Motivation As An Instrument For Achievement Of Higher Productivity
(A Case Study Of Grantee Trust Bank, Enugu, Enugu State)
Motivation, a potent catalyst for heightened productivity, serves as an indispensable instrument in the realm of professional accomplishment. In the dynamic landscape of modern workplaces, individuals are confronted with diverse challenges and responsibilities. The intrinsic and extrinsic motivational factors play a pivotal role in propelling individuals towards achieving higher productivity levels. Intrinsic motivation, stemming from personal passion and a sense of purpose, fuels an individual’s drive to excel in their endeavors. Conversely, extrinsic motivation, manifested through recognition and tangible rewards, serves as external stimuli that contribute to sustained efforts and enhanced performance. The synergy between these motivational forces creates a dynamic environment where individuals are inspired to channel their energies towards the attainment of goals. The deliberate integration of motivational strategies, tailored to resonate with the unique needs of individuals, becomes imperative in fostering a work culture that nurtures continuous growth and achievement of higher productivity benchmarks.
The investigation as an instrument for the achievement of higher productivity with particular reference to Guaranty Trust Bank Ogui Enugu was intended to investigate method used for by the said organization in motivating their worker which leads to increase in productivity in the organization.
In conducting the research, the researcher made use of two research instrument, the questionnaire and oral interview.
These were among management and the staff of the said organization.
In analyzing the data, it was revealed that among other things, that Guaranty Trust Bank has sufficient motivational values such as granting of loans, house allowance, car allowance to staff, loan promotion of staff etc which motivates workers to perform effectively and efficiently
Also the researcher observed that promotion exercise is something to be desired. This is done with taking merit criteria into consideration. It was discovered during the course of the study that workers were given due responsibility in order to carry out their assignment / task . in order to carry out their assigned
In conclusion, some of the following measures were recommended,
1. Management of organization should continue to identify the needs of the employee from time to time
2. They should abide by the system of monitoring workers attitude and behaviour in their various organizations.
3. Areas of frustration to employees have to be removed by the employee
4. All workers should be rewarded always or good performance
TITLE PAGE
APPROVAL PAGE
DEDICATION
ACHOWNELGEET
ABSTRACT
TABLE OF CONTENT
CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
1.2 STATEMENT OF THE PROBLEM
1.3 PURPOSE OF THE STUDY
1.4 SIGNIFICANCE OF THE STUDY
1.5 SCOPE AND DELIMITATION OF THE STUDY
CHAPTER TWO
2.0 LITERATURE REVIEW
2.1 REVIEW OF RELATED LITERATURE
2.2 SUMMARY OF THE LITERATURE REVIEW
CHAPTER THREE
3.0 RESEARCH PROCEDURE / METHODOLOGY
3.1 SOURCES OF DATA
3.2 AREA OF THE STUDY
3.3 POPULATION OF THE STUDY
3.4 SAMPLE SIZE
3.5 INSTRUMENT FOR DATA COLLECTION
3.6 VALIDITY OF THE INSTRUMENT
3.7 RELIABILITY OF THE INSTRUMENT
3.8 MEHTOD OF ADMINISTRATION OF THE RESEARCH INSTRUMENT
3.9 MEHTOD OF DATA ANALYSIS
CHAPTER FOUR
4.0 PRESENTATION AND ANALYSIS OF DATA
CHAPTER FIVE
5.0 DISCUSSION OF FINDINGS, RECOMMENDATION AND CONCLUSION
5.1 DISUCSSION OF FINDINGS
5.2 SUMMARY OF THE STUDY
5.3 CONCLUSION
5.4 RECOMMENDATION
5.5 AREAS OF FURTHER RESEARCH
BIBLIORAPHY
APPENDIX /RESEARCH QUESTIONS
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
In every organization whether profit and non-profit making organization, motivation is inevitable because it is an essential tool which enhances the productivity of workers. It can be defined as process of stimulating people to action in order to achieve the desired goal. It is a synthesis of how employees think and feels about their job, their working condition, their supervisor, their organization and their fellow workers.
A closer look at the Guaranty Trust Bank Ogui road Enugu reveals a lot of punctualities and good working attitude among the employees. The work attitude of employees of Guaranty Trust bank is so much desirable. The organization strives towards meeting customers expectations. The study is based on the hierarchy of need theory developed by Abraham Maslow starting in ascending order of importance. The basic need are the physiological need, security or safety needs, affliction or acceptance, esteem or self actualization. Motivation generally is the overall provision of those individual needs that spared them to enter into an organization. Such need as the need for higher pay, a prestigious title in an office and host of other things that give people a reason to perform
Robert C. Apple, by his book “ Modern business administration “ defines Motivation as the way urges, aspiration drive and need of human beings are directed and explain their behaviour. According to him, motivation may simply be described as keenness for a particular pattern in behaviour
Harchet (1989) said that motivation is understanding the needs or urges which prompt people to do things and provide a way of helping them satisfy these through the organization while at the same time harnessing contribution to satisfy the organizational needs. The foundational principle of the need theory are that until the basic need are satisfy in the degree necessary to maintain life other needs would not motivate people
Motivation vary with individual, some people would be reasonably satisfied with a level of motivation while another person will be inadequate.
Motivation of employees in essence increase their morals, thereby leading to the company’s high productivity.
1.2 STATEEMENT OF THE PROBLEM
Presently, our country Nigeria is going through economic crisis, companies and factories are being closed down, others are just able to keep their hands above waters. Inspite of these economic tumult, it is astonishing to see a company in our environment waving from strength to strength, increasing its productivity capacity and ability from year to year. Such a company is the Guaranty Trust Bank (GTB). It is a well known fact that the productivity or service of any company or group is tied to the amount of motivation which the workers receive.
It is very perplexing that Guaranty Trust Bank is waxing from strength to strength in the same environment where other companies are nearing extinction as a result of economic crisis. This is the crux of the matter which this study is to crack
1.3 PURPOSE OF THE STUDY
The purpose of this study is to investigate the techniques used by Guaranty Trust Bank Ogui Road Enugu in motivating their workers.
To find out how effective the techniques are
To examine the motivating methods
To find the extent motivation has contributed to the organizational peace.
To find out how lack of proper motivation can hinder an organization in carrying out his objective
1.4 SIGNIFICANCE OF THE STUDY
The findings of this study would be useful to the employers in other business sector, as a guide to the formulation of policies relating to workers welfare. It would help them formulate strategies that improve the welfare of their workers there making them more productive
The study when completed would also be of importance to allied writers and researchers so that they will realize the importance of motivation in an organization and how it helps to improve the productivity of workers
Finally, it will be of assistance to the government in formulating and periodically reviewing other various policies and plans especially as it affects workers in Nigeria.
1.5 SCOPE AND LIMITATION OF THE STUDY
This study is limited to Guaranty Trust Bank Ogui Road Enugu in Enugu state. This was in attempt to make the study easy to co-ordinate.
The researcher would have loved to study the techniques used in motivating workers in other companies in Nigeria to make the finding more representative, but for the obvious reason of time and distance. There was insufficient time for effective completion and collection of the required data
A lot of money and time were required in carrying out the research, which I am unable to afford.
1.6 RESEARCH QUESTION
The following are the question which this research work seeks to find answers to.
Does fringe benefits acts a motivator to workers?
Which is better motivator, material incentive or non-material incentive?
Are motivated workers better workers than non motivated workers
Can introducing better incentive package increase productivity in an industry
Is the use of motivation a better way to increase productivity that other system like stricter supervision of workers
Motivation As An Instrument For Achievement Of Higher Productivity:
Motivation plays a crucial role in achieving higher productivity in both individual and organizational contexts. When individuals and teams are motivated, they are more likely to set and pursue ambitious goals, stay focused on tasks, and persist in the face of challenges. Here are several ways in which motivation serves as an instrument for achieving higher productivity:
- Increased Effort: Motivated individuals tend to put in more effort and energy into their tasks. When people are driven by a sense of purpose, enthusiasm, or a desire to achieve, they are willing to go the extra mile to accomplish their goals.
- Enhanced Focus and Concentration: Motivation helps people concentrate better on their work. When individuals are motivated, they are less likely to be distracted and more likely to stay engaged in their tasks, leading to improved productivity.
- Goal Setting and Achievement: Motivation often involves setting clear and meaningful goals. When individuals have goals to work towards, they have a sense of direction and purpose, which can drive them to work more efficiently and productively to achieve those goals.
- Persistence: Motivated individuals are more likely to persevere in the face of challenges and setbacks. They view obstacles as opportunities to learn and grow rather than as reasons to give up, which can lead to higher levels of productivity over time.
- Innovation and Creativity: Motivation can stimulate creativity and innovation. When people are motivated, they are more likely to think outside the box, come up with new ideas, and find innovative solutions to problems, all of which can contribute to higher productivity.
- Positive Work Environment: Motivated individuals often contribute to a positive work environment. Their enthusiasm and dedication can be contagious, leading to higher morale and increased collaboration among team members, ultimately boosting productivity.
- Higher Job Satisfaction: Motivated individuals tend to be more satisfied with their work. When people find their work meaningful and fulfilling, they are more likely to be engaged and committed, which can lead to increased productivity and lower turnover rates.
- Time Management: Motivated individuals are often better at managing their time effectively. They prioritize tasks based on their importance and urgency, which helps them make the most of their available time and resources.
- Continuous Improvement: Motivation can drive a desire for continuous improvement. Motivated individuals and teams are more likely to seek out opportunities for learning and development, which can lead to increased skills and knowledge, contributing to higher productivity.
- Adaptability: Motivation can also make individuals more adaptable. They are more willing to embrace change and new technologies, which can lead to increased efficiency and productivity in a rapidly changing work environment.
To harness motivation as an instrument for achieving higher productivity, individuals and organizations should focus on understanding what motivates them or their employees. Motivation can vary from person to person, so tailoring strategies to individual needs and preferences is often effective. Providing recognition, rewards, opportunities for skill development, and a supportive work environment are some ways to nurture and sustain motivation for increased productivity.