Role Of Middlemen In The Channel Of Distribution

(A Case Study Of Emenite Nigeria Limited Emene)

5 Chapters
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79 Pages
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8,736 Words
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Middlemen play a crucial role in the channel of distribution, serving as intermediaries between producers and consumers. Their functions are diverse and include aspects such as distribution, promotion, financing, risk-taking, and market information dissemination. Distributors, wholesalers, and retailers form the backbone of this network, facilitating the movement of goods from manufacturers to end-users. Distributors bridge the gap between producers and wholesalers, ensuring efficient delivery and inventory management. Wholesalers buy in bulk from manufacturers and sell smaller quantities to retailers, thereby reducing the burden on producers and providing convenience to retailers. Retailers, the final link in the chain, interact directly with consumers, offering products in convenient locations and providing essential services such as product selection and after-sales support. These middlemen also play a pivotal role in market expansion and penetration by reaching geographically dispersed consumers and catering to their diverse needs and preferences, thus driving economic growth and consumer satisfaction.

ABSTRACT

This study concentrated on the role of middlemen in the marketing of building materials in Nigeria (A case study of Emenite Nigeria Ltd, Emene, Enugu). The researchers set out with the following objectives. To find out if middlemen make building materials available in Enugu State. To determine if middlemen should be eliminated in the distribution and marketing of goods. Primary and secondary data were collected to solve the research problem. Questionnaire were used as research instrument. The population of study comprised of the customers, middlemen and relevant staff and management of Emenite Nigeria Ltd Emene, Enugu State. In organizing and Emenite presenting the data collected, tables, frequencies and percentages were used. Based on this, the researcher recorded the following findings. Those middlemen perform indispensable functions in the marketing of the building materials. It is discovered that Emenite gives credit to their distributors and their distributors gets their products directly from the company. In view to these findings the researchers made the following recommendations. Price control board should put in place to monitor the activities of middlemen, so that they can not see above reasonable price. Seminars and work shops should be organized for distributors, these will enable them to know the dos and don’ts involve in the distributing the building materials. It is the research, the companies will not serve their customers effectively but will also enjoy sustained growth and make more profit.

TABLE OF CONTENT

Title Page
Approval Page
Certification
Dedication
Acknowledgement
Table of Contents
List of Tables
Abstract

CHAPTER I:
INTRODUCTION
Background of Study
Statement of Problems
Purpose of the Study
Research Questions
Significance of Study
Delimitation of the Study
Definitions of Terms

CHAPTER II:
REVIEW OF RELATED LITERATURE
An Overview of Distribution
Channel of Distribution
Channel conflicts
Channel objectives and Selection
Marketing Channels
Functions of Middlemen
Types of Middlemen
Brief History of Emenite Industries Limited
Summary of the Literature Review

CHAPTER III:
RESEARCHER METHODS
Research Design
Area of Study
Population of the Study
Determination of Sample Size
Sampling Technique
Instrument for Data Collection
Validation of Reliability of the Instrument
Method of Data Analysis

CHAPTER IV:
DATA ANALYSIS AND RESULTS
Presentation and Analysis of Data

CHAPTER V:
DISCUSSION OF FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS
Summary of Findings
Conclusions
Recommendations
Suggestion for further study
Limitations of the Study
REFERENCES
APPENDICES

CHAPTER ONE

INTRODUCTION
Background of the Study
Physical distribution overriding goal is to ensure that the right productions got to the consumer at the right place, time and conditions desired by them. Actually production is not complete until the goods gets to the consumers for whom they are meant. Getting goods to the consumers usually involves a system of inter-company and inter-company relationship that would satisfactorily arrange for and deliver goods to the consumers. A basic element of the system is the channel of distribution.
A product may be in the market, but it will be little or more use to the consumers, if these products cannot be located.
This is concerned with the place, where the users can acquire these goods or services for use when the need arises.
Distribution is the flows of good from the producer/manufacturer to the en users through the channels of distribution, which is made up of middlemen; distribution of goods and services has been an essential aspect of marketing in our lives.
Though it was not recognized earlier, distribution in the 90’s is the most important link for acquiring goods and services from the producers to the final consumers even with a so ring inflationary period which may break all records in the short history of Nigeria, distribution still is vital to the continued existence of business.
According to Olakunori (1999:56) noted that middlemen considerations is the attitude of middlemen or intermediaries towards a company’s products, their availability in the desired target market, ad the extent to which the functions and services they perform meet the desire of the company would greatly determine thee extent to which it would employ them for distributing its products. If a manufacturer is not willing to satisfy the demand of established middlemen, it may have to distribute its product to customers by itself. Sometime, the particularly type of the middlemen desired by a manufacture may be available. In such a situation, it may have to distribute its products directly. But where middlemen are co-operative, experienced and have no exclusive arrangement or territorial restrictions, the manufacturer may prefer to use them rather them dealing directly with final consumers.
Producers on their own engage in the distribution of their products. But when the demand for these products increases, they found out that there wasn’t enough time, energy and expertise needed for effective distribution.
According to Kotler (1989:349) channel of distribution is the set of firms and individual that takes little or assists in transferring little to goods or services as it move from the producer to the final consumers or individual user. Due to the development to the economy, retailers began to specialize.
The wholesalers now buy in bulk from a large number of producers to sale to the retailers. This was how middlemen come into the scene as link between the economies advances the need for agents, distributors, and broker etc. spring into the chain of distribution.
Building material need to be available because of its importance in providing one of the basic necessity of life (housing) it is because of importance of the middlemen in making these products available to its users that the researchers makes a critical look at the contribution of middlemen in the marketing of building material in Nigeria with emphasis on Emenite operation within Enugu Metropolis.

Statement of the Problem
The importance of middlemen in the marketing of goods and services including building material need not to be over emphasized. Building material are made available by the middlemen but the activities of this middlemen leaves much to be desired. The have been accused of unhealthy business practice. Most of them are cheats, selling building material at discriminatory prices. Most of them sale at high prices than the company stipulated price.
Middlemen have equally been accused of boarding of material and at the same time, most are of them are appointed on the basis of man, therefore lack marketing basis skill.
At times one can find that there are a lot of middlemen in the chain of distribution of building materials.
All these ill activities of middlemen have affected the sale of building materials. Thus this study looks at these problems in order to find solutions.

Purpose of the Study
This research work has the following objective:
1. To find out if middlemen make a building materials available in Enugu State.
2. To fond out the impact of the activities of middlemen on the profit of building materials.
3. To determine if middlemen are important link between the producer and consumer
4. To evaluate criticisms against middlemen in order to determine their important in availability in marketing of goods.
5. To recommend solutions on how to improve the functions of middlemen in the marketing of building material.

Research Questions
1. Do middlemen make building materials available in Enugu State?
2. Can middlemen be eliminated in the marketing of building materials in Enugu State?
3. To what extent do middlemen activities affect positively the price of building materials in Enugu State?
4. Middlemen should be eliminated in the distribution of building materials in Enugu State.
5. Do middlemen activities affect positively the marketing of building materials in Enugu State.
6. To what extent do the activities of middlemen impact positively on the profit of Emenite.
7. Are middlemen important link in the distributing of building materials?
8. Are middlemen important link between producers and consumers of building materials?

Significance of the Study
This study is not just a mere academic exercise. It holds immense benefits. Hence the study will be very significance to the marketing of building materials most importantly in Nigeria which is faced with myriad of building materials problem due it its under developed nature and structure. Among these problems include the inadequate and dilapidated nature of its distribution network.
This study will structure a more efficient distribution system that could be adopted in the marketing of building materials.
Again building materials company and middlemen stand to benefit greatly from their study. This is because the study will critically investigate some of the distribution problems encountered in making the commodity available to users at an affordable prices.
Other groups that stand to benefit from the study are the low-income earners. This is because the study unveils any undue influence of the middlemen in the distribution of the commodity with a view to recommending a cost effective strategy of distributing the material.
It is beneficial to both the readers and researchers as the information contained will form a body of knowledge that will widen their horizon of under standing of the study which could stir up further enquiry.

Delimitation of the Study
This study will only investigate the role and activities of middlemen its influence on the price of building materials with particular note on Emenite operations within Enugu Metropolis.
Definition of Terms
Channel structure: This reveals the kind of participants involved in the production, distribution and ultimate use of a product. It shows the nature of the linkages connecting the producers, the middlemen and the consumers, according to Adirika Ebul and Nnolim (1997:220).
Conflict in the channel: According to Kotler (2000) is the disagreement between members interpretation of goods, amount of margin to be enjoyed and over levels of gates, selling efforts etc.
Distribution Channel: This is an inter-organizational system comprised of a set of inter independent institutions and agencies in valued with the task of moving any thing of value from its point of production, conception, extractions to a point of consumption. According to Adirika Esuel and Nnolim (1997:219).
Metropolis: A large city, especially the chief city of a country London is an England metropolis, overcrowding is a problem in our metropolis; since we come from a small village we think every small town is a metropolis.

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Role Of Middlemen In The Channel Of Distribution:

Middlemen, also known as intermediaries, play a crucial role in the channel of distribution, which refers to the path that a product takes from the manufacturer to the end consumer. These intermediaries bridge the gap between producers and consumers, facilitating the efficient movement of goods and services through the supply chain. Here are some key roles that middlemen play in the distribution process:

  1. Information Gathering and Dissemination: Middlemen gather valuable market information about consumer preferences, trends, and competitor activities. They then share this information with manufacturers, helping them make informed decisions about production, pricing, and product development.
  2. Matching Supply and Demand: Middlemen help match the supply of goods from manufacturers with the demand from consumers. They hold inventory and can adjust their stock levels based on fluctuations in demand, ensuring that products are available when and where consumers want them.
  3. Bulk Breaking: Manufacturers often produce goods in large quantities, but consumers often prefer to buy in smaller quantities. Middlemen help by breaking down these bulk quantities into smaller units that are more manageable for consumers. This process is known as bulk breaking.
  4. Assortment Creation: Middlemen create assortments by selecting and assembling a variety of products from different manufacturers. This allows consumers to find a diverse range of products in one place, simplifying their shopping experience.
  5. Transportation and Logistics: Middlemen handle the transportation and logistics of products from manufacturers to retailers and eventually to consumers. They have expertise in managing the physical movement of goods efficiently and cost-effectively.
  6. Warehousing and Storage: Middlemen often maintain warehouses where they store products before they are sold. This enables them to keep inventory readily available for immediate delivery, helping to minimize delays and ensure timely product availability.
  7. Financing: Middlemen provide financing options to manufacturers by placing orders and making payments in advance. This helps manufacturers manage their cash flow and production schedules.
  8. Risk Bearing: Middlemen take on certain risks associated with the distribution process, such as inventory holding costs, damage during transportation, and shifts in market demand. They often have strategies in place to manage and mitigate these risks.
  9. Market Access: For many manufacturers, especially smaller ones, gaining direct access to large markets can be challenging. Middlemen provide access to established distribution networks and markets, saving manufacturers the effort and expense of establishing their own distribution channels.
  10. After-Sales Services: Middlemen often provide after-sales services such as product installation, maintenance, and customer support. This adds value to the products and enhances the overall customer experience.
  11. Promotion and Marketing: Middlemen engage in marketing and promotional activities to attract customers to their retail locations or online platforms. They often have a deep understanding of local market dynamics and consumer behavior.

It’s important to note that the role of middlemen can vary depending on the specific industry, product type, and market conditions. Some industries might have shorter distribution channels with fewer intermediaries, while others may have more complex distribution networks involving multiple layers of intermediaries.