Effect Of Work Environment On Employee Performance In State Civil Service

A Case Study Of Ministry Of Information And Culture Enugu State

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Abstract

Working environment Matters a lot to employee. For this reason it is of a great importance to improve the working environment of the employee. Due to this serious research has been done to improve the attitude of Nigeria civil servants and it has been observed that environment force have handicapped the Nigerian employees to day in attempts to achieve high productivity in their various organization.
However when working environment is improved the employees are motivated and productivity is increased too it is important to know that individual are motivated differently therefore the belief that it’s works environment and terms of employment of the workers or employee are met before the performance will improve.
As a result of the importance of working environment in an organization the researcher set out to achieve the following objectives.
1. To determine the performance of the employees and know whether they have positive or negative performance
2. To review the working environment of the employees with a riew of findings out its relationship with their performance
3. To know how ministry justifies the terms of employment as regards to fringe benefits salary review health services etc.
4. Based on the finding recommended possible ways of improving performance through encouraging working environments.
In attempts to accomplish the researcher collected both primary and secondary data from textbooks newspaper magazines and other publication information. Another important data were from interview.
The researcher outs the following
1. In the ministry of information motivation has not been increased over the years.
2. Incentives and fringe benefits are considered as motivation tools
3. Employees are motivated to improve interest in their problem and their working environment
In conclusion motivation and a healthy working environment are seen as necessary to enhance employees performance and productivity

Chapter One

INTRODUCTION
1.1 BACKGROUND
Looking at a group of people working at the same time one would observe that some people do it better than others some tends to show more interest in their work while some are uninterested. This behaviours raises some question and doubts on the observer why is it that some people like to work while other are not and are unwilling to work?
The reason for these are actions border on employee’s work environment the researcher means their environment with in the individual that directed aid or influence behaviour.
The environment can be substantive issue which concern actual terms and environment such as pay holidays fringe benefits. In terms of employment this realities or includes such things as wages hours of work leave and pay.
These will cover such item as environmental factors relevant to efficiency or enjoyment of job like safely health and welfare of the employees.
A group of psychologist has stressed the important of good working environment on the well being of the employee.
Bad working environment effects the moral of employees and tends to have a negative impact on their willingness to work when good working environment are neglected.
Obviously eye service lateness to work frustration sickness corruption stress laziness and dissatisfaction took over the system. A great deal of work has been linking the working environment of a particular work to physical and mental health. Ti has been also know that poor mental health was directly related to unpleasant working environment.
Finally Enugu state university of science and technology (ESUTCH) the department of mass communications failed their accelrealition due to poor heading environment (ie) lack of leading equipment. so do other public services therefore, it is good to have a good working environment in order to increase performance.

1.2 BRIEF HISTORY OF MINISTRY OF INFORMATION AND CULSTURE ENUGU STATE
Regional self-government became a reality on August 8 1997 following the successful conclusion of the Nigeria constitutional conference held in London. Eastern Nigeria as well as northern and western regions came into being on that day. Enugu become the headquarter of eastern region with to the Hon Nanmdi Azikwe as the premier of the region.
The Easter Nigeria information services was initially a part of the ministry of internal Affairs until October 1957 when the ministry f information was created. Hon Basil C Okwu from Achi in Oji River Local Government Area of Enugu State was its first minister.
COMPOSITION
The department of information and culture Enugu state is made up of the following:
Department headquarters finance and supplies planning and research culture and printing department information department has public affairs publications graphic arts and publication divisions.
The following company and parastatals are attached to the department of information and culture.
1. Star Printing and publishing company (SPPC). The SPPC and the publisher of Dail star Hecjned star and the star on Sunday.
2. The Enugu state broadcasting services (ESBS). This broadcasting outfit has radio and television station and broadcast in English and vernacular
3. The cultural department this department organizes cultural and arts festivals as well as exhibition .
4. The art council this body that guide and managers the cultural department of the ministry.
5. Enugu state library board this body runs services in the all zones of state

1.3 STATEMENT OF PROBLEM
The attitude Nigerian workers in the civil services and other public corporation is very appalling this negative work attitude is the reason for low productivity and inefficient services by public utilities low workers morale and lack of commitment to organization goals.
At this point the problem investigated in this study is that working environment in civil services has a significant effect on the employee performance. Popular views in Nigeria about the civil services tend to support their views.
Pre-research by the researcher observation has further revealed the eye services lateness due to frustration and laziness are some of the popular attitude of many civil servant in Nigeria not only the ministry of study of research work.
Therefore a link appears to exists between this attitude and working environment of the employee. All these environment of that employee. All these need empirical research to uphold to reject the views. The ministry of information and culture Enugu in a typical civil service establishment and thus qualities as a case for study in this research..

1.4 OBJECTIVES OF STUDY
The aim of this is to improve the performance of employee in the civil services in Nigeria with particular reference to ministry of information and culture Enugu. These objective to be achieved are as follows.
1. To determine the performance of employees and know whether have positive or negative performance.
2. To review the working environment of the employees with a view of finding out its relationship with their performance
3. To determine how ministry justifies the terms pf employment as regard firing benefit salary review heal the services etc.

1.5 SIGNIFICANCE OF THE STUDY
This is relevant because it will help to identify why worker have poor or bad attitude to work. It will therefore benefit the workers the state and federal governments. One academicians as it will renal the relationship between working environment and performance of worker its recommendation if implemented will improve working environment and enhance efficiency of employees resulting in the over all development of the state.
The study will be of help to the government so that they will know how to motivate their employee to increase performance. It will also be help to the academicians in carrying out further research and to formulate relevant theories it will also help us to obtain the centenary national diploma (OND) certificate

1.6 SCOPE OF THE STUDY
This research is on the effect of working environment on employee performance in the civil services, a case study of ministry of information and culture Enugu.

1.7 DEFINITION OF TERMS
Work: As it relate to this topic is job or anything one does that takes his or her productive time and which earn the person a living
Environment: This is the condition either beneficial or harmful that affect the working behaviours of workers. It can also be natural premises or structure where work is done.
Employee: It is usually refers to human being who are employed to work for the employers.
Performance: This is the qualities parameter are measure the ability or inability of accurately towards a giver task.
Civil services: The government department that performs the duties in which citizens benefits. It is the government establishment that do services that concern people living in a country.
Hours of work: It is time or interval in which employee must use to perform duties that earn him or her wages/salaries in Nigeria most worker have their work hours from 8am to 4pm or there are on shifting bases. Low provide that every civil servant have to put in 8 (eight) hours for work.
Ministry for information and culture: The government department that has the responsibilities of informing the masses what is happening in the world and establishing or showing the custom and of life of our people or our land. Most at time they give information on the working performance and the way of life in the country.

Chapter Two

2.0 LITERATURE REVIEW
2.1 Introduction

The chapter presents a review of related literature that supports the current research on the Effect Of Work Environment On Employee Performance In State Civil Service, systematically identifying documents with relevant analyzed information to help the researcher understand existing knowledge, identify gaps, and outline research strategies, procedures, instruments, and their outcomes

Table of Contents

Cover page
Title page
Approval page
Dedication
Acknowledgement table content
List of table abstract
Abstract

CHAPTER ONE
Introduction
1.1 Background of the study
1.2 Statement of problem
1.3 Purpose of the study
1.4 Research question
1.5 The scope of the study
1.6 The significance of the study
1.7 The definition of terms

CHAPTER TWO
Review of literature

CHAPTER THREE
Research methodology
3.1 The design of the study
3.2 Area of study
3.3 The population of study
3.4 Sample and sampling technique
3.5 Instrument for data collection
3.6 Validation of instrument
3.7 Reliability of instrument
3.8 Method for data collection
3.9 Method for data analysis

CHAPTER FOUR
4.1 Data presentation
4.2 Analysis

CHAPTER FIVE
5.0 Discussion and conclusion of results
5.1 Discussion of findings
5.2 Conclusion of the study
5.3 Recommendation
5.4 Implication of findings
5.5 Suggestion for the further studies
5.6 Limitation of the study
References
Appendices (Appendix)

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