Promotion Strategies For The Marketing Of Educational Services

(A Case Study Of (Esut) Enugu State University Of Science And Technology)

Effective promotion strategies for the marketing of educational services involve a dynamic combination of targeted digital marketing, community engagement, and strategic partnerships. In the rapidly evolving landscape of education, utilizing online platforms, such as social media and search engine optimization, is essential to reach the target audience. Implementing engaging content that highlights the unique offerings of the educational services, including specialized courses and expert faculty, can captivate the attention of prospective students. Furthermore, fostering community engagement through events, workshops, and collaboration with local organizations creates a sense of belonging and trust within the community. Strategic partnerships with industry leaders and associations can enhance credibility and broaden the reach of the educational services. By employing a well-rounded approach that integrates digital marketing, community engagement, and strategic partnerships, educational service providers can effectively showcase their distinctive attributes and connect with a diverse audience, ultimately driving enrollment and success.

ABSTRACT

This work was on the Promotional Strategies for the marketing of educational Services in Enugu. (A case study of (ESUT) Enugu State University of Science and Technology

TABLE OF CONTENT

Title Page
Certification
Dedication
Acknowledgement
Abstract
Table Of Content

Chapter One:
1.0 Introduction

1.1 Background Of The Study
1.2 Statement Of The Problem
1.3 Objective Of The Study
1.4 Research Questions
1.5 Significance Of The Study
1.6 Scope Of The Study
1.7 Definition Of Terms

Chapter Two:
2.0 Literature Review

2.1 Use Of Out Reach/Satellite Campuses
2.2 Personal Selling And Esut
2.3 Publicity And Educational Institutions

Chapter Three:
3.0 Research Methodology

3.1 Introduction
3.2 Area Coverage Of The Study
3.2.1 Sources Of Data
3.2.2 Secondary Sources Of Data
3.2.3 Population Of The Study
3.3 Determination Of Sample Size
3.3.1 Sample Size For Staff
3.4 Method Of Data Analysis
3.5 Selections And Construction Of Research Instrument
3.6 Administration Of Questionnaire

Chapter Four:
4.0 Presentation Analysis And Inter-Presentation Of Data

4.1 Presentation And Analysis Of Data
4.2 Test Of Hypothesis

Chapter Five:
5.0 Summary Of Findings, Recommendation And Conclusion

5.1 Summary And Findings
5.2 Recommendations
5.3 Conclusion
Bibliography
Questionnaire

CHAPTER ONE

INTRODUCTION
1.1 BACKGROUND OF THE STUDY

The establishment of business including non-profit
organization and educational service requires that the firm make key decision.
This decision effects the total marketing programmes of the firm simply put the marketing strategy. However, one vital area of such decision which demand proper attention is the promotional strategies educational institution must initiate promotional policies and programmes to inform persuade, and educate it’s target audience of the existence of the organization and their services. Although creation of demand for a firms product services may be the ultimate objective.
The firms must put in place a set of activities aimed at stimulating demand for the services. This may involve determining the optimal combination of the promotional mix, advertising, sale promotion, personal selling, publicity, public relation, direct marketing and packaging to achieve its promotional objectives. The optimal blend is a function of the promotional resources, nature of the product just to mention but a few.
Adirika, Ebue and Nnolim (1996:35) see promotion as the component used by the organization to inform, educate, and persuade the market regarding their companies offerings, advertising personal selling, sales promotion, publicity and public relation and the major variable of promotion.
Promotion is a vital ingredient of survival and development without adequate promotion, product may not sold where they sell, their continuality is not in doubt.
The art and science of marketing promotion, which comprises of advertising personal selling sales promotion public relation and direct marketing is often associated with glamour and flamboyance.
Infact, most of the budget of some companies is spent on promotion because of the need to service in the competitive marketing environment (Oppo.J. (1972:201) confirm that the promotional tools to serve as supreme vehicle in competition and provide the only way a market researcher can hope to penetrate on established market. He went further to state that for a company must value the importance of promotion, educational institution engages in promotional activities in order to increase patronage.
With the proliferation of educational institution in Enugu State, there is the need to appraise the promotional strategies used by the educational institution in facing competition in the industry which is becoming keener everyday.
Manufacturers and producers of good and service including tertiary are now aware that promotion does not only inform and persuade but can strive towards profit making through increased sales. It is in this light of this importance attached to promotions these researcher seeks to look at promotional strategies the marketing of educational services with particular interest on ESUT operation in Enugu Metropolis.

1.2 STATEMENT OF THE PROBLEM
Inadequate customers patronage are often given by
entrepreneur as major cause of their failure. A careful review of their circumstances often reveals abnormal ignorance of need for promotional skill or deliberate neglect of the necessary strategies.
Quite often, marketers are very optimistic about sales (patronage) they conceive the wrong motion that their good will sell themselves forgetting that even the best product services still need to be stimulated in order to move out of the stores infact the creation of effective promotional strategies are on essential move towards creating a market. The above statement applies equally to tertiary institution. Despite the numerous advantages inherent in effective Dr-miro as a result of proliferations of educational institutions, and the battle to wine customer (students) there is need to take serious look at promotion as one of the survival strategies tools. Most of the potential students are not aware of educational institution like tertiary institution. This is as a result of many education al institution in the country and lack of coordinated promotional strategies .
In this project the researcher will look at the promotional strategies in the marketing of educational service with particular interest on ESUT – Enugu.

1.3 OBJECTIVES OF THE STUDY
The primary aim of the study is to evaluate the promotional
activities in the marketing of educational service in ENugu metropolis with particular interest on ESUT.
1. To determine the extent to which consumers were of educational in Enugu metropolis
2. To evaluate the promotional activities in tertiary institution in Enugu metropolis in order to determine the viability
3. To determine the impact of promotional strategies on consumers interest for educational services
4. To fined out it promotional activities of educational institution lead to increase desire for their service.
5. To determine the extent to which promotional activities educational services ahs achieved the institutions promotional objectives.
6. To determine the impact of promotional activities of consumer (students) on the patronage of institution
7. To examine the major set back on promotional activities of educational institution
8. To make appropriate recommendations based on the findings of the study

1.4 RESEARCH QUESTIONS
Based on the problem and objective of this study, the
following research question have been formulated.
1. Does promotional activities of educational institutions lead to increase awareness of the institution to its consumers?
2. does promotional law affect negatively on promotional activities of educational services?
3. Does promotional activity of educational institution lead to increase consumer (students) patronage?
4. To what extent does promotional activities adopted by these institutions in Enugu metropolis?

1.5 SIGNIFICANCE OF STUDY
Odo (1992) stated that significance of a study simply mean
how the different users and readers of the project will view the study. In the light of the above this study will be the great benefit to the operators of higher institution and most importantly (tertiary institutions) as the study will unveil some of the cost effective and efficient promotional game plan that could be adopted the boost or embrance the performance of their operations not only in Enugu metropolis but also within Nigeria.
Promotional consultant have been deprived of exellent performance in their operation because of scarcity and insufficient data and inadequate literature available in this research. This study went successfully completed and adequately supervise will be a addition to the essential literature needed in promotion and vital areas of marketing communication. Promotional practitioners and consultant will therefore use it extensively for reference. Above all this study will also be if beneficial to both the researcher and reader understanding in the areas, which could stir up further study. Based on the pre-group it become indisputable that the need for this study is worthwhile.

1.6 SCOPE OF THE STUDY
This study concentrated on promotional activities of tertiary
institution. However, due to the researchers predisposition and many other limitations, which could not allow this, the scope of this study has been narrow down to ESUT in Enugu metropolis.

1.7 DEFINITION OF TERMS
1. Promotional strategy: it is controlled integrated programme of communication method and material designed to present a company to prospective customer (Adirika, Ebue, Nnolim).
2. Advertising: Is a group of activities arming at an inducing dissemination of information in any paid no personal from consuming an idea product or service to compare action accordance with the import and identifiable sponsor.
3. Sale promotion public relation, the deliberate planed and sustained effort to establish and maintain. Mutual understanding between an organization and its public (Edoga and .
4. Direct marketing it an interaction marketing media to effect a measurable response
5. Personal selling face to face interaction with one or more prospective purchase for the purpose of making presentation answering questions and producing of order.
6. Public relations and publicity: A variety of programme designed to promote on protect a company’s image or its individual product.

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Promotion Strategies For The Marketing Of Educational Services:

Promoting educational services requires a strategic approach to reach your target audience effectively. Whether you are marketing a school, online courses, tutoring services, or any other educational offering, here are some promotion strategies to consider:

  1. Define Your Target Audience:
    • Understand the demographics, interests, and needs of your potential students or clients. Tailor your marketing efforts to address their specific requirements.
  2. Build an Online Presence:
    • Develop a professional website that showcases your educational services, faculty credentials, and course offerings.
    • Create social media profiles on platforms where your target audience spends time.
  3. Content Marketing:
    • Create valuable and informative content that demonstrates your expertise. Blog posts, videos, webinars, and ebooks can help establish your authority in the field.
  4. Search Engine Optimization (SEO):
    • Optimize your website and content for search engines to improve visibility and organic traffic.
    • Use relevant keywords that your audience is likely to search for.
  5. Email Marketing:
    • Build an email list and send regular newsletters, course updates, and educational content to your subscribers.
    • Use segmentation to send personalized messages to different groups within your audience.
  6. Paid Advertising:
    • Run targeted online ads on platforms like Google Ads and social media to reach a wider audience.
    • Use retargeting ads to remind potential students about your services.
  7. Social Media Marketing:
    • Share engaging content on social media platforms.
    • Use paid social media advertising to reach a larger and more targeted audience.
  8. Partnerships and Collaborations:
    • Partner with other educational institutions or relevant organizations to cross-promote services.
    • Collaborate with influencers or experts in your field for endorsements and joint projects.
  9. Online Reviews and Testimonials:
    • Encourage satisfied students to leave reviews on platforms like Google, Yelp, or specialized educational review sites.
    • Display testimonials on your website to build trust.
  10. Offer Free Workshops or Webinars:
    • Host free educational events to showcase your expertise and attract potential students.
    • Collect contact information from attendees for future marketing efforts.
  11. Referral Programs:
    • Create a referral program where current students can refer new students in exchange for discounts or other incentives.
  12. Community Engagement:
    • Engage with your local community by participating in educational fairs, workshops, and other events.
    • Sponsor or support local educational initiatives to build goodwill.
  13. Leverage Video Marketing:
    • Create engaging video content, such as course previews, tutorials, and student testimonials, and share them on platforms like YouTube.
  14. Analytics and Tracking:
    • Use analytics tools to track the performance of your marketing campaigns. Adjust your strategies based on data insights to optimize results.
  15. Mobile Optimization:
    • Ensure that your website and marketing materials are mobile-friendly, as many people access educational content on smartphones and tablets.
  16. Consistency and Branding:
    • Maintain a consistent brand image and messaging across all marketing channels to build recognition and trust.
  17. Unique Selling Proposition (USP):
    • Highlight what sets your educational services apart from the competition. Clearly communicate your unique value to potential students.
  18. Customer Support:
    • Provide excellent customer support to address inquiries and concerns promptly. Positive interactions can lead to word-of-mouth referrals.
  19. Feedback and Improvement:
    • Continuously gather feedback from students and use it to enhance your educational services and marketing strategies.

Remember that the effectiveness of these strategies may vary depending on your target audience, the nature of your educational services, and your budget. It’s essential to monitor your efforts, adapt to changing trends, and be patient as building a strong presence in the education sector can take time.