Manpower Training And Development As A Tool For Enhancing Employee Performance In Organization
(A Case Study Of Nigeria Breweries Ply 9th Mile Ngwo Enugu)
Manpower training and development play a crucial role in bolstering employee performance within an organization. This strategic approach involves honing employees’ skills, expanding their knowledge base, and fostering continuous improvement. By investing in targeted training initiatives, organizations can empower their workforce to adapt to evolving industry demands and technological advancements. Through tailored programs, employees acquire the necessary competencies to navigate challenges and contribute effectively to the organizational objectives. The dynamic nature of the contemporary business landscape necessitates ongoing development efforts to ensure that employees remain adept and resilient. Consequently, organizations that prioritize manpower training and development cultivate a workforce capable of not only meeting current performance expectations but also anticipating and exceeding future demands, thereby fostering a sustainable and competitive advantage in the ever-changing professional landscape.
The purpose of this work is to verify whether manpower training and development contributes to an increase in effectiveness and efficiency in job skill and elimination.
Questionnaires personal interview and field visits were used by the researcher to gather fact for the study a total number of one hundred and ninety one (191) were distributed to the three (3) level of management to level middle and lower level of management respectively out of this figure (191) 150 copies were completed and returned thus analysis was based on the answer for these questionnaires collected back.
More so the research carried out by the researcher shows that the criteria for nomination used by management for selection of candidates for training course has to a large extent accounted for why most staff do not have the opportunity to participate in most training programmes even when the are supposed and willing to do so and also satisfactory attention is not given to the worker on the issue of training in the organization.
The researcher suggest these solution to the problems as follows:
The company should encourage its staff especially workers with lower qualification to increase their skill and knowledge also the manpower training need of staff should be widen to include all type of training need obtained in all organization they should select staff training & development mainly through performance evaluation result again the company sponsor its employee to professional exam and full time course collage (university).
In conclusion training and development is very necessary and vital and even indispensable for every organization to survive.
Title page
Dedication
Acknowledgement
Abstract
Table content
Chapter one
1.0 Introduction
1.1 Background of the study
1.2 Statement of the problems
1.3 Objective of the study
1.4 Research question or research analysis
1.5 Significance of study
1.6 Scope of the study
1.7 Limitation of study
1.8 Definition of major terms
CHAPTER TWO
2.0 General review
2.1 Definition and meaning of training and development
2.2 Destruction between training and staff development
2.3 Types of training
2.4 Problem of training and development
2.5 Principles and techniques of training and development
2.6 Summary of related reviewed literature
2.7 Brief history of Nigeria breweries Plc
CHAPTER THREE
3.0 Research methodology
3.1 Source of data
3.2 Population of study
3.3 Determination of sample size
3.4 Sample techniques
3.5 Selection and construction of research
3.6 Administration of research instrument (questionnaires)
3.7 Instrument return rate.
CHAPTER FOUR
4.1 Presentation of data
4.2 Types of training
4.3 Benefit derived on company training programme
4.4 Training increase productivity
4.5 The type of training they prefer
4.6 The rating training programme of the company
4.7 Summary and finding.
CHAPTER FIVE
5.1 Summary of findings
5.2 Recommendations
5.3 Conclusion
Bibliography
Appendix
1.1 BACKGROUND OF THE STUDY
The importance of human resources in an organization cannot be over emphasized. Every organization depends more on the resources for attainment of its objectives. However the objectives cannot be achieved unless organization made up of employee who have skill knowledge but in the long run. They may find it very difficult to cope with their jobs due to many factors such as organizational changes and so on.
The manpower training and development programme is very important activities the management cannot afford to Miss because not everything can be learned in the work situation. When workers are employed they are being trained and developed in order to increase their abilities skills and knowledge however employee are not just trained for their benefit only the organization benefit from them.
Indeed this is what the researcher is out in this study to learn from Nigeria breweries Plc Night Mile corner Ngwo Enugu.
They should answer on behalf of other organizations. It is not enough to stress for enhancing employee performance and efficient services delivery at Nigerian breweries Plc without effective training and development programmes for the person that will accomplish the objectives untrained staff can be a constant sources of inefficiency at work. Really there is not place for the untrained workers or even the intelligent mature in these days of specialized works through training and development organization can improve the quality of output lower the cost of waste and equipment maintenance lower the number & cost of accident and also prevent low turnover and also prevent senttiecism.
Infact the importance of training and development cannot over emphasized it plays large role determining the enhancement of employee and efficiency of the performance of the organization.
1.2 STATEMENT OF THE PROBLEMS
In every organization all over the world the management set up the organization goals and ways of achieving the goals the Nigeria breweries Night Mile Ngwo, is not an exception since it performs many activities in other to attain its goal effectively and to do this they have to train their workers training is very important in an organization because it will help to improve workers performance in an organization.
This research is cantered on the need for manpower training and development as tool for efficient performance on the light of the objectives of the company.
Nowadays some organizations have been able to identify the importance of training and development now the question is why do some organization perform better than other in other words why is that some organization despite the high cost involved in training and development are able to train employee or why is it really considered necessary in some companies. In trying to answer this questions its then become very important to determine the following areas.
Identification of individual of existing jobs
Identification of potential training needs of exist sting jobs.
Identification of individual pertaining performance level
Determination of expenditure of resources on training performance with respect to the manpower training and development objectives
Therefore it is hoped that study in this regard in the institution chosen would throw light in the issue involved in training and development in other organization which are operating in Nigeria
1.3 OBJECTIVES OF THE STUDY
Following problems already stated above it is the objectives of the research to determine the following
1. To determine the training and development needs of employee in organization with a particular reference to Nigeria breweries
2. To access the performance of employee who benefited and low often they benefit from manpower training and development programmes.
3. To access the performance of employee have trained.
4. to find the method the employee and which methods are most acceptable by its employee
5. To find out whether employees are encouraged to attend this training programme and they are being encouraged.
1.4 RESEARCH QUESTIONS OR RESEARCH ANALYSIS
The research question used for the purpose of this study include the following
1. Does the company engage in any form of manpower training and development
2. If yes to No 1 what type of training does it engage in
3. How do they rate their training programme
4. Have they benefited from the company’s progarmme
5. Does training increase your productivity
6. What type of training do they prefer
1.5 SIGNIFICANCE OF STUDY
For the manpower training and development programme to be effective its objectives benefit and process must be clearly understood from utilitarian standpoints.
Therefore it properly done it will be used as a means of increasing good performance and efficiency of workers. Thus the finding and recommendation to be made from this study will be very useful to student of business administration and other in the related field would head the personnel department of various organization.
The study will also be very useful to both student and researcher who will undertake research on training and development and other topics on human resources management and also Nigeria Breweries use in making amendment where necessary.
1.6 SCOPE OF STUDY
Based on this study the researcher aims at achieving all the above-mentioned objectives.
They study is being conducted in Nigeria breweries Plc Night Mile this is to enable the researcher do a through study of the subject matter the researcher however believe that the findings will be applicable to other organization. Also limited to the process as it enhances employee performance of the company
1.7 LIMITATION OF THE STUDY
In writing the study the writer was constrained by a number of factors prominent among includes
FINANCIAL CONSTRAINTS
Under this limitation the researcher could not due to financial handicap attain the desired scope and dept expected. Another problems encountered by the researcher is high cost of material which militated against the project work occupied with high cost of transportation which presented the researcher from visiting other branches of the industry to gather much need data.
The constraints: Although time should not be considered as a constraint cognizance must be given to the fact that academic work which was also undertaken by the researcher by which lectures and office duties could be seen to have limited time. This could be seen to have limited the research to in-depth study.
BUREAUCRATIC CONSTRAINT
Under this limitation strong attempt were made to interview or reach the top officials failed because of protocol in handling officials engage and procedures in realizing the required data or officials secrets of the company.
1.8 DEFINITIONS OF MAJOR TERMS
Training: This is a systematic process of altering the behaviour of employee to increase organizational goals.
Productivity: A measurement of the efficiency of production ratio of output to input (10 units per one hour)
Organization: An economic establishment put up with the aim of maximizing profit.
Manpower: All employees in an organization from chief executive officer down
Development: Deals with the activities undertaken to expose an employee to perform additional duties and resume position of importance in the organization hierarchy
Performance: Perform to carrying an action that is carry out an action in its best
Tools: Instrument for work.
Enhancing: Ability to work well without watering time or resources.
Effective: This is producing the mented result
1. Flippo Edwin (1980) personal management tokoyo maccraw hill books company.
2. Nwachukwu C.C (1988) management theories and practice onitsha African Fep publisher limited.
Manpower Training And Development As A Tool For Enhancing Employee Performance In Organization:
Manpower training and development play a crucial role in enhancing employee performance within organizations. This process involves systematically improving an employee’s skills, knowledge, abilities, and overall competencies to help them excel in their current roles and prepare for future responsibilities. Here’s how training and development can be a valuable tool for enhancing employee performance:
Skill Enhancement:
Training programs help employees acquire new skills or improve existing ones. This can be technical skills, soft skills, leadership abilities, or industry-specific expertise.
Improved skills make employees more competent, efficient, and confident in their roles, leading to higher performance.
Increased Productivity:
Employees who receive proper training are often more productive. They can complete tasks more efficiently, reducing errors and rework.
Enhanced productivity directly contributes to the organization’s success and profitability.
Employee Engagement:
Investing in training and development shows employees that the organization values their growth and career progression.
Engaged employees tend to be more committed, motivated, and satisfied with their jobs, which positively impacts their performance.
Adaptation to Change:
Organizations are constantly evolving due to technological advancements, market changes, and industry trends. Training helps employees adapt to these changes.
Employees who are well-prepared for change are more likely to perform effectively during transitions.
Improved Confidence:
When employees feel adequately trained, they are more confident in their abilities. This confidence translates into better decision-making and problem-solving.
Confident employees are less likely to be stressed or overwhelmed, which can hinder performance.
Career Advancement:
Training and development provide employees with opportunities to acquire new skills and knowledge, making them better candidates for promotions or new roles within the organization.
This can boost employee morale and motivation, as they see a clear path for advancement.
Enhanced Employee Retention:
Employees who receive ongoing training and development are more likely to stay with their current employers.
This reduces turnover and the costs associated with recruiting and training new employees.
Alignment with Organizational Goals:
Training programs can be designed to align with the organization’s strategic goals and objectives.
When employees are trained to understand and contribute to these goals, they are more likely to work towards achieving them.
Improved Customer Satisfaction:
Employees who are well-trained are better equipped to meet customer needs and expectations.
Satisfied customers are more likely to be loyal, which can positively impact an organization’s reputation and revenue.
Compliance and Safety:
Training ensures that employees are aware of and adhere to industry regulations, safety protocols, and ethical standards.
Compliance and safety measures can prevent costly legal issues and accidents.
In conclusion, effective manpower training and development programs are essential tools for enhancing employee performance in organizations. They lead to increased skills, motivation, and engagement, which ultimately contribute to the overall success and competitiveness of the organization in today’s dynamic business environment.