Effect Of Emotional Intelligence On Employee Performance

This study investigates the impact of emotional intelligence (EI) on employee performance within First Bank PLC, Keffi. The research explores the relationships between EI, demographic variables, and various dimensions of job performance. A sample of 62 employees from different departments participated in the study. Demographic analysis revealed a diverse workforce composition in terms of gender, age, educational level, and departmental affiliation. Results indicated significant positive correlations between EI and job performance indicators, including productivity, job satisfaction, and leadership effectiveness. Gender, age, and educational level were found to moderate the relationship between EI and performance outcomes. Furthermore, discrepancies were identified between employees' perceived EI levels and established norms, highlighting the need for targeted interventions to enhance emotional competencies. Recommendations for First Bank PLC, Keffi, include implementing EI training programs and integrating EI assessments into talent management processes. The study contributes to the understanding of EI in organizational contexts and underscores the importance of considering demographic factors in EI assessments and interventions.

1. To examine the level of emotional intelligence among employees at First Bank PLC, Keffi, using established measures and frameworks.
2. To assess the perceived impact of emotional intelligence on various aspects of employee performance, including productivity, job satisfaction, and interpersonal relationships.
3. To identify the specific dimensions of emotional intelligence (e.g., self-awareness, self-regulation, social awareness, and relationship management) that most strongly correlate with employee performance outcomes.

H0: There is no significant difference in the level of emotional intelligence among employees at First Bank PLC, Keffi, compared to established norms and benchmarks.

H1: There is a significant difference in the level of emotional intelligence among employees at First Bank PLC, Keffi, compared to established norms and benchmarks.

1. What is the level of emotional intelligence among employees at First Bank PLC, Keffi, using established measures and frameworks?.
2. What are the impact of emotional intelligence on various aspects of employee performance, including productivity, job satisfaction, and interpersonal relationships?.
3. What are the specific dimensions of emotional intelligence (e.g., self-awareness, self-regulation, social awareness, and relationship management) that most strongly correlate with employee performance outcomes?.

• Emotional Intelligence As Correlates To Academic Performance Of Agricultural Science
• Emotional Intelligence And Job Satisfaction As Predictors Of Organizational Commitment Among Secondary School Teachers
• Influence Of Emotional Intelligence And Assertiveness On Pro-Social Behaviours
• Emotional Intelligence And Adolescents Behaviour Problems
• Emotional Intelligence: A Tool For Enhancing Secretaries Productivity In Government Owned Institutions
• Effect Of Workforce Emotional Intelligence In An Organisation
• Effect of Emotional Intelligence on Job Satisfaction in the Banking Industry

• Human Resource / Personnel Management Project Topics and Materials