Roles Of Mobile Banking In Enhancing Customer Satisfaction In The 21st Century

(A Case Study Of Fidelity Bank Main Branch Maiduguri)

The Roles Of Mobile Banking In Enhancing Customer Satisfaction In The 21st Century Project Material

Chapter One

1.0 INTRODUCTION
This chapter introduces the Roles Of Mobile Banking In Enhancing Customer Satisfaction In The 21st Century and its relevance, states the research problems, research questions, and objectives, provides a background of the study, and should also include the research hypothesis.

Chapter Two: Literature Review

In this chapter, Roles Of Mobile Banking In Enhancing Customer Satisfaction In The 21st Century is critically examined through a review of relevant literature that helps explain the research problem and acknowledges the contribution of scholars who had previously contributed immensely to similar research. The chapter intends to deepen the understanding of the study and close the perceived gaps …

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Finance and related fields.