Quality Management Systems And Organisational Behaviour

In Unity Bank Plc

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Research Questions

What are the existing QMS framework at Unity Bank, including its structure, processes, and alignment with international quality standards?.

What are the challenges faced by Unity Bank in implementing QMS and explore the factors contributing to these challenges, such as regulatory compliance, resource allocation, and organizational culture?.

What are the perceived benefits of QMS implementation at Unity Bank from the perspective of employees, management, and customers?.

What are the organizational behavior issues within Unity Bank, focusing on leadership effectiveness, communication channels, employee motivation, and their impact on organizational performance?.

Hypothesis Of The Study

Hypotheses One

Ho: There is no significant difference in the existing QMS framework at Unity Bank in terms of its structure, processes, and alignment with international quality standards.

Hi: The existing QMS framework at Unity Bank shows significant differences in its structure, processes, and alignment with international quality standards.

 

Hypotheses Two

Ho: The challenges faced by Unity Bank in implementing QMS are not significantly influenced by regulatory compliance, resource allocation, or organizational culture.

Hi: The challenges faced by Unity Bank in implementing QMS are significantly influenced by regulatory compliance, resource allocation, or organizational culture

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The entire research work (from chapters 1 to 5) of the Quality Management Systems And Organisational Behaviour is intended solely for academic research purposes and should be used as a research guideline or a source of ideas. Copying the entire ‘Quality Management Systems And Organisational Behaviour’ project work verbatim or submitting it as your own to your school constitutes unethical academic behavior and UniProjects don’t encourage it.