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Impact Of Efficient Inventory Management In Hospitality Industries

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95 Pages
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13,428 Words
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Efficient inventory management in the hospitality sector is paramount for optimizing operations, enhancing customer satisfaction, and maximizing profitability. By implementing streamlined inventory processes, including real-time tracking systems and automated replenishment protocols, hotels and restaurants can minimize waste, reduce costs, and ensure product availability. This not only improves operational efficiency but also enhances the overall guest experience by preventing stockouts and delays. Additionally, effective inventory management enables businesses to better forecast demand, adjust pricing strategies accordingly, and maintain competitive advantages in the dynamic hospitality market. Moreover, by closely monitoring inventory levels and turnover rates, establishments can identify trends, identify popular items, and tailor their offerings to meet customer preferences, ultimately fostering loyalty and driving revenue growth.

ABSTRACT

As the topic states “The impact of effective inventory management in a hospitality industry” one will then assay that impromptu, manufacturing / hospitality industries, face a lot of inventory management problems. This is the around head of what the researcher tried to bring to force, to examine and analyze the possible causes to this problem.
The writer also defined the concept “Inventory management” and traced its origin and usage of methods applicable to its effective management. A step was also taken to suggest solutions by making constructive recommendations aimed at addressing the raised.
Some of the problems associated with inventory management are unavailability of raw materials; determination of optimum level of stock, as well as discrepancy between policy and practice in stock management.
In-depth research was conducted and the study retracted the need for management of inventory and its attendant benefits in chapter five.

TABLE OF CONTENT

Title page
Approval page
Dedication
Acknowledgement
Table of contents
List of tables
Abstract

CHAPTER ONE
1.0 Introduction
1.1 Background of the study
1.2 Statement of problems
1.3 Purpose of the study
1.4 The scope of the study
1.5 Research questions
1.6 Research hypothesis
1.7 Significance of the study
1.8 Definition of terms

CHAPTER TWO
REVIEW OF LITERATURE
2.1 Stock management and importance
2.2 Economic order quantity
2.3 Establishment of stock level
2.4 Stock valuation method
2.5 Summary of reviewed related literature

CHAPTER THREE
3.0 Research methodology
3.1 Research design
3.2 Area of study
3.3 Population of the study
3.4 Sample and sampling procedure
3.5 Instrument for data collection
3.6 Validation of the instrument
3.7 Reliability of the research instrument
3.8 Method of data collection
3.9 Method of data analysis

CHAPTER FOUR
4.0 DATA PRESENTATION AND RESULTS
4.1 Data presentation and results
4.2 Summary of results

CHAPTER FIVE
DISCUSSION, IMPLICATION AND RECOMMENDATION
5.1 Discussion of results
5.2 Conclusion
5.3 Implication of the research result
5.4 Recommendation
5.5 Suggestions for further research
5.6 Limitation of the study
References
Appendices

CHAPTER ONE

INTRODUCTION
1.1 BACKGROUND OF STUDY
The organization goal of most business enterprise includes survival and growth, fulfillments of social responsibility and realization or maximization of profits. This level returns enable the company to take advantage of business opportunities, undertake research programmes and innovations which will further increase investment portfolio in the long-run; prompt discharge of her social responsibilities and its economic obligation to the members of the company. In order to maintain this formidable position, it becomes imperative that positive attempts must be made to minimize operational capacity of the business, increase production capacity and efficient marketing of their products to the consumers. However, one of the problem ways of achieving the most desired efficiency in business management is through reducing operational cost to a bearable level.
One major component of this cost reduction concept in many manufacturing organization that deserves the attention of management is through reducing operational cost to a bearable level.
One major component of this cost – reduction concept in many manufacturing organization that deserve the attention of management is the investment in “INVENTORIES” otherwise known as stock in most business enterprise, inventory or stock budgeting is the largest single item in the current asset of an industry. Improper management of stock level often contributes to most business failures. Inventories are mostly inputs used in the manufacture of a product and the components of stock are raw materials, work in progress (WIP) and finished goods. Raw materials are those stored for further production. Work-in-progress (WIP) is send – manufactured products. They present products that need further processing before they become and work – in – progress facilitates production while stock of finished goods are required for smooth marketing operations. Considering the large sum of money work – in- progress and finished goods, it there the becomes imperative that these “stocks should be managed efficiently in order to avoid blutant waste of resources that would have been channeled to other capital budgeting and investment. Any non challant attitude towards the management of a company’s inventory will be tantamount to putting the progress of the firm in jeopardy.
The only way by which this risk can be effectively managed in a company is for the enterprise to install an efficient management information system (MIS) and sound inventory valuation system based on cost principle, No matter which method is adopted for prudent inventory management, my major concern is at a point where cost will be marched to maximum revenue and the ideal choice is the method at which marginal costs adds to the gross or periodic income. Given the level of inventories needed for the most successful merchandizing operation, the objectives of operational management is to advice on the lowest possible total cost of maintaining these inventories. This means employment of skilled labour and plant efficiency in the overall handling of inventories into and out of storage; planning and controlling of stocks by various departments.
There is an optimum level of investment for any capital whether it be cash, physical plant or inventories for example, the liquidity had by someone mighty be too large or small. The reasons for having excess liquidity or cash balance will be a function of financial sacrifice made by the members of the company. On the other hand, the reason for the meager resources of the company might be due to the poor credit rating of the firm. Therefore, a break – even point should be adopted for the efficient management of the firm’s assets. An optimum level of investment budgeting that will not create room for unnecessary wastes and as well guarantee satisfactory profits as long run investment profit. Consequently, inadequate inventory management usually disrupts production and remotely facilitates loss of revenue.
Moreover, excess stock level is contagious because it introduces risk of carriage and obsolesces.
However, the prime facise of this study is to establish the fact that poor inventory management is existent, device always of computation and valuation of stock; significance and recommend maintenance of this level which will eventually maximization of profits. Thus, the primary focus of this studious engagement is to discover and profound techniques that will effectively see to the adequate planning and controlling of inventories as it is practiced in NBL Enugu; the emphasis being placed on cost management. In taking this problem, a well organized method will be sold.

1.2 STATEMENT OF THE PROBLEMS
The problem of this study includes:
(1) Difficulties in determination of the optimum level of stock in inventory management
(2) How the level of influence in inventory of raw materials pad to inventory management
(3) Controlling of stock as a problem of stock management in hospitality industry
(4) Impacts of various departments towards the planning and controlling of stock in inventory management
(5) Effect of inventory valuation in hospitality industry

1.3 THE PURPOSE OF THE STUDY
The cardinal objective of this research study are
(1) To determine the usefulness of optimum level of stock in inventory management
(2) To find out the extent the level of influence in inventory of raw material paid to inventory management
(3) To ascertain the extent controlling of stock contributes to the stock management in hospitality industries
(4) To know the extent controlling of stock in various departments has contributed in planning of stock in inventory management
(5) To find out the extent of inventory valuation in hospitality industry.

1.4 THE SCOPE OF DELIMITATION OF THE STUDY
The study is to analyze the need for efficient stock management in hospitality industries in general but with particular reference to the Nigerian Bottling Company NBC Plc Enugu (NBL) PLC.

1.5 RESEARCH QUESTIONS
To guide this study five research questions were formulated as follows:
(1) To what extent does benefits being derived from maintaining stock at there optimum level in inventory management.
(2) To what extent does the level of influence in inventory of raw materials paid to inventory management
(3) To what extent does the controlling of stock contributes to the stock management hospitality industry
(4) To what extent does various department in hospitality industries help in contribution to planning and controlling of stock inventory management.
(5) To what extent does stock valuation hospitality industries.

1.6 RESEARCH HYPOTHESIS
After careful study and consideration of the subject – matter of the project, four hypotheses were formed.
HO1: There will be no significant difference (P < .05) at the HO1,
Probability level of 0.5) between the mean perception of accounts and stores department on the benefits derived from maintaining stock at there optimum level in inventory management.
HO2: There will be no significant difference (P < 0.05) at the probability
Level of 0.05) between the mean perception of accounts and stores department on the level of influence in inventory of raw materials to inventory management.
HO3: There will be no significant difference (P < 0.05) (at the probability
level of 0.05) between the mean perception accounts and stores department on how to control of stock contributes to the stock management in hospitality industries.
HO¬4: There will be no significant difference (P<0.05) (at the probability
level of 0.05) between the mean perception of accounts and stores department on the impact of various departments towards the planning and controlling of stock in inventory management.

1.7 SIGNIFICANCE OF THE STUDY
This study is significantly derived into the following reasons:
(1) The result of this study would help the management of NBC PLC Enugu in maintaining their stock at optimum level to enable them eliminate problems associated with inventory valuation and management
(2) The result will go a long way to alleviating problems of this nature by other hospitality industries especially breweries in planning and controlling of stocks to avoid wastages and risk of cash drain.
(3) The result would help the management of NBC PLC to avoid the danger point which is the excess stock level that introduces unnecessary cost and risk obsolesce.
(4) The research study would also create a foundation that will facilitate the under standing of need for stock valuation.
(5) It is hoped that result of the study will encourage other departments in NBC PLC to help in contributing data for planning and controlling of stock inventory
(6) This study will help inculcate new ideas to the management of various methods that can influence inventory acquisition to achieve effective and efficient inventory management.
(7) The result will definitely encourage hospitality industries to be sending their staff on courses and workshops to acquire new skills and update their knowledge on inventory management information technology and system.
(8) The result would help the management to NBC PLC Enugu to review their organizational goal and see the extent their objectives are being achieved.
(9) The result would help NBC Plc to asses their overall performance for possible modifications, policy strategies and economic growth.
(10) Finally, this study would copiously as work of reference to future researchers, while suggestions made in this study would serve as a rallying point on formative evaluation for the maximization and utilization of best brains for effective and efficient inventory management in NBC PLC Enugu.

1.8 DEFINITION OF TERMS
ORDERING COST: Ordering cost usually cost of denial cost of preparing a purchase order or production order and special processing and receiving costs relating to the number of orders processed.
CARRYING COST: Carrying cost of a desired rate of returns on the investment in inventory and costs of storage, breakage, obsolesce, deterioration, insurance and personal property taxes.
ECONOMIC ORDER QUANTITY: Economic order quantity is that size of inventory that will result in minimum annual costs of the item in question.
RE-ORDER LEVEL: This is the point of level that automatically triggers on new order of inventory or stock to replenish an exhausted order it is dependent on expected usage dumping.
SAFETY STOCK: This is the stock set aside to meet the demand of the customers in the course of production in case there is sudden usage of inventory beyond normal rate. The essence is to ensure that the industry does not run not of stock in a given period of time.
STOCK: A quantity of goods or anything that is kept or stored for use as need arises especially a quantity of raw materials, work – in – progress finished goods or supplies.
LED TIME: This is the internal between placing an order and receiving delivery.
STOCK CONTROL: Activities process or aimed at ensuring that quantities of stocks are such that satisfactory service level is maintained for all stock units while holding cost is minimized.
STOCK HOLDER: A firm or a person who has a specified type of stock (e.g. wholesaler that has stock of particular manufactured goods).
STOCK HOLDING COST: The cost incurred because at a stock of something is kept for a time e.g. the rent of storage space, the wages of a store keeper, the costs of stock records.
STOCK LEVEL: The magnitudes of stocks of something.
STOCK OUT: A state of having no stock of stocking keeping unit
STOCK CARD: This is the card made for each items of inventory held.
STOCK TAKING: Measuring the quantities of items of stock that an enterprise has in order to obtain accurate list of it.
STOCK TURNOVER: The ratio of the sales revenue of a firm for a period of the average value of its stock – in trade or stock of finished goods during that period.
VALUE ANALYSIS: Considering of a function of all the parts at the design of one of a firms product to see whether the changes in material manufacturing methods or design will increase the products value to the firm.
OBSOLENCE: The decline in the value of asset through external causes such as technological change, change in demand or change in fashion or taste.

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Impact Of Efficient Inventory Management In Hospitality Industries:

Efficient inventory management plays a crucial role in the success and profitability of hospitality industries such as hotels, restaurants, and other hospitality-related businesses. Here are some of the key impacts of efficient inventory management in these industries:

  1. Cost Savings: One of the most significant impacts of efficient inventory management is cost savings. By accurately tracking inventory levels and ordering just the right amount of supplies, businesses can minimize waste and reduce carrying costs. This includes avoiding overstocking, which ties up capital in excess inventory, and preventing understocking, which can lead to rush orders and higher procurement costs.
  2. Optimized Operations: Efficient inventory management ensures that the right products are available at the right time and in the right quantities. This helps streamline operations, reduce wait times for customers, and enhance overall service quality. Restaurants and hotels can avoid situations where they run out of popular menu items or essential supplies, leading to better customer satisfaction.
  3. Improved Cash Flow: Proper inventory management helps maintain optimal levels of inventory on hand. This prevents excess funds from being tied up in inventory, allowing the business to allocate resources to other areas, such as marketing, staff training, or facility improvements. This can contribute to improved cash flow and overall financial health.
  4. Enhanced Customer Experience: Hospitality businesses rely on delivering exceptional customer experiences. Efficient inventory management ensures that products and services are consistently available, preventing disappointments due to unavailability or delays. This positively impacts customer satisfaction and can lead to repeat business and positive word-of-mouth recommendations.
  5. Waste Reduction: Overstocking can lead to product spoilage, obsolescence, and wastage. By managing inventory efficiently, businesses can minimize such losses. Additionally, effective inventory control can help track expiration dates and prioritize the use of items that are nearing their expiry, reducing the likelihood of serving expired products to customers.
  6. Vendor Relationships: Efficient inventory management allows businesses to accurately forecast their needs and place orders with suppliers in a timely manner. This can lead to better relationships with vendors, potentially resulting in preferential pricing, discounts, and improved terms.
  7. Data-Driven Insights: Modern inventory management systems provide data and insights into consumption patterns, seasonal trends, and customer preferences. Businesses can use this data to optimize their offerings, adjust pricing strategies, and make informed decisions about menu planning, promotions, and other operational aspects.
  8. Compliance and Accountability: In industries where food safety regulations are stringent, efficient inventory management helps ensure that perishable items are stored and used within appropriate timeframes. This contributes to compliance with health and safety standards, protecting both customers and the business from potential liabilities.
  9. Resource Allocation: Efficient inventory management enables businesses to allocate their resources, including storage space and labor, more effectively. This can lead to optimized utilization of physical spaces, reducing clutter and improving overall organization.
  10. Sustainability: By minimizing waste and optimizing resource utilization, efficient inventory management contributes to sustainability efforts. Reducing unnecessary consumption and waste aligns with environmentally conscious practices.

In conclusion, efficient inventory management in the hospitality industry has far-reaching impacts on cost control, customer satisfaction, operations, and overall business success. It helps businesses strike a balance between having the right products available while avoiding excessive costs associated with overstocking and wastage.