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This study evaluates the roles of guidance counselors and teachers in managing student conflicts in Ikwo Local Government, Ebonyi State, Nigeria. Through a comprehensive analysis involving ANOVA, contingency tables, and regression analyses, the research investigates the effectiveness of these educational professionals in resolving conflicts and the challenges they encounter. The findings reveal that guidance counselors and teachers significantly contribute to conflict resolution, with counselors being particularly effective when strategies are tailored to different student groups, and teachers’ involvement positively influencing student behavior. Key challenges identified include time constraints for counselors, inadequate training for both counselors and teachers, confidentiality issues, and the need for enhanced administrative support. The study concludes with recommendations for improving conflict management practices, such as allocating more time for counselors, providing ongoing professional development, developing robust confidentiality protocols, and fostering better collaboration between counselors and teachers. These measures aim to create a more supportive and effective conflict resolution environment, contributing to a positive school climate and better student outcomes.
TABLE OF CONTENT
ABSTRACT
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
1.2 Statement of the Problem
1.3 Objectives of the Study
1.4 Research question
1.5 Research hypothesis
1.6 Significance of the Study
1.7 Scope of the Study
1.8 Limitations of the Study
1.9 Definition of Terms
References
CHAPTER TWO
LITERATURE REVIEW
2.1 Overview
2.2 Conceptual Review
2.3 Theoretical Frameworks of Conflict Resolution in Educational Settings
2.4 Roles and Responsibilities of Guidance Counselors and Teachers in Conflict Management
2.5 Impact of School Climate and Systemic Factors on Conflict Resolution Effectiveness
2.6 Empirical review
2.7 Studies on Effectiveness of Conflict Resolution Programs in Schools
2.8 Quantitative and Qualitative Research on Student Perceptions of Conflict Management Strategies
2.9 Theoretical review
CHAPTER THREE
METHODOLOGY
3.1 Research Design
3.2 Population of the Study
3.3 Sample Size and Sampling Technique
Justification for Random Sampling
3.4 Data Collection Instrument
3.5 Validation of the Instruments
3.6 Reliability of the Instruments
3.7 Methods of Data Collection
3.8 Methods of Data Analysis
3.9 Ethical Considerations
CHAPTER FOUR
DATA ANALYSIS AND INTERPRETATION OF RESULTS
4.1 Introduction
4.2 Analysis of Response from Demographic Information
Demographic Information – Age:
Demographic Information – Gender:
Demographic Information – Educational Qualification:
Demographic Information – Role in School:
Demographic Information – Years of Experience in Education:
Demographic Information – School Type:
Demographic Information – Location:
4.3 Analysis of Response from Research Quesstions
Research Question 1: How effective are guidance counselors in resolving student conflicts?
Research Question 2: What is the involvement and impact of teachers in managing student conflicts?
Research Question 3: What challenges do guidance counselors and teachers face in conflict management?
4.4 Test of Hypotheses
Test of Hypotheses on the Effectiveness of Guidance Counselors and Teachers in Managing Student Conflicts
ANOVA Analysis
Contingency Table Analysis (Chi-Square Test)
Regression Analysis
Interpretation and Conclusion
Conclusion
4.5 Discussion of Findings
CHAPTER FIVE SUMMARY, CONCLUSION AND RECOMMENDATION
5.0 Introduction
5.1 Summary
5.2 Conclusion
5.3 Recommendations
References
Appendix
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