Impact Of Organizational Structure Of Commercial Banks On Efficient Customer Service In Nigeria

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Chapter One

1.0 INTRODUCTION
This chapter introduces the Impact Of Organizational Structure Of Commercial Banks On Efficient Customer Service In Nigeria and its relevance, states the research problems, research questions, and objectives, provides a background of the study, and should also include the research hypothesis.

Chapter Two

2.0 LITERATURE REVIEW
2.1 Introduction
The chapter presents a review of related literature that supports the current research on the Impact Of Organizational Structure Of Commercial Banks On Efficient Customer Service In Nigeria, systematically identifying documents with relevant analyzed information to help the researcher understand existing knowledge, identify gaps, and outline research strategies, procedures, instruments, and their outcomes…

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