The Effectiveness Of Innovative Customer Service As An Aid To Increasing Customer Satisfaction In Telecommunication Industry Complete Project Material (PDF/DOC)
1.0 INTRODUCTION
This chapter introduces the Effectiveness Of Innovative Customer Service As An Aid To Increasing Customer Satisfaction In Telecommunication Industry and its relevance, states the research problems, research questions, and objectives, provides a background of the study, and should also include the research hypothesis.
2.0 LITERATURE REVIEW
2.1 Introduction
The chapter presents a review of related literature that supports the current research on the Effectiveness Of Innovative Customer Service As An Aid To Increasing Customer Satisfaction In Telecommunication Industry, systematically identifying documents with relevant analyzed information to help the researcher understand existing knowledge, identify gaps, and outline research strategies, procedures, instruments, and their outcomes…
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