Marketing Of Life Assurance Policies , Problems And Prospects

5 Chapters
|
50 Pages
|
7,206 Words
|

The marketing of life assurance policies presents both challenges and opportunities in today’s dynamic financial landscape. One of the primary hurdles is the ever-evolving regulatory environment, which demands stringent compliance measures, adding complexity to product offerings and distribution channels. Additionally, consumer skepticism and lack of awareness regarding the importance of life assurance can impede market penetration. However, there are promising prospects amidst these challenges. With the advent of digital technology, insurers can leverage data analytics and targeted marketing strategies to reach a wider audience. Moreover, shifting demographics, such as an aging population and increasing financial literacy, offer opportunities for tailored product development and innovative distribution models. By embracing technological advancements and adapting to changing consumer needs, the life assurance industry can navigate through challenges and unlock growth opportunities in the competitive market landscape.

TABLE OF CONTENT

Title Page
Approval Page
Dedication
Acknowledgement

Chapter One
1.1 Introduction

1.2 History And Development Of Life Assurance In Nigeria
1.3 The Need For Life Assurance Policy
1.4 Statement Of Problem
1.5 Purpose Of The Study
1.6 Significance Of Study
1.7 Scope Of Study And Limitation

Chapter Two
2.0 Literature Review

2.1 What Is Life Assurance?
2.2 Scope Of Life Assurance
2.3 Special Characteristics Of Marketing Life Assurance
2.4 Factors Affecting Life Assurance Market
2.5 Marketing Life Assurance Strategies
References

Chapter Three
3.0 Research Methodology

3.1 Sources Of Data
3.2 Ways Of Data Collection

Chapter Four
4.0 Data Presentation & Analysis

Chapter Five
5.1 Summary Of Findings

5.2 Conclusion
5.3 Recommendation
Bibliography

CHAPTER ONE

1.1 INTRODUCTION
In Nigeria, the issue of taking life assurance has been neglected, in the sense that at this present time, it is estimated that not up to two percent of Nigerians own life assurance policies. For this fact, the benefits and roles life assurance plays in this country is being viewed from a very cooked point thereby making it slightly visible. Moreover the life assurance industry has entered an era of accelerated changes as a result of increased competition in products and pricing within all insurance sectors. Hence professional marketing management is now pre-requisite, if a company is to return or advance its position in the competition hierarchy.

1.2 HISTORY AND DEVELOPMENT OF LIFE ASSURANCE IN NIGERIA
In life assurance programs, funds are accumulated though payments made by the assured persons called premium so that, should death occur, prior to a specified date or upon survival at an agreed period funds would be made available from the scheme to pay whatever benefits that are due.
The idea of assistance and association is not new to the Nigerian society. Various town and clan unions and social clubs, have various ways of showing benevolence to their bereaved number as discussed in earlier. It is customary for people to pay condolence visit and present as sympathy purse. These practices are similar to mutual life assurance.
However, life assurance as practiced today is part of the nation’s colonial heritage.
Obviously, the British introduced life assurance into Nigeria; hence the practice closely follows the British pattern.
The earliest colonial insurance interest in Nigeria was directed to general insurance of goods and cargo.
Few life businesses which trickled in were referred to British Home offices in London for processing. Only the affluent could afforded then because it was considered as enormous risk to insure person living in the topics and the cost of providing such life cover was very expensive and uneconomical.
With independence in 1960, life assurance started to change. African Alliance Assurance Company was incorporated as a joint venture between Nigerians and expatiates. It therefore became the first like specialist under write. Within the same period, the Nigerian universities management consultant indicated the development management consultant indicated the development of group life and pensions scheme in Nigeria. Before 1960, many Nigerians shunned the idea of effecting life assurance cover. They felt generally that the insurance agents were wishing them bade luck premature death and therefore would never have anything to do with insurance and their agents of death. Since then amazingly life assurance premium has grown from N25.2 million in 1925 to about N165.3 million in 1984.

1.3 THE NEED FOR LIFE ASSURANCE POLICY
Life offices advertise a wide variety of assurance contracts. Before choosing the kind of cover of take, the intending assured should first sit down and analyzes his needs. Life assurance has been said to be for those who live too long and those who die too soon. The needs of people in both categories can be met. Most salary earners and wage earners have other people dependent on them or likely to have such dependents some point in their lives. It may be parents, wife, child or even brothers and sisters.
Anyone with dependents is wise to ask himself what income his dependants will have if death should put an untimely and to his own salary payments. Even when allowances are made for nay existing capital resources and payments under national insurance or staff widows schemes where they exist the average man will find that his dependants are going to have seen tem enjoy. This means that his wife or mother will have to take up outside work again in her later years or that his children will be forced to forgo the higher education he had planned. In modern conditions, it is difficult to accumulate capital out to income because of high taxation and many men leave their wives nothing but a heavily mortgaged house and perhaps a few pounds of life assurance.
In one sense nobody lives too long but if is true that many survive after they have ceased to be capable of earning a living. Many others too do not want to be forced to go on working until an age went it is too late for them to enjoy their retirement and perhaps take up new interests. Some people for example single working women may have no one on whom to depend. It is all the more important for these to make provision for their later years. Here endowment assurance is particularly useful as with its aid they will be able to provide in their own life time a capital sum that can be used to buy a house or create an income for themselves.

1.4 STATEMENT OF PROBLEM
It is estimated that not up to two percent Nigerians own life assurance cover. T he potentials for growth is therefore not great. The problem of payment of benefits, lack of statistics, inability by underwriter to design policies which will meet their current changes in society, religions, liberalism, social clubs and the effect of insurance image in Nigeria all have contributed to the problems which tends to impede the rapid development of life assurance in the Nigeria society.
Again, the low demand for life assurance policy could be attributed to lack of public awareness, poor education and inappropriate marketing strategies.

1.5 OBJECTIVE/PURPOSE OF THE STUDY
In whatever one does he/she must have something in mind for during that very thing so this project work is no exception? The objective of the study is as follows
1. To create awareness of life assurance awareness to the insuring public.
2. To help the insuring public on the type of life assurance policy that will be of benefit to them.
3. To identify how insurers settle claims life offices.
4. To educate the insuring public about life assurance policies.
5. To help the intermediaries on effective marketing of life assurance.

1.6 SIGNIFICANCE OF STUDY
The study of the problems facing marketing of life assurance companies is significant in many ways, especially to the insurers, the life assurance intermediary and the insuring public.
Hence at the end of this study the insurers and the life assurance intermediaries will be able to identify the problem militating against effective marketing of life policy in the society. The study is also meant to highlight the need for adequate sales promotion methods advertising principle and understanding of the life assurance policy.
Finally, it point out the need for markets in the life assurance industry to appreciate the concept, strategies and application of marketing as a spring board for growth and also the need for them to work with actuaries on the life policies to specific target markets.

1.7 SCOPE OF STUDY AND LIMITATIONS
Although this study is set out to cover the entire insurance industries in Nigeria, constraint of time and money prevented me from visiting all the states of the federation.
Hence the study was carried out in a particular sector of Enugu State capital Enugu.

1.8 LIMITATION
Many problems were encountered during the study of this write up. For instance, some people were not willing to help especially through the interview methods. They always complained that they have no time.
Not only that, the short time allocated to the project and the programme of the semester work hinder my appreciate research of the project and also the semste4r work which had to go along at the some time when lectures will be going on to hinder the smooth running of the study.

Save/Share This On Social Media:
MORE DESCRIPTION:

Problems And Prospects Of Marketing Life Assurance Policies:

Marketing life assurance policies involves selling insurance products that provide financial protection and benefits to policyholders and their beneficiaries upon the insured’s death or other qualifying events. Like any industry, the marketing of life assurance policies comes with its own set of challenges and opportunities (prospects). Here are some of the problems and prospects associated with marketing life assurance policies:

Problems:

  1. Competition: The life insurance industry is highly competitive. There are many insurance companies offering a wide range of policies, making it challenging for any single company to stand out.
  2. Consumer Awareness: Many people do not fully understand the benefits of life assurance policies or may underestimate their importance. Educating potential customers about the value of life insurance can be a hurdle.
  3. Trust and Credibility: Building trust with customers is crucial in the insurance industry. Some insurance companies have faced issues with trust due to delayed claim settlements, fine print, or unethical practices, which can impact their ability to sell policies.
  4. Regulations: The insurance industry is heavily regulated, which can create compliance challenges and increase operational costs for insurance companies.
  5. Changing Demographics: Shifting demographics, including an aging population and changing family structures, can affect the demand for life insurance products. Companies need to adapt their marketing strategies to address these changes.
  6. Distribution Challenges: The distribution of life assurance policies can be a challenge. Insurance companies need to choose the right channels (e.g., agents, brokers, online platforms) to reach their target audience effectively.

Prospects:

  1. Growing Awareness: As people become more financially savvy and aware of the importance of financial planning, the demand for life insurance may increase. This presents an opportunity for insurance companies to market their products effectively.
  2. Technological Advancements: The use of technology, including artificial intelligence and data analytics, can help insurance companies target potential customers more precisely and streamline their operations, reducing costs.
  3. Customization: Tailoring life assurance policies to meet the unique needs of customers can be a selling point. Providing customizable options and flexible policies can attract a wider range of clients.
  4. Sustainable Products: With increasing environmental and social consciousness, there’s a prospect for marketing sustainable or socially responsible life insurance products, appealing to a specific segment of customers.
  5. Partnerships: Collaborating with other financial institutions, like banks or investment firms, can provide access to a broader customer base and offer bundled financial solutions.
  6. Online and Mobile Platforms: The growth of digital channels provides opportunities for insurance companies to reach a wider audience and simplify the buying process through online and mobile platforms.
  7. Emphasis on Customer Service: Delivering excellent customer service and a transparent claims process can help build trust and loyalty, ultimately driving more sales through word-of-mouth recommendations.

In conclusion, while marketing life assurance policies comes with challenges, there are also several prospects for growth and success. Successful insurance companies will need to adapt to changing market conditions, embrace technology, and prioritize customer-centric strategies to thrive in the industry.