Roles Of Mobile Banking In Enhancing Customer Satisfaction In The 21st Century

(A Case Study Of Fidelity Bank Main Branch Maiduguri)

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Chapter One

INTRODUCTION
This chapter introduces the Roles Of Mobile Banking In Enhancing Customer Satisfaction In The 21st Century and its relevance, states the research problems, research questions, and objectives, provides a background of the study, and should also include the research hypothesis…

Chapter Two

LITERATURE REVIEW
This section presents a review of related literature that supports the current research on the Roles Of Mobile Banking In Enhancing Customer Satisfaction In The 21st Century, systematically identifying documents with relevant analyzed information to help the researcher understand existing knowledge, identify gaps, and outline research strategies, procedures, instruments, and their outcomes…

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