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Problems And Prospects Of Retail Stores (Supermarket)

(A Case Study Of Owerri Urban)

5 Chapters
|
78 Pages
|
8,977 Words

The landscape of retail stores, particularly supermarkets, presents a complex tapestry of challenges and opportunities. On one hand, the rise of e-commerce and shifting consumer preferences pose significant hurdles for traditional brick-and-mortar establishments, necessitating strategic adaptation to remain competitive in the market. Issues such as inventory management, supply chain disruptions, and rising operational costs further compound these challenges, requiring innovative solutions for sustainable growth. However, amidst these obstacles lie promising prospects for retail stores, including supermarkets, with the advent of technology-driven solutions such as data analytics, AI-driven personalization, and omnichannel retailing, enabling enhanced customer experiences and operational efficiencies. Additionally, the growing focus on sustainability and ethical consumerism opens avenues for differentiation and market positioning. By leveraging these opportunities and addressing inherent challenges through agile business models and strategic investments, retail stores can navigate the dynamic landscape and carve out a resilient presence in the industry, ensuring long-term viability and success.

ABSTRACT

This research project concerned the problems and prospects of retail shop (supermarket) in urban area of Imo State with special reference at Owerri Urban.
This project begins with introduction, background of the study, stating the origins mode of operation and how consumers embrace supermarkets. The statement of the problems scope and limitations follow this.
Chapter two where literature review both related and unrelated that helped in the work. Chapter 3 outlining the methodology the researcher adopted in undertaking the study.
Results of investigations conducted are presented and analyzed in chapter 4 under the leading findings
In chapter 5, the researcher summarized this work, made some recommendations and conclusion based on the findings setting out bibliography and appendix at the end rounded up the study.

TABLE OF CONTENT

Title page
Approval
Dedication
Acknowledgement
Abstract
Table of content s

CHAPTER ONE
INTRODUCTION
1.0 Background of study
1.1 The statement of problem
1.2 The objective of the study
1.3 Scope of the study
1.4 Research questions
1.5 The relevance of the study
1.6 Limitation of the study

CHAPTER TWO
LITERATURE REVIEW
2.0 Literature review
2.1 What is supermarket
2.2 Location of supermarket
2.3 Origin of supermarket
2.4 The population and its trends
2.5 General prospects of supermarkets
2.6 General prospects of supermarkets

CHAPTER THREE
RESEARCH METHODOLOGY
3.0 The observation method
3.1 Observation of some supermarket in owerri
3.2 Sambros shopping center
3.3 Jonnard supermarket
3.4. Population
3.5 Samples and sampling techniques
3.6 Sources of data
3.7.1 Primary source
3.7.2 Secondary sources
3.8 Method of data collection
3.8.1 Questionnaire
3.8.2 Oral interview
3.9 Procedure of data collection

CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.0 Data presentation and analysis

CHAPTER FIVE
RECOMMENDATION AND CONCLUSION
Conclusion
Summary
Conclusion
Recommendation
Bibliography
Appendix
Questionnaire

CHAPTER ONE

INTRODUCTION
1.1 BACKGROUND OF THE STUDY
A supermarket is a large store specializing in groceries with self-service and wide assortments according to Kotler (1995) this is a relatively large, low margin, high volume, self reliance operation designed to serve the customers total needs for food laundry and household maintenance products.
And according to Jerome (1988) it is a large retailing business until that sells mostly food and grocery items on the basic of low price, wide variety of assortments, self service and heavy emphasis on merchandize displays.
A supermarket is a departmentalized food store with minimum sales volume of one million or more per year in a variety of merchandize and in which the sales of food, much of which is on a self service basic plays the major role by F.E Okorie in his lecture note. The carry about 12,000 product items. According to the food marketing institute said that 2 million is the minimum annual sales volume for a store to be called a supermarket. It earns an operating profit of about 1% on the sales an 10% on 30,000 supermarkets, about 20 percent of all food stores sales.
Supermarkets also upgrade their facilities through more expensive locations, larger parking lots carefully planned designs architecture and décor, larger store customer services, such as check casting, rest rooms increased their promotional budgets.
Supermarkets are also planned, so that product can be located on the shelves easily. The store layouts make it easy for consumer to shop. This helps sell more products faster, reduce the investment in inventory, make stocking easier and reduces the cost of handling products, such efficient is very important because competitions is tough, net profit (after taxes) in grocery supermarket usually run a thin in percent (1%) of sales or loss.

1.2 STATEMENT OF THE PROBLEMS
Despite many advantages associated with owing and shopping is supermarket. The supermarket is faced with many problems arising from rapid increase in population, trading, income and education of inhabitants.
Other factors militating against the progress of supermarket operation include government policies and the local government bye-laws. Also the inhabitants buy mostly in the local markets (open market like Eke Ukwu owerri, owerri main market, Eke Amakohia, Nkwo orji) and including some other markets, because it is their belief that the hard earned naira can justified by serious bargaining or negotiation before payment.
Furthermore, consumers attitude is also one of the problems. The problems of this research work now is, problem militating against better patronage or supermarket operations.

1.3 THE OBJECTIVE OF THE STUDY
Supermarkets play an important role in the economy of any nation especially to the inhabitants in owerri urban. In an economy of abundance, the problem is not what to produce, but the appropriate channel to market the products to reach to final consumers. Supermarkets were established in owerri as a result of some marketing opportunities that have not been fully explored. There is need to explore the prospects and identify the main problem associated with supermarket operation in urban area of imo-state. A case study of owerri urban cannot be our emphasized. Therefore the objectives of the study can be stated as follows:
i. To identify those problems and prospects of retail stores (supermarket) in owerri urban of Imo-state, analyze then and determine the key factors for their continued success of failure.
ii. To access the technical economic and financial factors affects supermarket operations is owerri urban.
iii. To get insight into merchandize assortments their width, depth, pricing and promotional strategies of supermarkets in Owerri urban of Imo state.
iv. To know the food shoppers attitude to supermarkets.
v. To assess the socio-economic justification for embarking on such a ventures in owerri urban.
vi. Finally the objectives of the study will explore the availability of manpower market and organizational liability of supermarket in general.

1.4 THE SCOPE OF STUDY
The study will cover with problem and prospects of supermarket operations with a special reference of supermarkets in owerri urban area Imo-state.

1.5 RESEARCH QUESTIONS
The following research questions will be used the project.
1. Does supermarket patronage reduce risk of buying adulterated goods?
2. Does the supermarket provide variables than general stores?

1.6 THE RELEVANCE OF THE STUDY
1. This work will help enhance the operation of operators by bringing innovations.
2. This work will enrich my understanding of the value of supermarket as market sources.
3. It will also be an improvement of related studies on supermarket operations by scholars of purchasing and supply.

1.7 LIMITATIONS OF THE STUDY
The research would be happy surveying the supermarket but due to time factors, financial constraints academic loads and distance from my limitations to the project.
TIME FACTORS
Semester is sometime so short that it leads to crash program, this affecting time allocation for projects.
SOCIAL FACTORS
This as well lead to some problems in project writing due to so many social activities surroundings the semester.
Last but not the least is the financial constraints which is hindering the proper success of project.
Secondly, that the location must be economical in terms of cost compared with the sales volume. That the area for location would not cost so much that the expense incurred. The site of location should be motorable, visible and should not be in obscure place that may be another effort to locate. Customer should not buy goods but also enjoy convenience. The customers would not want to put in great effort in order to buy goods that the supermarket carries. Therefore, the location of the store must have t be in a place accessible to the customer.

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Problems And Prospects Of Retail Stores (Supermarket):

Retail stores, including supermarkets, face a range of challenges and opportunities in today’s competitive business environment. Here are some of the key problems and prospects associated with retail stores, particularly supermarkets:

Problems:

Intense Competition: Supermarkets face fierce competition from both traditional grocery stores and online retailers. The growth of e-commerce and the entry of tech giants like Amazon into the grocery space have intensified this competition.

Price Wars: Price wars are common in the supermarket industry, which can lead to thin profit margins and put pressure on smaller retailers to match the prices of larger chains.

Supply Chain Disruptions: Supermarkets rely on complex supply chains to ensure a steady flow of goods to their shelves. Disruptions in the supply chain, such as natural disasters or global events like the COVID-19 pandemic, can lead to shortages and operational challenges.

Changing Consumer Preferences: Consumer preferences are evolving, with a growing demand for healthier, organic, and sustainable products. Supermarkets need to adapt to these changing preferences and stock a wider range of products.

E-commerce Competition: Online grocery shopping is on the rise, posing a threat to traditional supermarkets. Many customers now prefer the convenience of ordering groceries online and having them delivered to their doorstep.

Labor Costs: Labor costs, including wages and benefits for employees, can be a significant expense for supermarkets. Rising labor costs due to minimum wage increases and labor shortages can impact profitability.

Environmental Concerns: Supermarkets are under pressure to reduce their environmental footprint. This includes reducing food waste, using sustainable packaging, and implementing energy-efficient practices.

Prospects:

Convenience: Supermarkets offer a convenient one-stop shopping experience where customers can find a wide variety of products under one roof. This convenience remains a strong selling point.

Innovation: Supermarkets can innovate to meet changing consumer demands. This includes offering online shopping and delivery services, incorporating technology like self-checkout kiosks, and using data analytics to personalize offers.

Private Label Brands: Supermarkets can develop and promote their own private label brands, which often yield higher profit margins compared to national brands.

Health and Wellness Trends: Supermarkets can capitalize on the growing demand for healthier food options by offering organic, gluten-free, and other health-conscious products.

Localization: Supermarkets can connect with their local communities by sourcing products from local farmers and artisans, promoting sustainability, and engaging in community outreach.

Omnichannel Retail: Supermarkets can integrate their physical stores with online channels to create an omnichannel shopping experience, allowing customers to seamlessly switch between in-store and online shopping.

Technology Adoption: Embracing technology, such as inventory management systems, data analytics, and customer loyalty programs, can help supermarkets streamline operations and improve customer engagement.

Sustainability Initiatives: Supermarkets can demonstrate their commitment to sustainability by reducing plastic waste, implementing energy-efficient systems, and promoting eco-friendly products.

In conclusion, while supermarkets face various challenges in a rapidly changing retail landscape, they also have numerous opportunities to thrive by adapting to consumer trends, embracing technology, and prioritizing sustainability. Success in the retail industry often hinges on a retailer’s ability to innovate and meet the evolving needs and preferences of consumers.