Customers Experience Management And Loyalty In The Banking Industry

The title of this project is “Impact of Urhobo Voice Newspaper on Development of Ovwain Community in Udu Local Government Area of Delta State”. To achieve this objective, the study made use of the survey method which involved personal interview and administration of questionnaires on respondents in Ovwain Community and the aim of this exercise was to obtain the data needed for the successful execution of the study. The study made use o […]

It is a well-established fact, that proper financial management and adequate planning is the bedrock of every successful organization. Reports generated from the accounts are among the major tools used by the management of any establishment for policy formulation, major decisions taking etc. Account is the statement of money paid out or to be paid out by an organization, and the ones received or to be received. Due to the trend toward […]

This project work is concerned with the use of the internet in banking operations, a case study of Union Bank of Nigeria PLC, Enugu. The internet in its ever evolving state, is becoming a serious method of business communication and data transfer world wide. As such banks and other financial institutions are beginning to use the internet as new vehicle for doing business. The internet allows banks to offer both new services and level o […]

UBN PLC, is a bank which deals with customers account both current, savings, deposit loan etc. The above-mentioned processes and activities are not only time consuming but also stressful when done manually. The complexity and strain processes involved. The work will give birth to a computerized real time current account transaction processing system. This will facilitate storage of customers’ information as well as withdrawal of money […]