Study On The Role Of Front Office In The Management Of Customers Expectation

(A Study Of Grandus Hotel, Aba Abia State)

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Chapter One

INTRODUCTION
This chapter introduces the Study On The Role Of Front Office In The Management Of Customers Expectation and its relevance, states the research problems, research questions, and objectives, provides a background of the study, and should also include the research hypothesis…

Chapter Two

LITERATURE REVIEW
This section presents a review of related literature that supports the current research on the Study On The Role Of Front Office In The Management Of Customers Expectation, systematically identifying documents with relevant analyzed information to help the researcher understand existing knowledge, identify gaps, and outline research strategies, procedures, instruments, and their outcomes…

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Related Field(s):

Hotel Management (105), Hotel and Tourism Management (85), Tourism and Event Management (84), Tourism Studies (84), Transport and Tourism (84)

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This Study On The Study On The Role Of Front Office In The Management Of Customers Expectation Is Relevant To Students And Researchers In Hotel and Tourism Management
Hotel Management
Tourism and Event Management
Tourism Studies
Transport and Tourism And Related Fields.