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Assessment Of Marketing Strategies Adopted By Fast Food Firms

(( A Case Study Of Imo State)

5 Chapters
|
66 Pages
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8,462 Words
|

Fast food firms employ a spectrum of dynamic marketing approaches to captivate consumers and carve a niche in the competitive industry landscape. Leveraging a blend of digital marketing, experiential promotions, and strategic partnerships, these companies adeptly tailor their tactics to resonate with target demographics and drive engagement. Embracing social media platforms as integral channels for brand visibility, fast food enterprises craft compelling content, leveraging user-generated feedback and influencer collaborations to enhance brand affinity. Additionally, employing innovative experiential marketing initiatives, such as pop-up events and interactive campaigns, fosters immersive brand experiences, fostering lasting consumer connections. Furthermore, strategic alliances with complementary brands or sponsorships of high-profile events enable fast food chains to amplify their reach and cultivate brand loyalty within diverse market segments, ultimately fueling sustained growth and market expansion.

ABSTRACT

The essence of this research is the is asesment of marketing strategies adopted by fast food firms in Imo State with particular references to Mr. Biggs and Rennys Owerri.
The study is broadly divided into five chapters, chapter one comprises of the introductory aspect of the work, it encompasses the statement of problems, purpose of study research hypothesis significance of study, research .

TABLE OF CONTENT

Title Page
Approval Page
Dedication
Acknowledgement
Abstract
Table of content

CHAPTER ONE
Introduction
1.1 General Overview
1.2 Statement of Problem
1.3 Objective of the Study
1.4 Significance of the Study
1.5 Research Questions
1.6 Statement of Hypothesis
1.7 Scope of the Study
1.8 Limitation of the Study
1.9 Operational Definition of Terms

CHAPTER TWO
Review of Related Literature
2.1 Introduction
2.2 Historical Background
2.3 Variants of Fast Food
2.4 Origin of Past Food
2.5 Fast Food and the Business Environment
2.6 Fast Food Marketing Management
2.6.1 Product
2.6.2 Pricing
2.6.3 Promotion
2.6.4 Place
2.7 Problems with Fast Food Marketing

CHAPTER THREE
Research Methodology
3.1 Research Design
3.2 Questionnaire Design
3.3 Population/Sample Selection
3.4 Sources of Data
3.4.1 Primary Source
3.4.2 Secondary Source
3.5 Data Collection Technique
3.5.1 The Survey
3.5.2 The Observation
3.6 Method of Data Analysis

CHAPTER FOUR
Data Presentation and Analysis 
4.1 Data Presentation
4.2 Data Analysis
4.3 Testing of Hypothesis
4.4 Decision Rule
4.5 Discussion on major Findings of the Study

CHAPTER FIVE
Summary, Conclusion and Recommendation –
5.1 Introduction
5.2 Summary
5.3 Conclusion
5.4 Recommendation
Bibliography
Appendix

CHAPTER ONE

INTRODUCTION
1.1 GENERAL OVERVIEW
Whatever commodity is produced has to be marketed. A commodity/product is anything that is taken to the market for attention, acquisition and use. Therefore the question is what is marketing and how is it applied by fast food firms in their business.
Kotler (1994:6) defines marketing as a social and managerial process by which individuals and group obtain what they need and want through creating, offering and exchanging product of value with others.
Marketing is one of the organic business functions, without it, a business cannot survive. The American Marketing Association defines marketing as a performance of goods and services from producers to ultimate users.
According to Leighton (1966:11) the marketing concept starts with the assumption that the objective of a business enterprise is to make a return to those who have invested on it, that one must sell in order to make profits and that the best means of making profitable sales over the long run is to produce a product which satisfies the needs of customers.
Kotler (1983:17) appears to have gotten at the cars of marketing concept when he says that “marketing as a business philosophy holds that the keys to achieving organization goals consist in determining the needs and wants of target market and delivering the desired satisfaction more effectively and efficiently than competitors.
Also emphasizing the fact that marketing involvement are orientation from butting the company in the counter of affairs to nutting the customers earns. Boone (1973:3) say marketing orientation implies that the customer and not the company is in the middle.
The marketing concept is a managerial philosophy which assumes that the ultimate aim of a business is to satisfy the target market, in the most effective and efficient manner through proper identification of needs and wants of such target market.
From the fore going, it can be seen that the marketing concept is in accordance with the company’s objective of making profit. But this concept further states that such profit must be made by producing goods and services that satisfy the consumer wants and needs, and from the integration of marketing activities.

1.2 STATEMENT OF PROBLEM
This is a marketing strategy that will eventually determine whether or not a business is successful. It is a fact that more people work outside their homes today. Despite the fact that consumers in Nigeria (just as in most African countries) are used to our local staple food such as rice, garri, yam, and many more. Producers or manufacturers of fast food are deemed lazy and irresponsible by most people owing to our values.

1.3 OBJECTIVE OF THE STUDY
The general aim of this study is to have an interview of assessment the marketing strategies adopted by fast food firms in Imo State. Thus the study has the following specific objectives.
1. To review the marketing strategies adopted by fast food firms and their impacts.
2. To identify the factors that impeder the efficient marketing of fast food in Owerri and proper solution.
3. To ascertain the effects of frequent price change in fast food business in Imo State.
4. To establish the popularity of fast food against the backdrop of our traditional feeding habbits.

1.4 SIGNIFICANCE OF STUDY
This study is beneficial and important with respect to the problems under study. The research is intended to examine the strategies adopted by fast food firms in Owerri, Imo State. The fast food industry will benefit fro the study since hopefully if will unearth the causes of high or low popularity of fast food. This is important because success of fast food depends on consumer want, how the study will help in satisfying consumer better and re-oriention of the illusion about fast food consumption. Consequently it is therefore hoped that the result of this study will provide the background for future research and reference.

1.5 RESEARCH QUESTIONS
The research questions are as follow:
1. What strategies does Mr. Biggs Owerri and Rennys Ihiagwa, Owerri use to market its product(s).
2. How does these strategies improve the marketing of their product(s).
3. What are the short-comings of these strategies in marketing fast food?

1.6 STATEMENT OF HYPOTHESIS
The following hypothesis will be tested in the course of these study.
1. Ho: Marketing strategies does not help in improving the marketing of fast food.
H1: Marketing strategies help in improving the marketing of fast food.
2. Ho: The Market strategies adopted by Mr. Biggs Owerri and Rennys, Ihagwa, Owerri do not increase people’s desire for fast food.
H1: The Market strategies adopted by Mr. Biggs Owerri and Rennys, Ihagwa, Owerri increase people’s desire for fast food.

1.7 SCOPE OF THE STUDY
The scope of this study is limited to the activities of Mr. Biggs plants and that of Rennys within Owerri in Imo State. It covers all the marketing strategies adopted by Mr. Biggs and Rennys and the inherent problem associated with than. However as the research deals on the assessment of marketing strategies adopted by fast food firms using Mr. Biggs and Rennis as a survey. The findings of the research can be generalized to suit their plants within the country as their function and activities are the sance.

1.8 LIMITATION OF THE STUDY
In the cause of carrying out these surveys, some limiting factors or constraints do not allow an elaborate work to be carried out on all of Mr. Biggs sales outlets in the whole of Imo State and that of Rennis but limited to the ones within Owerri. Some of the limiting factors are, time, finance, and inadequate information.
a. TIME: The sourcing for books to which references was made passed a very tough problem. It was not easy getting the text books especially on marketing strategies. It therefore took the researcher a questionable time before he could get some of the text books required to complete this survey.
b. FINANCE: Finance is one of the limiting factor to this research because as a student who is depending on his parents, he was not financially strong to meet all the financial requirement that he requires in gathering information for this research work like, photocopying of materials and transportation to the plants of the two firms under survey at Owerri where he requires information on the study under research.
c. INADEQUATE INFORMATION: Most of the information that were needed to complete this research work was not made available to the researcher as vital information were not released because the firms regards them as secrete to their business.
1.9 OPERATIONAL DEFINITION OF TERMS
1. MARKETING STRATEGIES: Marketing strategies involves all those activities put in place such as product planning, market diversification, promotion and distribution programme etc aimed at satisfying the target market more effectively and efficiently.
2. CUSTOMER SATISFACTION: This is the process of ensuring that customers are provided with what they need and want goods and services or things of value, at the right time, the right place, and in the right combination.
3. FAST FOOD: Quikly eat in food as a stop gap especially hamburgers, meet pies, cotactch-egg doughnut etc.
4. MENU: This is a list of courses at a meal available at a restaurant, like Mr. Biggs and Rennis.
5. MARKETING: Marketing is the human effort directed toward the identification and satisfaction on consumers wants and needs through exchange process.
6. CHANNEL OF DISTRIBUTION: They are the marketing institutions that exchange titles to products as it moves from production point to consumption point.
7. PRODUCT: Product means anything offered to the market for attention, acquisition and or used and which has a monetary value.
8. FAST FOOD FIRMS: Fast food firm, are those firms that manufacture and sell fast food to fast food customers.
9. FAST FOOD CUSTOMERS: They are the patronizes or people who buy and eat fast food.
10. MARKET: A market is defined as people with the need to satisfy with the purchasing power to back up the need as well as the willingness to spend it.

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Assessment Of Marketing Strategies Adopted By Fast Food Firms:

Assessing the marketing strategies adopted by fast food firms is crucial for understanding how they attract and retain customers in a highly competitive industry. Here’s a comprehensive assessment framework to evaluate their marketing strategies:

Target Audience Analysis:
Demographics: Assess how well the fast food firm understands its target audience’s age, gender, income level, and location.
Psychographics: Evaluate if the firm targets specific lifestyle choices, values, and preferences of its customers.

Market Research:
Determine the depth and breadth of market research conducted by the firm to identify trends, customer needs, and competitor strategies.
Assess whether customer feedback and data analytics are integrated into strategy development.

Branding and Positioning:
Evaluate the firm’s brand identity and how it aligns with customer perceptions.
Analyze the firm’s positioning in the market (e.g., price leader, quality leader, convenience leader).

Product and Menu Innovation:
Examine the frequency and impact of menu changes and product innovations.
Assess the firm’s ability to adapt to changing dietary trends and consumer preferences (e.g., healthy options, plant-based products).

Pricing Strategy:
Evaluate pricing strategies, including value meals, discounts, and pricing relative to competitors.
Analyze the impact of pricing on customer loyalty and profitability.

Advertising and Promotion:
Assess the firm’s advertising channels (TV, radio, digital, social media, etc.) and the consistency of messaging.
Evaluate the effectiveness of advertising campaigns and their ROI.

Digital Presence:
Analyze the firm’s online presence, including website design, mobile apps, and social media engagement.
Evaluate the firm’s use of data analytics for personalization and customer engagement.

Customer Engagement:
Measure customer loyalty programs, feedback mechanisms, and response to customer complaints.
Evaluate the firm’s use of technology for order processing, delivery, and customer service.

Sustainability and CSR:
Assess the firm’s efforts in sustainability, such as reducing plastic usage, sourcing ethically, and minimizing food waste.
Analyze corporate social responsibility (CSR) initiatives and their impact on brand reputation.

Competitor Analysis:
Compare the firm’s strategies with those of its main competitors.
Identify gaps and opportunities for differentiation.

Performance Metrics:
Use key performance indicators (KPIs) like sales growth, customer acquisition cost (CAC), customer lifetime value (CLV), and customer satisfaction scores to measure the effectiveness of marketing strategies.

Regulatory Compliance:
Ensure the firm complies with all relevant regulations, especially in areas like food safety and advertising standards.

International Expansion:
If applicable, evaluate the success and challenges of international marketing efforts, considering cultural differences and localization.

Crisis Management:
Assess how the firm handles public relations crises, such as food safety issues or negative publicity.

Future Trends:
Consider how the firm is preparing for future trends in the fast-food industry, such as automation, delivery services, and changing dietary preferences.

Overall Effectiveness:
Summarize the overall effectiveness of the marketing strategies and their impact on the firm’s market share, profitability, and customer loyalty.

Remember that the effectiveness of marketing strategies can vary over time and may need periodic reassessment and adjustment to stay competitive in the fast food industry.