Challenges Of Cost Benefit Analysis, In A Computerized Accounting System

(A case studyof coca-cola bottling company, Enugu)

5 Chapters
|
29 Pages
|
10,646 Words
|

Implementing a cost-benefit analysis (CBA) within a computerized accounting system presents several challenges. Firstly, accurately quantifying costs and benefits can be complex due to the diverse nature of expenses and returns associated with technology implementation, including initial setup costs, training expenses, and ongoing maintenance fees versus potential efficiency gains, error reductions, and increased productivity. Secondly, predicting future costs and benefits with certainty is challenging, especially in rapidly evolving technological landscapes where market conditions and user requirements can shift swiftly. Additionally, identifying and measuring intangible benefits such as improved decision-making or enhanced customer satisfaction can prove elusive, leading to potential underestimation of the true value of the system. Lastly, ensuring that the CBA process remains objective and unbiased requires careful consideration to avoid overlooking potential drawbacks or inflating anticipated benefits, necessitating robust evaluation criteria and stakeholder involvement throughout the analysis.

ABSTRACT

This research is on the challenges of cost benefit analysis in a computerized Accounting System. The purpose of this study is to enquire into the viability or other wise of computerized accounting Systems, with particularly reference to coca-cola Bottling Company, Enugu. The objective of the study is to ascertain if the introduction computer system may lead to industrial unrests as workers resists change. Also, the method used in this study is chi-square while the findings in the process of this research work is the implementation of computerization of coca-cola bottling Plc Enugu and also the recommendation for the work is that the company should motivate its personnel more on the use of computers.

TABLE OF CONTENT

Title Page
Approval Page
Certification Page
Acknowledgement
Dedication
Abstract

Chapter One
Introduction
1.1 Background Of The Study
1.2 Statements Of The Problem
1.3 Statement Of The Objective
1.4 Research Questions
1.5 Research Hypotheses
1.6 Scope Of The Study
1.7 Significance Of The Study
1.8 Limitations Of The Study
1.9 The Cost Benefit Analysis

Chapter Two
Review of Related Literature
2.1 Effect on Personnel
2.2 The Feasibility Study
2.3 System Cost versus Size of Organization
2.4 Seeking Expert Advice (The Computer Consultant)
2.5 Data Processing Function Within The Organization
2.6 Capital Budgeting Techniques

Chapter Three
Research Methodology
3.1 Research Design
3.2 Sources Of Data
3.4 Population Of The Study
3.5 Determination Of Sample Size
3.6 Reliability Test: Test Re-Test Method
3.7 Validity Test
3.8 Method Of Data Analysis/Techniques
3.9 Decision Criterion For Validation Of Data

Chapter Four
Data Presentation And Analysis
4.1 Data Presentation

Chapter Five
Summary Of Findings, Conclusion And
Recommendations
5.1 Summary Of Findings
5.2 Conclusion
5.3 Recommendations
Bibliography
Appendix I
Appendix II

CHAPTER ONE

INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Computer has been defined as electronic machine that accept data
(input) processes it to produce useful result (output). It is also
capable of storing information. It uses predefined instruction known
as computer programs to execute the task in order to produce
output. Computers technology has helped in no small measure in
activating the problems encountered using the manual tools and
machines. Computerization ranks prominently in the commanding
heights of economic activities of the business world. Through
computerization, industries have been able to control their cost of
production heading to high profit margin, sustainable growth and
development, accurate and lasting records.
The manufacturing industry has come a long way from the manual
era of machine operation to modern day science and technology.
Within this period, a number of major changes took place in the
business world with significant positive impact on the business world.
Notable among these changes are those changes in manipulation of
accounting records, fantastic computer designs etc.
We have various types and categories of computers which perform
diverse functions; however, the one of interest and relevance to this
research is the digital type of computer.
The history of the digital computer data back to the Abacus which
was intended in China more than a thousand years ago and used
to add, subtract, multiply and divided . This was followed by the
counting invented by John Napier in the 1600’s. Blaise Pascal
followed closely with a mechanical machine that could do similar jobs
more efficiently. GOH friend Von Liebritz invented a more improved
version of Pascal’s machine. Other great mathematicians and
investors like Jacuard, Babbage, Grace Hopper etc made greater
strides towards, building calculating machines. An American Herman
Hoterrith, developed the mechanical members calculator which was
used to read punched cards and greatly facilitated the sun of 1890 in
that country. Hoterrith founded a company to sell his inventions and
today that company has grown to become IBM which is (international
Business machines) the largest computer company in the world.
The era of modern computers began sometime in the period
preceding the end of the Second World War when the vast
calculations required in the production of the first bomb necessitated
he buildings of a giant computer which operated on vacuum tubes.
This computer was huge and expensive and only affordable by few.
Thus, from this period on wards, with the introduction of new
technologies, computer became smaller in size and cheap as well:
such that today we have the micro computer which costs a few
thousand naira and can do job undreamed of forty years back.
There are three classes of computers now in use viz;
1. The micro – computers
2. The mini- computers
3. The mainframe computers
i. MICRO – COMPUTERS: These computers are designed to
handle simple data processing functions; it is the smallest general
purpose computer. Micro computers are capable of handling
independent task and do not led themselves to integrated
network. Some just j contain a keyboard for input entire, where
data is keyed in by an operator of programmes. Others can
contain sophisticated input/output forms. Micro computers and
their speed are designed to be stand alone computer, which
means that they operate independently, on they can be part of a
network or system. Their memory is smellier than that of
mainframe or mini computers and their speed of processing data
is slower also.
ii. A mini computer – is a small computer relative to mainframe and
maybe be defined as a seated down mainframe, as the processor
and peripherals are physically smaller. Although the processor
may be physically smaller, it is powerful than the micro
computers; several people can make use of the mini computer to
do different jobs simultaneously through a linkage channel called
the work-stations or terminals. It can be used to in inventory
control, customers account records and employees payroll. It can
also be used to prepare final accounts of companies using
computerized accounting system.
iii. The mainframe computer is large and powerful. They have higher
processing speed and capability than both mini and micro
computers. These are used by large organization with immense
data processing deeds. Computers can be used in several fields as
widely diverse as law, medicine and architecture. However, the
principal concern within the scope of this research work is a data
processing and analysis for business organization.
In the past thirty year or so, there has been a tremendous advance
in technology of automation. The introduction and adaptation of the
computer to business has led to revolutionary changes in data
processing methods in advanced countries.
These changes are fast spreading to the developing world. In present
day Nigeria, there is a noticeable and marked trend towards
computerization of computers, often with little or no back-up
capability often with little or no hack-up capability as guards’
maintenance and utilization.
Companies are begin attracted to this computerization possibly with
the belief that it is sound business to sight coupled with the feeling
that it is in vogue for a company to say it is fully computerized.
In answering the question why any organization should consider the
transition to computerized accounting system Larry J. Campbel
(1979) observes that research by behavioral scientists reveal that he
fundamental reasons for transferring to some form of mechanization
in information systems are the same as any other tact of an
enterprise. Companies turn to mechanization because.
1. Company growth exceeds the capability to expand the present
processes by any other reasonable scheme.
2. Technology changes, force different and more computer tactics
that can best me mechanized.
3. Efforts to cut costs force searches for alternative. Added it all
these is the requirement of data for decision making at a faster
speed to meet up with competition.

1.2 STATEMENTS OF THE PROBLEM
The problem of this study includes:
1. The problem of industrial unrest
2. The problem of obsolesce or unsuitableness for the needs of the
company.
3. The problems of companies not realize the full potentials of the
computer system they have installed thereby leading to
inefficiency.
4. The problem of company’s data processing operation which are
amiable to automation may be over looked.

1.3 STATEMENT OF THE OBJECTIVE
1. To ascertain if the introduction of computer system may lead to
industrial unrest as workers resists change.
2. To identify the wrong computer systems either in terms of
obsolesce or unsuitableness for the need of the company.
3. To determine how companies can realize the full potentials of the
computer systems installed thereby leading to efficiency.
4. To examine how companies data processing operation can be
amenable to automation so that they cannot be over looked.

1.4 RESEARCH QUESTIONS
The followings are the research questions
Research questions help in obtaining adequate information within the
preview of any chosen topic. Answers to questionnaire will help in the
discussion of a research question, some of the research questions
which will help to achieve the objective of the study Viz:
1. Is the turnover of workers higher now that you use computer
system? Yes/no.
2. Is the high cost of procurement and installation yielding good
returns? Yes/No.
3. Are your computers very expensive to maintain? Yes/No
4. If yes, what is the maintenance cost of your computers yearly?
5. Is the usage of computers advantageous to your company?
Yes/No.

1.5 RESEARCH HYPOTHESIS
These are problems that put together all the concepts construct, and
variables and give the researchers a clear view of the problem under
study. That is, they are prepositions put forward by a researcher to
enable him or her solve the problem(s) formulated and to achieve the
objectives of the research exercise.
The following research, hypothesis are used where
HO: Stands for Null hypothesis
Hi: Alternative hypothesis
1. Ho: Cost benefit analysis, computerized accounting system does
not helped coca-kola bottling company Plc Enugu.
Hi: Cost benefit analysis, computerized accounting system helped
coco-kola bottling company Plc Enugu.
2. Ho: Here is no programme of computer training skills and
acquisition.
Hi: There is programme on computer training skills and acquisition.
3. Ho: Computerized accounting system has no impact on the staff of
coca-kola bottling company Enugu.
Hi: Computerized accounting system has impact on the staffs of
coca-kola bottling company Enugu.
4. Ho: The staffs of coco-kola bottling company does not benefit
from the cost of using computerized accounting system.
Hi: The staffs of coca-kola bottling company benefit from
computerized accounting system.

1.6 SCOPE OF THE STUDY
The challenges of cost benefit analysis, in a computerized accounting
system. The project is restricted to coca-cola bottling company plc 9th
mile, Emene, Enugu State.

1.7 SIGNIFICANCE OF THE STUDY
1. The study will be of immense benefit to the company by
improving the use of computer system.
2. The implementation of computerization of coca-cola bottling
company Enugu has significantly saved cost and has increased
profit maximization.
3. The computerization of coca-cola bottling company Enugu has led
to reduction in labour costs.
4. The introduction of computer did both undermine workers morale.

1.8 LIMITATIONS OF THE STUDY
During the course of this study, some constraints were encountered
by the researcher which limit the scope of and details of the study.
The constraints were numerous as they prove formidable and able to
determine to some external the ultimate outcome of the study.
1. Time was one of the constraints, the little time I have as a student
had to be apportioned between studies, research and other social
endeavors since all the these activities are very important to my
well-being none had to be forgone.
2. Financing a research of this nature is not easy, money is needed
to sought for material, print questionnaires, and post to
respondents and to compile the report. Finance being a scare
resource was a very big constraint to the smooth conduct of this
study.
3. The uncooperative attitude of some people and due to the duty of
secrecy they owe to their company staff makes the not be make
available some important fact.

1.9 THE COST BENEFIT ANALYSIS
1. The benefit of an organization using a computerized accounting
system is important because the organization will be modernized
in its cost of using computer systems for its business.
2. An organization will benefit from the cost of using computers
systems whereby the organization will no longer have to spend
much money on employees to be employed in the cost of using
manual system in the organization because there is no computer
system to make their work faster.
3. The cost benefit which an organization will benefit from using a
computerized accounting system will include the organization
benefiting from the account of the organization not having errors
like in the case of using manual system. In using a computerized
accounting system, an error cannot occur because the computers
will be there to detect error.
4. The organization will also benefit from using a computerized
accounting system if in the case of centralize organization
whereby their staff can at home it they need anything, from the
office, they can go to the computer and get the information they
need from their organization to ease the stress of them going to
the office to get information.
5. In the cost of an organization benefiting from using a
computerized accounting system, the work of the organization will
also be fast and will not be left behind unlike using a manual
system that lead to the organization been slow in their activities.

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Challenges Of Cost Benefit Analysis, In A Computerized Accounting System:

Cost-Benefit Analysis (CBA) is a valuable tool for evaluating the financial feasibility of implementing a computerized accounting system. However, there are several challenges associated with conducting a CBA in this context:

  1. Data Accuracy and Reliability: The quality of the data used in the analysis is crucial. Inaccurate or unreliable data can lead to incorrect conclusions. Ensuring the data used for the analysis is accurate and up-to-date can be a challenge, especially if the current accounting system is manual and prone to errors.
  2. Cost Estimation: Estimating the costs associated with implementing and maintaining a computerized accounting system can be challenging. It’s not just about the software; it includes hardware costs, training, data migration, and ongoing maintenance. These costs can be difficult to predict accurately.
  3. Benefits Quantification: Assigning monetary values to the benefits of a computerized accounting system can be tricky. While some benefits, like time savings, can be relatively straightforward to quantify, others, such as improved decision-making or reduced risk of errors, are more abstract and challenging to measure in monetary terms.
  4. Time Horizon: Choosing an appropriate time horizon for the analysis can be challenging. Computerized accounting systems often involve significant upfront costs, and the benefits may accrue over several years. Deciding how far into the future to project the costs and benefits can impact the analysis results.
  5. Discount Rates: Determining the appropriate discount rate is essential for comparing costs and benefits that occur at different points in time. Selecting an inaccurate discount rate can lead to incorrect conclusions about the project’s financial viability.
  6. Intangible Benefits and Costs: Some of the benefits and costs associated with a computerized accounting system may be intangible and challenging to quantify. For example, improved data security or better compliance with regulations might not have easily measurable financial impacts.
  7. Resistance to Change: Implementing a computerized accounting system often requires changes in processes and workflows. Resistance to change from employees can slow down implementation, leading to delays and increased costs.
  8. Risk and Uncertainty: CBA typically assumes that all future costs and benefits are known with certainty. In reality, there is always a level of uncertainty associated with projections. Accounting for this uncertainty in the analysis can be complex.
  9. Hidden Costs: Some costs associated with a computerized accounting system may not be immediately apparent. For example, ongoing software updates and the need for additional IT support may become necessary over time.
  10. Benchmarking: Identifying appropriate benchmarks for comparison can be challenging. Without relevant benchmarks, it’s difficult to assess whether the benefits and costs of the new system are reasonable.
  11. Sunk Costs: It can be challenging to handle sunk costs, especially if an organization has already invested heavily in its current accounting system. Deciding whether to include or exclude these costs in the analysis can be contentious.
  12. Maintenance and Upkeep: Over time, the cost of maintaining and upgrading the computerized accounting system can increase. Ensuring that these future costs are adequately considered in the analysis can be a challenge.

Despite these challenges, conducting a thorough cost-benefit analysis is essential when considering the adoption of a computerized accounting system. It can help organizations make informed decisions about whether the benefits of such a system outweigh the costs and whether the investment is financially justifiable. To address these challenges, it’s important to involve stakeholders from various departments, use accurate data, and consider both short-term and long-term impacts.