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Relevance Of Market Segmentation In The Effective Marketing Of Cosmetics Products

(A Case Study Of Unilever Nigeria Plc Aba Abia State)

5 Chapters
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103 Pages
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12,578 Words
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Market segmentation plays a crucial role in the effective marketing of cosmetic products by enabling companies to tailor their strategies to specific consumer groups. By dividing the market into distinct segments based on demographics, psychographics, behavior, and geographic location, cosmetic brands can better understand the diverse needs, preferences, and purchasing behaviors of their target audiences. This segmentation allows companies to develop customized marketing campaigns, product formulations, and packaging designs that resonate with the unique desires and lifestyles of different consumer segments. For instance, understanding the preferences of environmentally-conscious millennials for cruelty-free and sustainable products can inform the development of eco-friendly cosmetic lines marketed through digital channels and influencer partnerships. Similarly, recognizing the skincare concerns of aging baby boomers can guide the creation of anti-aging formulations promoted through traditional media channels and in-store experiences. By effectively segmenting the market, cosmetic brands can enhance customer satisfaction, strengthen brand loyalty, and ultimately drive sales growth in a competitive industry landscape.

TABLE OF CONTENT

Title page
Approval page
Certification
Acknowledgement
Dedication
Abstract
Table of content

CHAPTER ONE
Introduction
Background of the study
Statement of the problem
\objective of the study
Significant of the study
Scope and limitation of the study
Limitation of the study
Operational definition of the term
Reference

CHAPTER TWO
Literature review
Theoretical framework
The concept of administration
Skills of the effective business administration
Qualities of a good administration
Approaches to administration effectiveness
A brief history of nnpc
Organiozational structure
Draw-back on the nnpc administration
Gap in knowledge
Reference

CHAPTER THREE
Research methodology
Introduction
Research design
Sources of data collection
Method of data collection
Population of the study
Sampling techniqure
Validity and reliability of the measuring instrument
Method of data analysis

CHAPTER FOUR
Presentation and analysis of data
Introduction
Presentation of data
Analysis of data
Analysis of data
Reference

CHAPTER FIVE
Summary of findings, recommendation and conclusion
Summary
Conclusion
Recommendation
Reference
Bibliography
Appendix
Questionnaire

CHAPTER ONE

INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Effective business administration is a topic great concern to manager administration, employees, and the general public. Good administration is essential to government, to business and to countless group and organization that shapes the way which lives workers and play. Many managers believe that administration is the major determinant of organizational success. This brief can be seen in the thousands of naira spent annually by companies on administrative programmes.
Government has been weakened in some countries due to bad administration. There is such comments is “he is a very effective administration, the company failed because it lacked effective business administration, the country lacked effective administration, and administration makes the difference between success and failure.
In the achievement of organizational goal and objective of any organization an effective business administration is obviously an important ingredient other act as a complaint to the achievement of the organization goals of any organization. If there is no effective business administration most organization goals and objective may not be adequately realized.
When administrators who are professional in their respective field are involved in the management to a company, the impact on the achievement is easily noticeably. This becomes a dynamic force in most sector of business administration.
In commerce, similar attempts are directed toward, appointing managers who will be able to run the organization effectively and efficiently for the achievement of organization goals.
With the presence of effective business administration, there are efficient and effective management off government enterprises to perform up to expectations. Like most of the other tool for achieving organizational goals and effective business administration is falled with some constraints which prevent some enterprises from achieving their normal goals and objectives. Also not management is not even aware of the exact constraints to the effective business administration. the exigency of the situation created by effective business administration encourage research on the issue of “ effective business administration as a tool for achieving organizational goals” the dream of improving government enterprises can only be achieved through effective and efficient administration and it is an account of this that work is embarked.
As a result of this NNPC as government owned enterprises has therefore been selected as a case study for this research. This work when completed is expected to help companies whether in the oil sector or non oil sector , private or government owned to understand and manipulate effective business administration in achieving organizational goals.

1.2 STATEMENT OF THE PROBLEMS
There are so many problems that hinder the NNPC for the achievement of the organizational goals and objectives .these problems are
PLANNING: this is regarded as one of the crucial element aspects of the administration function of the chief executive . This concerns working out broad outline, the things that must be done in an organization and also involves the forecasting of the problem in the administration of NNPC for the achievement of its organizational goals. The political interference in the business of NNPC does not allow for effective planning of the business.
STAFFING: it concerned with the personal function of devising effective system of recruiting, training and providing favourable condition for work. NNPC does not have proper staffing personal a being affected by the activities of politicians. The leader of NNPC appoints unqualified personnel’s to fill some important or key post in the NNPC management who has nothing to contribute to the growth and development of cooperation.
DIRECTING: it involves making appropriate decisions ad seeing that such decision are embodiment in order and instructions in an way to ensure effective and efficient enterprises aimed at achieving predetermined goals of an organization. Due to unqualified personnel seen in the management and administration of NNPC, giving directions or directive becomes difficult as communication is had to pass through because of the lack of experience in office. This is a bane to the development of NNPC.
BUDGETING: the function of the executive forms the head mark of his position because administration cannot be separated from fiancé. Their task is concerned with accounting and costing of financial management. It can be seen that no sectors no ministry even government owned business is free from corruption . NNPC is filled with corrupt practice which hinders it function as result of bad administration which has assumed a great dimension in the business of NNPC.

1.3 OBJECTIVE OF THE STUDY
The aim of this research is to determine through empirical investigation and analysis these factor considered as:
1. To determine whether effective business administration affects the achievement of organizational goals.
2. To determine the possibility of achieving the goal and objective of an organization through it’ administration
3. To unfold the roles play by effective and efficient administration in achieving organizational aims and objectives
4. The extent in which the effective business administration in the work place is a function of many viable which collectively help manage to contribute toward the aims and objective of the organization.

1.4 RESEARCH QUESTIONS
1. to what extents does effective business administration effects achievement of organizational goals
2. is the success of an organization a large extent tightly dependent in the quality of its administration
3. Does it mean that without the help of an efficient and effective business administration on organization cannot achieve its predetermined goals and objective?
4. To what extent effective business administration assist managers in achieving predetermine aims and objective of the organization?

1.5 SIGNIFICANCE OF THE STUDY
Proper evacuation of effective busies administration as a tool for achieving organizational goals and objectives and the finding resulting from the efforts shall undevotedly and the company or enterprises involved to do better and the result of the study could also provide basis for important of government and private enterprises.
The company involved can employ the techniques more effectively to ensure optional result. the outcome of this study is also expected to contribute to the expansion of his total knowledge base in this aspects of the study.
Another aspect is that this study will offer a basis for the future research who will find and use their study as a reference national when analyzing other issue related to their.

1.6 SCOPE OF THE STUDY
This study examines the role played by effective business administration in achievement of organizational aims objective. It’s limited to cover the port-Harcourt zone, which is divided in two sector, they are the zonal effective of the Moscow. Road and the refinery of elema fields. It also raise some problem uncounted in the cruses of the study ad more solution to them which will improve the achievement of organizational objective of NNPC.

1.7 LIMITATION OF THE STUDY
In this research work, there is doubt that some problem war encounters which affected the progress of the research; it was difficult to get permission to be allowed to collected data from the corruption, several roads to get permission from the public relation office.
Some worker declined and other reluctant to discuss information needed with reason that is greatest their ethnic. Also there was problem of cost I managed to up date from different success . however most of the other problem were reduced by the presentation of my identifying card, letter of identification from my school my being friendly with them as well as explaining the aim of the research.

1.8 OPERATIONAL DEFINITION OF THE TERM
In order o avoid confusion in this work some basic terms on which our discussion are predicted are defined or given clarification as used in this work.
1. GOVERNMENT OWNED ENTERPRISES: this is the same as state enterprises. These are enterprises established and run by the government, according to Ukwu (1989:16) are the “the whole range of business in which government ha controlling interest.
2. ORGANIZATIONAL STRUCTURE: Mac Faland (1970:103) denied organizational structure as “the pattern of network of relationship between the various positions and the position bodies” he further maintain tat both formal and informal organization posses structure, the former being defined by executive discussion and the informal developing out of interactions and sentiment of particular individual comprising the organization .
3. EFFICIENCY: the degree of effectiveness with which something is done of the persons who does it . technically, it could also be defined a the ratio of the work done to the work needed.
4. EFFECTIVENESS: this refers to anything that moves or extends to move a person to course of action. Motivation release a stimulus which creates drives, which is in turn reformed by the offer of reward of kind or another.
5. MORALE: this refers to favourble attitude on the past of a member or member of group towards it’s goals and leadership. It is a social device for efficiently accomplishing some stated purposes through group means

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Market segmentation is highly relevant and essential in the effective marketing of cosmetics products. Cosmetics is a vast and diverse industry that caters to a wide range of consumer needs and preferences. To successfully navigate this market, companies need to understand their target audience and tailor their marketing strategies accordingly. Here are some key reasons why market segmentation is crucial in the cosmetics industry:

  1. Diverse Customer Needs and Preferences: Consumers have diverse needs and preferences when it comes to cosmetics. Some may prioritize skincare, while others focus on makeup. Some may prefer organic and natural products, while others may be more interested in high-end luxury cosmetics. Market segmentation helps companies identify and target specific customer segments with products that align with their preferences.
  2. Customized Product Development: By segmenting the market, cosmetics companies can develop products that cater to the unique needs of each segment. This allows for the creation of specialized product lines, such as skincare products for sensitive skin, anti-aging solutions, or makeup for specific skin tones.
  3. Targeted Marketing Communications: Effective marketing relies on delivering the right message to the right audience. Market segmentation enables companies to craft tailored marketing campaigns that resonate with specific customer groups. For example, advertisements targeting young consumers may focus on trendy makeup looks, while campaigns targeting older demographics may emphasize anti-aging benefits.
  4. Efficient Resource Allocation: Marketing budgets are limited, and allocating resources wisely is crucial. Market segmentation helps companies allocate their resources more efficiently by concentrating efforts on segments with the highest potential for sales and profitability. This prevents wastage of resources on audiences that are unlikely to convert.
  5. Competitive Advantage: In a highly competitive market like cosmetics, understanding customer segments better than competitors can be a significant advantage. Companies that can identify and serve niche markets effectively can differentiate themselves from competitors and build customer loyalty.
  6. Product Positioning: Market segmentation aids in product positioning by helping companies determine where their products fit within the market. Whether a company aims to be a premium brand, a budget-friendly option, or a leader in sustainable cosmetics, segmentation provides insights into the most appropriate positioning strategy.
  7. Customer Relationship Building: Understanding the unique needs and preferences of different customer segments enables companies to build stronger relationships with their customers. Providing personalized recommendations, product information, and offers can enhance customer loyalty and retention.
  8. Adaptation to Changing Trends: The cosmetics industry is constantly evolving with new trends, ingredients, and consumer preferences. Market segmentation allows companies to stay agile and adapt to changing market dynamics more effectively by tailoring their offerings to emerging trends.

In conclusion, market segmentation is a crucial strategy in the cosmetics industry to effectively target customers, customize products and marketing efforts, allocate resources efficiently, and gain a competitive edge. By understanding and catering to the diverse needs of different customer segments, cosmetics companies can enhance their chances of success in this dynamic and highly competitive market.