Implementation Of TQM As A Tool For Service Delivery In The Nigerian Banking Industry

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Chapter One

INTRODUCTION
This chapter introduces the Implementation Of TQM As A Tool For Service Delivery In The Nigerian Banking Industry and its relevance, states the research problems, research questions, and objectives, provides a background of the study, and should also include the research hypothesis…

Chapter Two

LITERATURE REVIEW
This section presents a review of related literature that supports the current research on the Implementation Of TQM As A Tool For Service Delivery In The Nigerian Banking Industry, systematically identifying documents with relevant analyzed information to help the researcher understand existing knowledge, identify gaps, and outline research strategies, procedures, instruments, and their outcomes…

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This Study On The Implementation Of TQM As A Tool For Service Delivery In The Nigerian Banking Industry Is Relevant To Students And Researchers In Business Administration And Related Fields.