 37
3.8 Method of date analysis 39
CHAPTER FOUR
Data presentation and results 41
4.1 Date presentation and analysis 41
CHAPTER FIVE
Discussion of results 48
5.1 Discussion of findings 48
5.2 Conclusion 51
5.3 Recommendation 52
5.4 Limitation of study 54
Appendices 56
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The management of an insurance company, like any other business outfit, has an aim or purpose to pay claim in return for payment of premium. The insurance company undertake numerous activities in their operation usually assessing the extent to which the risk presented in any respect departs from normal and if so, to what extent additional hazard can be mitigated at what rating consideration. A process known as premium rating is used to decide vohat price you should change to. The premium price should reflect the claims list and expenses associated with the contract but also include an allowance for the insurer profit margin, this allowance depends on the level of competition in the relevant insurance market.
Like every other business if the insurance companies want to increase the amount of business they undertake (at the right price) and attempt to do this involves different system since company differ in their degree of reliance on a direct sales force rather than using brokers and also in the amount they spend on advertising. Also insurance company cannot pay all claims out of revenuer received for premium and investment income, because the timing of these payments and receipts cannot be co-coordinated, they must therefore maintain a fund that can be used to pay claims, such funds are also necessary in the case claims are unexpectedly large. In many classes of insurance fund are accumulated carefully investment of these funds will allow insurers to earn interest income and make capital again.
More so, the insurers may be aware that certain potential claims payment may exceed his financial resources. He will therefore wish to pass on some of the liabilities for the claims to another insurer by buying insurance like other enterprise, insurers make payment to creditors (claims to insure commission agents) and receive money from debtor (such as premiums) They ought then compile accounts for internal management, shareholders and the taxation and supervisory authorities. A major problem with these is that insurers liabilities that the potential claims payments may not be know and must therefore be estimated. Insurance companies must pay co-corporate with tax value added tax and capital gain tax.
1.2 STATEMENT OF PROBLEMS
i Based on the fact that every successful company weather profit or non-profit oriented in Nigeria lies on its management.
ii. Secondly goes majority of Nigerians do not appreciate the role insurance industry pay in the economic development of this country.
iii. Another striking factor that off this research work is the fact that our people appear not to understand the impact insurance could have in national development.
v. There is also the problem of non-challant attitude of most Nigerians in embracing the idea of insurance coverage as one of the veritable instrument for the national development in developing countries. It is therefore on the foregoing premise that this research work is necessary in the first instance.
1.3 PURPOSE OF THE STUDY
1. To what extent does insurance in Nigeria helps in solving economic problems in building of the nation
2. To what extent does the non-challant attitudes of some people affect nation development.
3. To what extent does is the usefulness of insurance of the manage management; serve as a reference point for the self-help and self-reliance.
4. To what extent has Government gone to curb the problems associated with insurance management as regards development?
1.4 TEST OF HYPOTHESIS (NULL)
In the course of the study (4) hypothesis were treated these include Hoi there is no significance benefits derived by common man from insurance fund and management. Ho2 There is no significant evidence to prove that some people have non-challant attitude towards insurance industries.
Ho3 There is no usefulness of insurance management as reference point for self-help and self-reliance.
Ho4 there are many identified problems associated with insurance management towards national development.
1.5 SIGNIFICANCE OF THE STUDY
A work of the nature is not without significance or relevance to some people, group and companies alike. It is on this basis that the research outlined the following significance of the study.
i. This study provides background for the enlightenment of the masses to understand the need for insuring reasons to insure, how to insure and so on.
ii. the study on insurance company management and practice in Nigeria entails giving detailed enlightened to the insuring and general public on how the insurance industries are being managed and practice.
iii. It is vital for the masses to know and understand some terminologies in insurance duties and responsibility of each department and staff in an insurance company.
iv. This research work will serve as a study to ascertain this process of assessing risk proposed for insurance and fixing proper premium rate, which is otherwise know as underwriting.
v. Knowing how to re-insure which helps to reduce his ultimate liability warranties and condition of insuring also criteria of the risk accounts of the company.
vi. The study will assist in identifying various problems associated with insurance management towards national economy.
vii. It will at the same time save as a reference point to many itching to insure to encourage them and to help in knowing how to chose an insurance company of his choice.
viii. At the end of this research work, many people in our society will be able to correct their mistakes and ignominious approach towards insurance management and its importance towards improving living standard and other economic development in the nation.
SHARE PROJECT MATERIALS ON:
Management Of Insurance Companies:
Managing an insurance company involves a combination of financial management, risk assessment, regulatory compliance, customer service, and strategic planning. Here are the key aspects of managing insurance companies:
Financial Management:
Asset Management: Insurance companies invest the premiums they collect to generate returns. Properly managing these investments is crucial for profitability.
Underwriting Profitability: Ensuring that premiums collected exceed claims paid and operational expenses.
Reserving: Maintaining adequate reserves to cover future claims and liabilities.
Reinsurance: Managing reinsurance agreements to spread risk and reduce exposure.
Risk Assessment and Underwriting:
Underwriting Guidelines: Developing and implementing underwriting guidelines to assess risk and determine premiums.
Risk Selection: Identifying and selecting clients with acceptable risk profiles.
Pricing: Setting appropriate premium rates based on risk assessment.
Regulatory Compliance:
Complying with federal and state regulations and licensing requirements.
Ensuring solvency and meeting capital requirements.
Customer Service:
Providing excellent customer service to policyholders and agents.
Claims processing: Efficiently handling and processing claims.
Technology and Data Management:
Utilizing advanced technology for policy administration, claims processing, and data analytics.
Protecting sensitive customer data to ensure data security and privacy compliance.
Marketing and Sales:
Developing marketing strategies to attract new policyholders.
Managing relationships with agents and brokers.
Risk Management:
Assessing and managing various types of risks, including investment, underwriting, and operational risks.
Developing and maintaining a robust risk management framework.
Investment Management:
Diversifying investments to minimize risk.
Monitoring financial markets and adjusting investment strategies accordingly.
Human Resources Management:
Attracting and retaining skilled professionals in underwriting, claims, and other key functions.
Training employees on industry regulations and best practices.
Strategic Planning:
Developing long-term strategies to remain competitive and adapt to changing market conditions.
Expanding into new markets or product lines when appropriate.
Compliance and Ethics:
Promoting a culture of ethics and compliance to maintain the company’s reputation and avoid legal issues.
Customer Retention:
Implementing strategies to retain existing policyholders through excellent service and competitive pricing.
Financial Reporting:
Preparing accurate and transparent financial statements for regulators and shareholders.
Catastrophe Management:
Planning for and managing catastrophic events such as natural disasters.
Reputation Management:
Building and protecting the company’s reputation through ethical practices, transparent communication, and community involvement.
Mergers and Acquisitions:
Assessing opportunities for mergers or acquisitions to expand market share or diversify offerings.
Innovation:
Embracing technology and innovation to streamline processes, enhance customer experiences, and remain competitive.
Successful management of an insurance company requires a balance between financial stability, risk management, regulatory compliance, and customer satisfaction. It also demands adaptability in response to evolving market dynamics and emerging risks.