Organizational Reward System And Its Impact On Staff Productivity

(A Case Study Of Nnpc Ph)

4 Chapters
|
74 Pages
|
9,233 Words

The organizational reward system plays a crucial role in shaping staff productivity and motivation within a company. When designed effectively, it can serve as a powerful tool for encouraging desired behaviors and outcomes among employees. By offering incentives such as monetary bonuses, recognition, career advancement opportunities, and non-monetary rewards like flexible work schedules or additional time off, organizations can create a positive work environment that fosters engagement and high performance. A well-structured reward system not only acknowledges individual and team achievements but also reinforces organizational values and goals, aligning employees’ efforts with the company’s objectives. Moreover, it can enhance job satisfaction, increase retention rates, and stimulate innovation and creativity among staff members. However, the impact of the reward system on staff productivity depends on various factors such as fairness, transparency, and consistency in reward allocation, as perceived inequities or biases can undermine its effectiveness and demotivate employees. Therefore, organizations need to continuously evaluate and adapt their reward strategies to ensure they resonate with employees and contribute positively to overall productivity and organizational success.

ABSTRACT

The main basis for wore Productivity and better performance is the satisfaction of this needs and ambition infact, what a worker expects from doing good job are job secretary recognition, praise and fair treatment, five supervisor and compensation and justice. The achievement of variables company, employee’s satisfaction also serves as an incentive to efficient and effective performance and probably higher Productivity.
The study therefore will attempt to charity the various reward system in the Nigerian National Petroleum Corporation (NNPC) with a view to establishing their effect on the Productivity of staff. It also intended to find out whether there is any relationship between reward and performance of staff in the corporation.

TABLE OF CONTENT

Title page
Approval page
Dedication
Acknowledgment
Abstract
Table of contents

Chapter One
1.0 Introduction
1.1 background of the study
1.2 Statement of the problem
1.3 Objective of the study
1.4 Significance of the study
1.5 Research questions
1.6 Scope of limitations of the study
1.7 limitation of the study
1.8 Definition of terms

Chapter Two
2.0 Literature review
2.1 Historical overview
2.2 Reward scheme
2.3 Motivation and motivational factors
2.4 Motivation of the Nigeria workers
2.5 Organizational reward and staff productivity
2.6 Motivation and how they relate to the Nigeria work environment
2.7 Criticism of the above three motivation theories (Maslow, Herzberg and victor Vroom theory of motivation

Chapter thee
3.0 Research methodology
3.1 Introduction
3.2 Population and sample size
3.3 Sources of data
3.4 Method of data collection
3.5 Validity and reliability of instrument
3.6 Method of data analysis

Chapter four
4.0 Presentation, analysis and interpretation of data
4.1 Introduction
4.2 Method of data analysis

Chapter five
5.0 Summary of findings, conclusion and recommendation
5.1 Summary
5.2 Conclusion
5.3 Recommendations
Bibliography
Appendix
Questionnaire

CHAPTER ONE

INTRODUCTION
1.1 BACKGROUND OF THE STUDY
It is a common knowledge that organization be it business concerns, mutual benefit associates, required their employees workers to perform well and behave in certain ways if the organization wants to survive and achieved its aims the various forms of behavior and attitudinal disposition which organization require of their employees in order organization require of their employee in order to realiz\e set o goal depend on the kind of reward and incentive existing in the organization.
Organization reward system refers to the ways and modalities by which workers in an organization can be motivate or individual to put more efforts that will lead to attainment of the organization goals. Kit is also seen as those motivational tools which an organization adopts Productivity. These rewards or incentive vary from one organization to another and they include the following: advancement opportunities in the company, job security, good salary wages, adequate medical facilities, canteen, services housing, transport, vacation and holiday practice, company attitude towards employee, physical working condition such as office commodation etc.
Management involves motivating people and any human Productivity inevitable leads to the question of incentives and rewards. To most people an incentive implies money any reward but this is not necessary so incentives and reward maybe financial and non-financial. It has to be mentioned here that incentives reward are used for few main purposes.
a. To persuade people to come work.
b. To encourage people to work hard while they are at work.
c. To help people and identify themselves with the objectives of the organization.
d. To show management appreciation of the employee’s, contribution to the survival of the organization.
It is however a common problem that the refusal of employees has always causes discontent. According to Davis (1971:57) the surest signs of deteriorating condition in an organization is job dissatisfaction, the result of which are grievances how productivity disciplinary problems and other organization difficulties in essence, various studies have shown that there is relationship between reward and Productivity in an organization. A well package incentive system couple with appreciation reward has a tendency of influencing employees in the organization. In fact, with increased Productivity, through incentive and reward system, workers will be more satisfied with the job and hence, put in their almost best into achieving organizational goals and effectiveness. However, several writers have come to associate personal Productivity with the type of reward and incentive available in the employees. The most need of the employees are not within the organization through appropriate reward and incentives, the more the like hold that the would be motivated to work and thus satisfy the needs of the organization.
Consequently, the problem of how to make employees work harder for the interest of he organization and for heir own interest becomes a fundamental one. In fact, the issue of how Productivity and mobilization of employees is one of the major problem that occupied the attention of the management and administrator in industrial organization. Management always concerned with finding effective ways of ensuring that employees produce their best of the cheapest rate in a short time, while employees according to Scott (1966:75) the most concerned with income and security before other things.
In this study, the researcher is really going to love at organizational reward system and its impact on the Productivity of staff. This is look at generally and specifically referring to Nigerian National Petroleum Corporation (NNPC). This research will also focus on ways organization reward incentives can be administered so as to reduce job dissatisfaction and improve Productivity of staff unless adequately compensated by way of appropriate reward/incentives to retain them and get the best out of them. Early idea of employees remuneration were based on principle of penalty and reward, the underlying assumption being that people at work minimize their own interest and act according. It should be noted that people are unpredictable hence there is no right way to deal with employees Productivity
The research in this study.

1.3 OBJECTIVE OF THE STUDY
The research in this study attempts to investigate the correlation between reward and Productivity in the organization based on the above, the researcher wants to investigate.
a. Why employees have tended to avoid their best unless adequately rewarded.
b. Why are some employees not motivated by some rewards on incentives for increase in Productivity.
c. How to make employees work work hard for the interest of the organization

1.4 SIGNIFICANCE OF THE STUDY
This study is significant in much respect, first, the finding of this study will help organizations to know how best to reward their hardworking employees.
Secondly, it will assist organization, to relate reward system on the Productivity of staff, employers would be assisted to adopt the most appropriate reward scheme that would engender better performance of staff in this effort every individual performance will be rewarded accordingly to his environment. In other words, reward should be glanced towards achieving Productivity. If the objective of the organization to be achieved.
A situation whereby employees are given reward irrespective of the performance breed frustration and lack of commitment on the part of employees. This study shall endeavour to establish full reward shall be based on individual performance and achievement rather than any other factors.

1.5 SCOPE OF THE STUDY
Organizational reward and its impact on the Productivity of the staff is an extensive research. Therefore, the researcher has decided to restrict the study of the impact of organizational reward on Productivity of staff with emphasis on four location of NNPC in Lagos.

1.6 LIMITATION OF THE STUDY
Despite the limited scope of this research, it was affected with certain constraints which are as follows:
i. Time: In research of this type, a lot of time is required but given the short time allowed for this study, it was not possible to do all that was required and necessary.
ii. Finance: Due to the harsh economic condition of economic crunch, enough finance was reality available to do all was required and necessary.
iii. Distance: The long distance between Owerri and Lagos was one of the major constraints, moreover, there was a petroleum of shuttling from one location of the corporation to the other.
iv. Information constraint: Getting the needed information was not easy. This is probably because of the stingy manner managers handle information especially those bordering the life of the organization.

1.8 DEFINITION OF TERMS
Commercialization: This means the selling of the service of the government owned corporation of a competitive on c commercial prices.
Corporation: A group of people authority to operate a single unit with a separate existence example for business purposes.
Employee: A person who works for somebody or a company in return for wages or salary.
Financial incentives: An incentives given to somebody to encourage him or her but in the form of cash/money.
Non-financial incentives: Form of incentive that is not in cash/money but other materials items and or moral kind.
Organizational hierarchy: The authority flow in an organization. It is the level of authority that exist in an organization.
Output: This is the amount of something that a person or employee a machine or an organization produces usually products
Productivity: The efficiency especially in industry measured comparing, the amount of goods or service produced within the time or the resources used to produce (input).
Reward: Thing that is given or received in turn for doing something good and acceptable hardworking.

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An organizational reward system plays a crucial role in shaping the behavior and performance of employees within a company. When designed and implemented effectively, it can have a significant impact on staff productivity. Here are some key aspects to consider:

  1. Motivation and Engagement: A well-structured reward system can motivate employees to perform at their best. Rewards such as bonuses, promotions, recognition, and even simple expressions of appreciation can boost morale and engagement. When employees feel valued and appreciated, they are more likely to put in extra effort to achieve the company’s goals.
  2. Performance Alignment: A reward system should align with the organization’s strategic objectives. By tying rewards to key performance indicators (KPIs) and desired behaviors, you can ensure that employees are working towards the company’s goals. This alignment helps in achieving better productivity as employees understand what is expected of them.
  3. Incentive for Continuous Improvement: Rewards can encourage employees to continually seek ways to improve their performance and contribute to the organization’s growth. This can lead to higher productivity as employees strive to innovate and find more efficient ways to complete tasks.
  4. Retention and Talent Attraction: An effective reward system can help retain top talent within the organization. When employees see that their hard work is recognized and rewarded, they are more likely to stay with the company. Additionally, a reputation for offering competitive rewards can attract top talent, further enhancing productivity.
  5. Team Collaboration: Rewards can be structured to encourage teamwork and collaboration. When team performance is rewarded, employees are more likely to work together effectively, leading to higher productivity in group projects.
  6. Fairness and Equity: It’s essential to ensure that the reward system is perceived as fair and equitable by all employees. If employees believe that rewards are distributed fairly based on performance and contribution, it can enhance motivation and productivity. Conversely, perceived unfairness can lead to demotivation and decreased productivity.
  7. Feedback and Communication: Regular feedback and open communication about the reward system are crucial. Employees should understand how rewards are determined and what they need to do to earn them. Clear communication helps manage expectations and fosters a sense of transparency and trust.
  8. Adaptability: An effective reward system should be adaptable to changing circumstances. As organizational goals and priorities evolve, the reward system should be flexible enough to align with these changes to continue driving productivity.
  9. Monitoring and Evaluation: Regularly monitor and evaluate the impact of the reward system on staff productivity. Collect feedback from employees and assess whether the rewards are achieving the desired outcomes. Make adjustments as needed to ensure that the system remains effective.

In summary, an organizational reward system can have a profound impact on staff productivity when it is designed to motivate, align with goals, promote fairness, and adapt to changing circumstances. When employees feel valued and rewarded for their contributions, they are more likely to perform at their best, ultimately benefiting the organization’s success.