Strategies For Sustainable Service Quality Delivery In Hotel

A Case Study Of Selected Hotels In Ebonyi State

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Chapter One

1.0 INTRODUCTION
This chapter introduces the Strategies For Sustainable Service Quality Delivery In Hotel and its relevance, states the research problems, research questions, and objectives, provides a background of the study, and should also include the research hypothesis.

Chapter Two

2.0 LITERATURE REVIEW
2.1 Introduction
The chapter presents a review of related literature that supports the current research on the Strategies For Sustainable Service Quality Delivery In Hotel, systematically identifying documents with relevant analyzed information to help the researcher understand existing knowledge, identify gaps, and outline research strategies, procedures, instruments, and their outcomes…

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