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Need For Effective Health And Safety Practice In Stores Operations

(A Case Study Of Nigeria Bottling Company Owerri)

5 Chapters
|
77 Pages
|
9,294 Words

In stores operations, effective health and safety practices are imperative to ensure the well-being of employees, prevent workplace accidents, and maintain a conducive working environment. The significance of implementing robust health and safety measures cannot be overstated, particularly in a dynamic setting where logistical activities, inventory management, and customer interactions converge. Prioritizing health and safety in store operations involves meticulous planning, regular training sessions, and the consistent enforcement of protocols to mitigate potential risks. By integrating comprehensive safety guidelines, including proper equipment usage, hygiene standards, and emergency procedures, organizations can create a secure atmosphere for their workforce. This proactive approach not only safeguards employees from occupational hazards but also contributes to increased productivity and customer satisfaction, forming a symbiotic relationship between a secure working environment and efficient stores operations.

TABLE OF CONTENT

Title page
Dedication
Acknowledgement
Table of content

CHAPTER ONE
1.0 Introduction
1.1 background of the study
1.2 statement of the problem
1.3 objective of the study
1.4 significance of the study
1.5 research question
1.6 hypotheses
1.7 scope of the study
1.8 limitation of the study

CHAPTER TWO
2.0 literature review
2.1 introductions
2.2 forms of accidents in stores
2.3 causes on industrial accident
2.3.1 Two main causes of accident
2.3.2 Other causes of industrial accident
2.4 effect and cost of industrial accident in industrials
2.5 methods of preventing accident in the industries
2.6 The rules and regulation of accident in industries
2.7 accident investigation
2.7.1 Steps involving various factors in accident occurrence
2.8 policy statement on safety in stores
2.9 code of safety
2.10 summary of literature review

CHAPTER THREE
Research methodology
3.0 introductions
3.1 The research design
3.2 The questionnaire design
3.3 sampling and selection of respondent
3.4 Data sources
3.4.1 Primary sources
3.4.2 Secondary sources
3.5 data collection techniques
3.5.1 The survey
3.5.2 Observation
3.6 methods of data analysis

CHAPTER FOUR
4.0 presentations for analysis of data
4.1 introductions
4.2 presentations of data
4.3 test of hypothesis
4.4 interpretation of result

CHAPTER FIVE
5.0 summary, conclusion and recommendation
5.1 introductions
5.2 summaries
5.3 conclusions
5.4 recommendations
References
Appendix

CHAPTER ONE

INTRODUCTION
1.1 OVER VIEW / BACKGROUND OF THE STUDY
Industrial accident can be said to be an accident which occur in an industrial environment (factor or store) unexpectedly which causes permanent injuries and in same cases may result to death of an employee and human being in general. Any mishap and sudden occurrence in an industrial site causing lost and hurt to materials, equipment and man is an example of industrial accident in the store and it result to cost of production.
Safety working practice aimed at improving productivity and as well as preventing accident at work in an industrials environment and stores. As a result of various accidents incidents in our industrials firms and factories, safety practices and rules in the stores are paramount and take the priority attention of the operational management of firms. To ensure adequate safety and protection of machines, materials, and employees in stores of various industries today, training expositions seminars and symposium have been organized to inform and educate workers and operators to alert them on the use of tools, equipment etc. to always put on protection wears like overall, safety books helmet, gloves which will drastically reduce the level of industrial accident in stores and industries.
Nigeria bottling company plc is one of the bottling company that have its beginning in Nigeria form a small family owned operation at inception. It is one of the multinational organizations. It was the predominant bottler of alcohol free beverage in Nigeria responsible for the manufacture and sales of 33 different coca-cola products (brands). The Nigeria bottling company was incorporated in November 1951 as a subsidiary of AG leventiies group with the franchise to bottle and sale coca-cola product in Nigerian in march 1953 at a bottling facility in ebuta Lagos state.
It is wothy to mention the fact that the Nigeria bottling company (NBC) employee over 7000 Nigerian in all the field of operations. It was one of the worlds leading soft drinks producers.
Some of their products are coca-cola fanta orange, schweppes, five alive, fanta ginger, fanta tonic, fanta soda, fanta lemon, crest, bitter lemon etc.
Nigeria bottling company is also the largest manufacturer of carbonate soft drinks (co2) and Eva water NBC had the largest private owned fleet of delivery trucks, pick up and cars in Nigeria that deliver to many dealers in all parts of the country.
Over the years, production capacity has grown as it has many bottling facilities and over 80 distributions warehouses located across the country and over 200,000 sales out let nation wide.
To maintain standard and safety Nigeria, bottling company has a training school at ikeja lagos state with the head quarter located at iddo Lagos state which helps educate the staff and management Nigeria bottling company owerri plant is located at KM 7 Owerri Onitsha Industrial layout. They started operation in the year 1982 with a single production line, producing only fantas and letter added many different products.

1.2 STATEMENT OF PROBLEMS
Though industrials accident is preventable and there are safety measures in working place, but the following are discovered to be the banes or problems of the subject matter.
a. there are recruitment of quack staff and operators in the industries which promotes industrial accident in the company.
b. inability of the management to identify the possible cause of accident and make provision to prevent them and also identify the types.
c. management negligent in the discharge of their duties and provide safety facilities to workers and materials.
d. inability of the workers to yield to the safety instruction and practice provided.
e. little time are allocated to the verification of causes of industrial accident as a result of lack of funds to carry out detail inquiries.

1.3 OBJECTIVE OF THE STUDY
The major objectives of this project research is to
a. to examine firms and types of industrials accident s in various stores.
b. to examine the causes of industrial accident in various stores
c. to examine and investigation the measures taken or put up to prevent industrial accident that occurs in stores.
d. to know the extent to which staff and management yield to the code safety practice.
e. to examine the various laws and legislation put on accidents in store.
f. to suggest on new feasible ways to maintain an accident free industrial base.

1.4 SIGNIFICANT OF THE STUDY
This research will benefit the following group of people
1. THE RESEARCHER: The research part from researching for her fulfillment of conditions necessary for reviewing the Higher National Diploma award. It will serve as an eye opener to her on matter concerning safety regulations in any industry she found herself.
2. OTHER INDUSTRIES: It will help other industries that may come across the project to know the forms of accident and the necessity of safety practice in stores.
3. THE STUDY FIRM: NBC owerri will find this research useful as it will highlight their areas of deficiency and help them in carrying out further research on curbing accidents in their stores
4. STUDENTS RESEARCHERS: future student in this field or who wants to make research on this topic will find it useful and it will serve as a guide to develop their research work.

1.5 RESEARCH QUESTION
a. are there fatal accident in store?
b. is industrial accident controllable or uncontrollable?
c. is there any loss arising from industrial accident which affect the profitability of the firm.
d. are there safety measures put in place to prevent industrials accident in stores?
e. is there any legislation quarantine the safety of workers in working place .

1.6 RESEARCH HYPOTHESIS
Ho: I loss arising from industrial accident does not affect the profitability of the firm
HI: I loss arising from the industrial accident affects the profitability of the firm
HO: 2 there are no health and safety measures to prevent industrials accident in stores NBC
HI: 2 there are health and safety measures to prevent industrials accident in stores in NBC.

1.7 SCOPE OF THE STUDY
This study on the need for an effectives health and safety practices in stores operation covers the industrials accidents and safety measures and policy in stores operations.
It studies the Nigeria bottling company (NBC) Owerri and not the Nigeria Company nation wide.
The geographical coverage or area of the study is Owerri municipal council (Owerri plant of NBC Nigeria PLC), the result of this study will be used to draw conclusion on industrial accidents and health and safety measures in stores nations wide.

1.8 LIMITATION OF THE STUDY
During the period of this research there are some factors that affect its success which influences its result. They are
1. FINANCIAL CONSTRIANTS: the researchers of this work are a student and don’t have enough money to embark on intensive research of literature work on the subject matter at this point in time. Transportation fares typing of the work are very expensive.
2. TINE CONSTRAINT: the time allocated to this project work is limited compare to the vastness of the subject matter.
Class work activities are demanding and this time given to do the research is limited and it affect the success of the result.
3. LACK OF ADEQUATE INFORMATION: the attitudes of the staff and management of the Nigeria Bottling company Owerri affects the work in no small measures. Some of the staff refuses to open up to questions by not filling the appropriate needed information as a result of fear. The top management is so busy that they keep scheduling appointment which never holds.
In some cases their information and data ate not accessible in the net/computer which is one of the reliable sources of information in research work.

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Need For Effective Health And Safety Practice In Stores Operations:

Effective health and safety practices in store operations are crucial for several reasons, as they help protect employees, customers, and the overall business. Here are some key reasons why implementing and maintaining such practices is essential:

Employee Well-being: Ensuring the health and safety of employees should be a top priority. When employees feel safe and secure at work, they are more likely to be productive, engaged, and satisfied. Reducing the risk of accidents and injuries also lowers absenteeism and workers’ compensation claims.

Customer Safety: Stores are public spaces where customers visit regularly. Maintaining a safe environment is not only a legal requirement but also a moral obligation. Accidents involving customers can lead to legal liabilities, reputation damage, and financial losses.

Legal Compliance: Compliance with health and safety regulations is mandatory in most jurisdictions. Failing to meet these requirements can result in fines, penalties, and legal actions against the business.

Reputation Management: A commitment to health and safety can enhance a store’s reputation. Customers are more likely to shop at a store they perceive as safe and responsible. On the contrary, negative incidents can lead to public backlash and harm a store’s image.

Cost Reduction: Implementing effective health and safety practices can reduce costs associated with accidents, injuries, and illnesses. This includes expenses related to workers’ compensation, medical bills, and lost productivity. It can also lead to lower insurance premiums.

Operational Continuity: Accidents and injuries can disrupt store operations. By preventing such incidents, a store can maintain a more consistent and efficient workflow.

Employee Morale: Knowing that their employer values their safety fosters a positive work culture and boosts employee morale. This, in turn, can lead to higher retention rates and a more committed workforce.

Sustainability: Health and safety practices can align with sustainability initiatives. Reducing waste, energy consumption, and hazardous materials usage can contribute to environmental responsibility.

To establish effective health and safety practices in store operations, consider the following steps:

Conduct regular risk assessments to identify potential hazards.
Develop and implement clear health and safety policies and procedures.
Provide adequate training to employees on safety protocols.
Promote a culture of safety, encouraging employees to report hazards and incidents.
Regularly inspect and maintain equipment and facilities.
Keep records of safety inspections, incidents, and training.
Stay up-to-date with local, state, and federal regulations.
Review and update safety policies and procedures as needed.

Remember that effective health and safety practices not only protect people but also contribute to the long-term success and sustainability of a store’s operations.